I didn't read completely through all the other responses so forgive me if this has already been asked, but why didn't you just talk with your provider about this issue, explaining what you wanted and why her reluctance made you uncomfortable before you decided to escalate things and call licensing on her? Trust is the cornerstone of any daycare relationship and if you couldn't even discuss something this simple with her then you obviously do not have that trust and should move on to another provider that you actually can trust.

If one of my families filed a complaint against me (opening up a whole can of worms for no good reason, btw) for something that could have been easily addressed with a simple conversation I would be terming immediately. You probably ought to start looking for a new provider.

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