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Sugar Magnolia 04:43 PM 08-15-2011
So I need a swift kick to the rear today ladies! I broke my policy and gave someone a darn refund! Ugh! She pulled the "I'm a single mom" routine and I caved. DCM had paid in advance, cash, for the month of August. She gave notice around the first of the month, saying the 19th would be her last day. I told her THEN I didn't do refunds. She only attends part-time, so I offered her to come on days she is normally off to use up the 8 days in question. She used some, but still had 2 days left over. She insisted on a refund, although I repeatedly told her no. I reminded her of the financial policy that states no refund of tuition at any time for any reason. So she pushed and pushed, so I gave her her 2 day refund, mostly to just end the drama. I get she's a single mom, but jeez, so are half of my DCM's. Ugh!!!

Ok, I'm ready, let the kicking begin!
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