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daycare 02:22 PM 10-05-2011
well I guess you can look at it like this. You cant change what you have already done, meaning you already sent the letter.

Honestly, you kind of acted just like the mom did when she slammed the door in your face by reacting when angry and you should NEVER stoop to a clients level when they behave this way.

You are just going to have to deal with what comes your way now because of this letter.

If I were you, I would call LIC and give them a heads up about what is going on. Expect a report to LIC from this mom and a visit.

I know its hard to deal with parents like this, but you must always take the higher road. It can take only one unhappy parent to ruin your childcare business.

Hugs to you and i really hope that nothing comes of this...
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