Originally Posted by Missqjulie:
I have DCP's who signed a contract for 3 days a week but find excuses as to why their kid can not make it often. They have been here for going on 2 months and the entire time it has been a week off for vacation, moms sister having a baby so gone for that week, kid was sick so off for that week, and this past Friday she wanted to keep him home for a shot he received at his well-check. I did tell her that he is gone more times than not and that she was paying for a spot in addition to childcare services. I currently don't make anyone pay for missed days. Also that I usually shop for food for the week and that she needs to notify me a week in advance like noted in our contract. I told her that I couldn't refund her for Friday and hadn't gotten a chance to tell her I would credit her for today. This morning she no called and no showed and hasn't replied to my text. What the heck? Running a daycare is harder than I thought. What is going on? Should I just block her number?
You will learn it doesn't pay to be nice by letting them only pay you when they come; I have a minimum 3 days week pay regardless if they show or not. I can only take 4 babies, so if all are gone one day where would that leave me? broke & unable to pay bills... the contract should specify that days reserved are paid for regardless of attendance otherwise you won't last long unless you get a lot of calls for last minute drop ins (which is what this family is essentially doing)