Welcome to the forum. I am sure the other will chimes in this weekend but most of our conversations occur on the week days.
From what you wrote regarding your situation, I would say that you need to take control of your facility. It is your business and that is what your contract and parent handbook is for. Here are some threads that may be helpful.
https://www.daycare.com/forum/showthread.php?t=86655
Nannyde has a blog here with a lot of good information for your situation. Here is one of her articles:
https://www.daycare.com/nannyde/the-...-me-parent.htm