Originally Posted by snbauser:
IMHO my response would be:
"Dear xxx,
Thank you for your follow up email. Unfortunately, my contracts and policies are not negotiable as this is how I chose to run my business. If you are still interested in the spots based on my policies, please let me know. Otherwise I wish you luck in your search for childcare."
If she is trying to negotiate your policies before even signing, you are setting yourself up for even more "negotiations" after she signs.
