I tell family's that spots are on a first in basis. That I dont count the spot filled till paperwork and contract are handed in. This sometimes means accepting contracts with deposits in weekends.

I'll allow some contact from parents on weekends, for example I have one kid that pays for mon to fri, but comes most weeks Tue to fri. Sometimes dad finds out he has to work Monday on Saturday. So they text to let me know arrival time and that they are coming on Monday. Or for a new parent, to totch base before starting and reassure them all will be well. I find I have to do this a bit more with first time parents. If a parent was in consent regular contact I'd just remind them of business hours and I could help them then.

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