Originally Posted by Blackcat31:
Old thread.... 
I just read about a provider that used Bright Wheel for parent payments. Parents had a dispute about paying for care so they filed a claim via Bright Wheel and BW removed the payment. Took it ALL back from the provider! 
Provider said she's had to pay $$$$'s in fees for her finances being screwed up now...
These old post mess me up sometimes... thanks for pointing it out.
And THANK YOU for mentioning the payment thing with Brightwheel. I only have one family using it both for updates and for payments. I was piloting two different communication methods (Brightwheel vs Shutterfly). The family using Brightwheel love it so I allowed them to continue using it (for now) but I as a provider found Shutterfly easier to use. I am still trying to figure out payments..... but it will not be brightwheel especially given what you just shared.