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Old 04-22-2019, 08:26 AM
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Blackcat31 Blackcat31 is offline
 
Join Date: Oct 2010
Posts: 19,760
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The only time I'd consider not charging or issuing a refund is if I was unavailable to provide care.

If I was available to provide care but someone unexpectedly did not attend (due to illness or whatever) I still charge.

MY availability is the deciding factor for me in situations like that.
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