I gave out my new, first ever handbook and contract to 2 of my families this week. (Both fine, no questions, no complaints, and signed almost before I could finish talking to them). I sweated over this, poured over the forums and online handbooks, and I still think that I left out something important.
Anyway, the last dcm will be back tomorrow. She has been paying drop in rates even though I'm on stand-by 6 days a week. (I've whined about my stupidity on this before). I'm going to tell her she has to go to at least part time (I'm going to push FT, but that will mean a huge increase for her when she only works part time. I think I'll lose her if I do that.) Plus late pick up, late payments, paying every week, even if I just have her 1 day, and all of the other cool stuff you guys do and I wasn't smart enough to figure out without you.
She is going to have a cow. I could use some vibes for finding my backbone.