Originally Posted by happymom:
He wasn't ever on the pick up list. They were unable to accommodate his pick up yesterday and needed me to transport from school to daycare.
They simply forgot to call me. He wasn't left on a bus or anything like that.
I understand that.
It would not have mattered here. It isn't punitive. It is based on the outcome. The outcome was the daycare had an unaccounted for child. The system that allowed them to not notify you that you needed to pick up, allowing the child to be left, is what would have been being investigated. An improvement plan would have been drafted and a follow-up plan to verify completion of that plan would be enforced.
It isn't personal, it is simply about improving the system so that there are no more opportunities for anyone to forget a child.