Oh wow, I am so sorry you are dealing with this!

Mom has NO RIGHT to be upset with you or speak to you in that manner. YOU did NOTHING wrong. Her child bit another child on the face.! Mom's ongoing, nonchalant attitude about her child's biting in the first place is a reason for YOU to be upset, and the reason that the child continues biting!So, let her be upset, and don't you feel badly about it. A bite to the face is HUGE and I do not blame you for terming services. You either lose the biter, or you lose the victims when the parents get upset that their child was bitten, again. I'd pick the latter to keep.

In regards to allegations - prepare yourself for an investigation, make sure all of your records are in order, document this situation and have confidence in yourself. You have nothing to feel guilty about.

How did the parents of the child who was bitten in the face react?

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