I have a friend, Dawn, in a similar situation. And I have been in similar a couple of times where I had supervisors try to squash my cps contacting-and I raised hell. When I was director I made it very clear to staff if they had a concern I will back them up and to talk with me if they are unsure and we would discuss it. I trained staff up front and posted info and did not wait for annual training-which used to be whenever the companies provided it, before it became mandated up front.

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