Daycare.com Forum Daycare Forum

Go Back   Daycare.com Forum > Main Category > Daycare Center and Family Home Forum

Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here.

Reply
 
Thread Tools Display Modes
  #1  
Old 02-08-2010, 09:36 AM
gbcc's Avatar
gbcc gbcc is offline
Senior Member
 
Join Date: Dec 2009
Posts: 619
Default Rude Parents

I just don't know what goes through their minds sometimes. I asked every family what days they will be here for february recess. I had two families tell me right out that they can't afford to have them here for the entire day so they will be going to grandparents.

So I thought, well this is great! I can fit the children left into my van and we can take a field trip. I pay for everything, no cost to parents. Well my assistants kid leaked to everyone abou the field trip. So these two families that didn't want to pay me all of a sudden tell me. "well let us know the day and I will make sure they are here." What? you don't want to pay me but I should take your child on a field trip and spend money on them?? With the extra I would have to pay for admission and to have an extra person help transport I am spending way more than I would get for that one day. THEN, ugh. one parent had the nerve to ask if they could just pay for half the day of care and she will just drop the children off before the field trip and pick them up right after returning home. How do they not see this as rude.

So what do I do? Tell the parents since they said they wouldn't be there I planned a trip and there is no room? Cancel it? I did not plan on paying the extra money, so I am not taking the ones that are too cheap to pay me. I could never do that to my provider. I am just so upset by their obviuos lack of respect for me and what I do for their kids.
Reply With Quote
  #2  
Old 02-08-2010, 09:47 AM
momma2girls's Avatar
momma2girls momma2girls is offline
Advanced Daycare.com Member
 
Join Date: Nov 2009
Location: midwestern
Posts: 2,156
Default

Quote:
Originally Posted by gbcc View Post
I just don't know what goes through their minds sometimes. I asked every family what days they will be here for february recess. I had two families tell me right out that they can't afford to have them here for the entire day so they will be going to grandparents.

So I thought, well this is great! I can fit the children left into my van and we can take a field trip. I pay for everything, no cost to parents. Well my assistants kid leaked to everyone abou the field trip. So these two families that didn't want to pay me all of a sudden tell me. "well let us know the day and I will make sure they are here." What? you don't want to pay me but I should take your child on a field trip and spend money on them?? With the extra I would have to pay for admission and to have an extra person help transport I am spending way more than I would get for that one day. THEN, ugh. one parent had the nerve to ask if they could just pay for half the day of care and she will just drop the children off before the field trip and pick them up right after returning home. How do they not see this as rude.

So what do I do? Tell the parents since they said they wouldn't be there I planned a trip and there is no room? Cancel it? I did not plan on paying the extra money, so I am not taking the ones that are too cheap to pay me. I could never do that to my provider. I am just so upset by their obviuos lack of respect for me and what I do for their kids.
I would definately tell them, I do not have the room, and I only planned on so many going. I have had this happen before about 5 yrs. ago, her girl wanted to come a couple of days a week during the summer to play with my daughter, then she got to be where she would only come on Fri. because it was field trip days on Fri. the Mom was my cousin's wife- yeah, she would call on Fri. and ask are you going to have a field trip day today, if not she really didn't want to come. I was only having her as a fillin every once in a while. That got really old fast, there was even a couple of times, I would go early and see she had called while we were already gone!!!! UGHHHHH!!!!
Reply With Quote
  #3  
Old 02-08-2010, 09:49 AM
originalkat's Avatar
originalkat originalkat is offline
Daycare.com Member
 
Join Date: Dec 2009
Location: Kansas
Posts: 1,389
Default

I would tell the parents that you planned the trip based on the number of children that would be there on that day and you can not accomidate more children without more drivers and supervision. If they want to accompany you on the trip with their child then they are welcome to come along. I would think they will probably not. That assistant of yours...she needs to keep her mouth shut about stuff like that.
__________________
Originalkat
Reply With Quote
  #4  
Old 02-08-2010, 10:00 AM
gbcc's Avatar
gbcc gbcc is offline
Senior Member
 
Join Date: Dec 2009
Posts: 619
Default

Quote:
Originally Posted by originalkat View Post
I would tell the parents that you planned the trip based on the number of children that would be there on that day and you can not accomidate more children without more drivers and supervision. If they want to accompany you on the trip with their child then they are welcome to come along. I would think they will probably not. That assistant of yours...she needs to keep her mouth shut about stuff like that.
Well if I offer for them to accompany us on the trip as I didn't plan on it and have no room, would I be responsible to pay for it? I don't mean to be cheap but I barely have extra to pay for my 8 kids I planned on paying for let alone 4 other children and their parents. Even though they were rude about it, I don't want to be in return. Know what I mean?

My friend who is a provider told me to pretend we will take them and claim that my car wont start so they get stuck paying me. I don't think that is right, but funny!
Reply With Quote
  #5  
Old 02-08-2010, 10:01 AM
momma2girls's Avatar
momma2girls momma2girls is offline
Advanced Daycare.com Member
 
Join Date: Nov 2009
Location: midwestern
Posts: 2,156
Default

Quote:
Originally Posted by gbcc View Post
Well if I offer for them to accompany us on the trip as I didn't plan on it and have no room, would I be responsible to pay for it? I don't mean to be cheap but I barely have extra to pay for my 8 kids I planned on paying for let alone 4 other children and their parents. Even though they were rude about it, I don't want to be in return. Know what I mean?

My friend who is a provider told me to pretend we will take them and claim that my car wont start so they get stuck paying me. I don't think that is right, but funny!
I would just say there isn't any room for anymore of the children, sorry!!!!
Reply With Quote
  #6  
Old 02-08-2010, 10:05 AM
AfterSchoolMom's Avatar
AfterSchoolMom AfterSchoolMom is offline
Advanced Daycare.com Member
 
Join Date: Dec 2009
Posts: 1,938
Default

If I were you, I'd do just what Iowa Daycare suggested and tell the parents that you planned the trip based on the number of kids that RSVP'd for that date, that you have no room, and that you can't accept them for that day. I wouldn't offer to have the parents accompany the kids either. It's not your responsibility to pay for an activity for a child who's parents already told you they wouldn't be coming. That isn't fair to you or to the other children. Don't feel guilty!
Reply With Quote
  #7  
Old 02-08-2010, 10:27 AM
misol's Avatar
misol misol is offline
Advanced Daycare.com Member
 
Join Date: Jan 2010
Posts: 722
Default

Quote:
Originally Posted by AfterSchoolMom View Post
If I were you, I'd do just what Iowa Daycare suggested and tell the parents that you planned the trip based on the number of kids that RSVP'd for that date, that you have no room, and that you can't accept them for that day. I wouldn't offer to have the parents accompany the kids either. It's not your responsibility to pay for an activity for a child who's parents already told you they wouldn't be coming. That isn't fair to you or to the other children. Don't feel guilty!
Absolutely agree!
Reply With Quote
  #8  
Old 02-08-2010, 10:34 AM
Unregistered
Guest
 
Posts: n/a
Default

I agree too with telling the parents that you planned the trip AFTER they stated their children would not be there giving you enough space available to do the field trip, I also have it state that once a parent tells me they wont be here there is no "changing their minds' as i plan my days around when and who will be here.
Kiddie Care
Reply With Quote
  #9  
Old 02-08-2010, 10:38 AM
momofboys's Avatar
momofboys momofboys is offline
Advanced Daycare Member
 
Join Date: Dec 2009
Posts: 2,434
Default

Quote:
Originally Posted by gbcc View Post
Well if I offer for them to accompany us on the trip as I didn't plan on it and have no room, would I be responsible to pay for it? I don't mean to be cheap but I barely have extra to pay for my 8 kids I planned on paying for let alone 4 other children and their parents. Even though they were rude about it, I don't want to be in return. Know what I mean?

My friend who is a provider told me to pretend we will take them and claim that my car wont start so they get stuck paying me. I don't think that is right, but funny!

I would just tell them outright that since had already told you they wouldn't be able to come & you have already made the plans/bought tickets, etc. Say they are welcome to come too HOWEVER they will need to drive & accompany their child in addition to purchasing their own tickets. It is rude & expecting a lot of you to accomodate them.
Reply With Quote
  #10  
Old 02-08-2010, 10:42 AM
Pammie's Avatar
Pammie Pammie is offline
Daycare Member
 
Join Date: Jan 2010
Location: My happy little corner of the world
Posts: 449
Default

Oh no....they told you they didn't need care for the day...so you made plans for the kids that RSVPd...tell them sorry, you don't have room!
Reply With Quote
  #11  
Old 02-08-2010, 10:44 AM
gbcc's Avatar
gbcc gbcc is offline
Senior Member
 
Join Date: Dec 2009
Posts: 619
Default

I am just beside myself here. I just find it so rude. It really lets me know what they think of me though. I would be so embarassed to tell a provider that I don't want to pay them for the wk but expected them to take them on a field trip.

I didn't mean to exclude their children. There was just an opportunity and I took it.
Reply With Quote
  #12  
Old 02-08-2010, 12:18 PM
Persephone's Avatar
Persephone Persephone is offline
Daycare.com Member
 
Join Date: Jan 2010
Location: Alabama
Posts: 272
Default

Quote:
Originally Posted by janarae View Post
I would just tell them outright that since had already told you they wouldn't be able to come & you have already made the plans/bought tickets, etc. Say they are welcome to come too HOWEVER they will need to drive & accompany their child in addition to purchasing their own tickets. It is rude & expecting a lot of you to accomodate them.
I agree with this. It is pretty rude of them. If they want their child to go they will have to take them and pay themselves.

And that Assi. Kids needs to learn a few things!!
Reply With Quote
  #13  
Old 02-08-2010, 12:52 PM
gbcc's Avatar
gbcc gbcc is offline
Senior Member
 
Join Date: Dec 2009
Posts: 619
Default

Quote:
Originally Posted by Persephone View Post
And that Assi. Kids needs to learn a few things!!
Oh ya, have you read my other bazillion posts regarding him?!! Lol!
Reply With Quote
  #14  
Old 02-08-2010, 02:02 PM
TGT09's Avatar
TGT09 TGT09 is offline
Daycare.com Member
 
Join Date: Feb 2010
Location: Ohio
Posts: 620
Default

I also plan field trips for the children that I KNOW will be there. If I planned something and ended up having drop-in's I would either cancel or not accept the drop-in's. I agree with everyone above me. I would tell them that the field trip was planned on a certain amount of children because you asked AHEAD of time if you would have them.
Reply With Quote
  #15  
Old 02-08-2010, 04:48 PM
momma2girls's Avatar
momma2girls momma2girls is offline
Advanced Daycare.com Member
 
Join Date: Nov 2009
Location: midwestern
Posts: 2,156
Default

I know this Spring/Summer- I plan on field trips, etc.. and if the families are not here, when I go to leave, I will leave without them, and take it they are not going to be there that day!! I leave around 9 am, and if they are contracted for 7:30, they will have to find alternate care that day, or come and find me. When they have to do this once, hopefully will not be late again! The same thing goes for walks, etc...... I can't wait to be able to do this again!! Darn winter!!!!
Reply With Quote
  #16  
Old 02-08-2010, 04:55 PM
My4SunshineGirlsNY's Avatar
My4SunshineGirlsNY My4SunshineGirlsNY is offline
Advanced Daycare.com Member
 
Join Date: Oct 2009
Location: New York
Posts: 575
Default

Ugg...why are some parents so frustrating!!??

Like the others, I would tell the parent you have no room as you planned the trip with who was already attending. That's the safe way to go.
Reply With Quote
  #17  
Old 02-08-2010, 07:44 PM
gbcc's Avatar
gbcc gbcc is offline
Senior Member
 
Join Date: Dec 2009
Posts: 619
Default

Quote:
Originally Posted by My4SunshineGirlsNY View Post
Ugg...why are some parents so frustrating!!??
I don't know but I am about to be rude myself and come right out and ask them!!
Reply With Quote
  #18  
Old 02-09-2010, 05:16 AM
Persephone's Avatar
Persephone Persephone is offline
Daycare.com Member
 
Join Date: Jan 2010
Location: Alabama
Posts: 272
Default

Quote:
Originally Posted by gbcc View Post
I don't know but I am about to be rude myself and come right out and ask them!!
So did you say something to the parents who changed their minds about going?
Reply With Quote
  #19  
Old 02-09-2010, 05:36 AM
tymaboy's Avatar
tymaboy tymaboy is offline
Daycare.com Member
 
Join Date: Oct 2008
Location: Iowa
Posts: 449
Default

During the summer my kids schedules differ from week to week so I take advantage too of the small numbers. If I can take them out somewhere I will. I let the parents whose kids will be here know that we are going out cuz I only have XX & XX. They know when I only have a few kids incare we will do something 'special' cuz I cant do it otherwise.
Reply With Quote
  #20  
Old 02-09-2010, 07:20 AM
gbcc's Avatar
gbcc gbcc is offline
Senior Member
 
Join Date: Dec 2009
Posts: 619
Default

Quote:
Originally Posted by Persephone View Post
So did you say something to the parents who changed their minds about going?
I started to tell one parent that there was no room and she flipped out on me. I was signalling her children out and only planned it so I didn't have to bring them ect. ect. So I just said it was cancelled. If it comes up after the fact I will just say it happened to work out so we went. I wasn't going to cater to anyones schedules. This is my business and I decide when and where we go. Not to mention my money!
Reply With Quote
  #21  
Old 02-09-2010, 07:56 AM
Persephone's Avatar
Persephone Persephone is offline
Daycare.com Member
 
Join Date: Jan 2010
Location: Alabama
Posts: 272
Default

Quote:
Originally Posted by gbcc View Post
I started to tell one parent that there was no room and she flipped out on me. I was signalling her children out and only planned it so I didn't have to bring them ect. ect. So I just said it was cancelled. If it comes up after the fact I will just say it happened to work out so we went. I wasn't going to cater to anyones schedules. This is my business and I decide when and where we go. Not to mention my money!
So your still going to do it? Just not tell her? That's what I would do too. You were not signalling her children out. She told you she was not going to go that day so you made plans for the children that would be there.
Reply With Quote
  #22  
Old 02-09-2010, 08:33 AM
gbcc's Avatar
gbcc gbcc is offline
Senior Member
 
Join Date: Dec 2009
Posts: 619
Default

Yes, I am still doing it. I don't like confrontation, especially infront of the parents. I don't agree with that. She can call me during nap hours to discuss it. I wont speak with her after hours as that is my family time and I will not waste it argueing with an ungrateful parent.
Reply With Quote
  #23  
Old 02-09-2010, 08:36 AM
Carole's Daycare's Avatar
Carole's Daycare Carole's Daycare is offline
Daycare Member
 
Join Date: Jan 2010
Location: Minnesota
Posts: 236
Default

Quote:
Originally Posted by Persephone View Post
So your still going to do it? Just not tell her? That's what I would do too. You were not signalling her children out. She told you she was not going to go that day so you made plans for the children that would be there.
Agreed. Quite frankly, I have specifically planned outings for days that more difficult children would not be in attendance. I was definitely singling them out, and am completely unapologetic for it. If I have a child in care with bad behavior that makes me question the safety of an outing I exclude them (after all, I can't adequately supervise other kids while catering to a couple of kids who never learned to behave) It's not like I pretend with those parents. I tell them clearly if their children do not meet expectations for acceptable behavior, and let them know that I KNOW that it is caused by inconsistent /lack of discipline at home. In the future if they want their children included they can pay for an extra helper for the day, or get with the program and support my efforts to create some discipline,emotional control, self respect and respect for others in their kids. Special events are a priviledge to be earned. I have even charged an additional cost for my part -timers that aren't willing to pay full time rates for special events- singling them out- stating this event/activity has a cost that is budgeted for full-time attendees and can be absorbed by their previous and ongoing full time payments, you, however, do not pay those rates and those activities are not free for you.
In this case- I would stick to my guns and say the trip/outing is expensive and I only have room in my vehicle and supervision to handle the 8 who said they were going to be here and were willing to pay for the whole day. I made plans based on the number, space, supervision and group dynamics. You wanted to be cheap and said you weren't going to be here-too bad you missed out. I would not lie or be ashamed. When/if they find out they'll be even angrier. The parent screwed up here, not you- it was their choice initially not to attend, and now the plans are finalized and cannot be changed. If they want their child to be involved in daycare experiences they needed to be willing to pay the price.
Reply With Quote
  #24  
Old 02-09-2010, 08:45 AM
gbcc's Avatar
gbcc gbcc is offline
Senior Member
 
Join Date: Dec 2009
Posts: 619
Default

Some excellent points you made! The parent is making me out to be the cheap bad guy but they are the cheap ones that caused this whole nonsence.

In the past I have avoided taking feild trips on days when part time children are here. I do feel bad for that, but they only pay so much and I don't want to just throw the money back at them if you know what I mean. Do you mind if I ask what you charge to take a part timer on a field trip? I am wondering if it's a flat rate or if you charge based on admission? I think this would be an excellent thing to add into part time contracts. I do have one part time family that pays full time so they are always included. There are a few very undisciplined children that I dread taking on a trip. I might consider your thoughts on safety as well.

Also, lets be honest. If we were not cheap at points in this business, we would not have a business.
Reply With Quote
  #25  
Old 02-09-2010, 08:46 AM
Persephone's Avatar
Persephone Persephone is offline
Daycare.com Member
 
Join Date: Jan 2010
Location: Alabama
Posts: 272
Default

Quote:
Originally Posted by Carole's Daycare View Post
Agreed. Quite frankly, I have specifically planned outings for days that more difficult children would not be in attendance. I was definitely singling them out, and am completely unapologetic for it. If I have a child in care with bad behavior that makes me question the safety of an outing I exclude them (after all, I can't adequately supervise other kids while catering to a couple of kids who never learned to behave) It's not like I pretend with those parents. I tell them clearly if their children do not meet expectations for acceptable behavior, and let them know that I KNOW that it is caused by inconsistent /lack of discipline at home. In the future if they want their children included they can pay for an extra helper for the day, or get with the program and support my efforts to create some discipline,emotional control, self respect and respect for others in their kids. Special events are a priviledge to be earned. I have even charged an additional cost for my part -timers that aren't willing to pay full time rates for special events- singling them out- stating this event/activity has a cost that is budgeted for full-time attendees and can be absorbed by their previous and ongoing full time payments, you, however, do not pay those rates and those activities are not free for you.
In this case- I would stick to my guns and say the trip/outing is expensive and I only have room in my vehicle and supervision to handle the 8 who said they were going to be here and were willing to pay for the whole day. I made plans based on the number, space, supervision and group dynamics. You wanted to be cheap and said you weren't going to be here-too bad you missed out. I would not lie or be ashamed. When/if they find out they'll be even angrier. The parent screwed up here, not you- it was their choice initially not to attend, and now the plans are finalized and cannot be changed. If they want their child to be involved in daycare experiences they needed to be willing to pay the price.
Hey they way I look at it is that her plans were canceled. But if the day comes and she's low on numbers and can fit them in her van and they just happened to all be good that day, who says she can't just go on a little trip. Last min.
Reply With Quote
  #26  
Old 02-09-2010, 09:19 AM
Carole's Daycare's Avatar
Carole's Daycare Carole's Daycare is offline
Daycare Member
 
Join Date: Jan 2010
Location: Minnesota
Posts: 236
Default

Last minute argument negates the initial argument that it was too late to change plans already made. But along the lines of "its easier to ask forgiveness than permission " after its done she'll either be mad enough to leave- blaming the provider for leaving out her kids and lying, or she'll suck it up and find other obnoxious ways to act out her resentment by thwarting policies.
My contract has a clause that states I may charge up to $10 per month for additional materials/activities per month, as well as any additional costs related to special events or outings. Very rarely do I need to do that, and certainly I do it more for part-timers. For field trips I charge actual cost for part-timers- so for example admission to zoo, $10, plan to stop at Dairy queen on way back, $1.50, .50 for stupid feed machines at zoo,part-time parent pays $12 in advance to participate in that outing. If I bring a helper that I'm paying $10/hr for that outing- I divide the $50 by the 10 clients coming and ask everyone for $5 toward the zoo trip, the part timer would pay $17, everyone else pays $5. I give 2 weeks notice of the day,event and cost along with a permission slip stating EXACTLY what we are doing. Ex: I give ________permission to go to the zoo in (location) with Carole's Daycare. I understand my child will be transported in Carole's van. The daycare will tour the zoo, visit the petting zoo and feed the animals. A picnic lunch packed by the daycare will be provided and eaten at the adjacent park, where the kids will play before the return trip. A stop at the Dairy Queen in (town) will be made on the return trip. I understand that even under a parents care, a child could fall and get hurt or suffer some injury during the normal course of such events. We will not hold Carole's Daycare liable for any injury not stemming from neglect or negligence on her part. Carole's Daycare has employed (name of helper) to provide additional supervision. The additional cost to me for the field trip is $_____________.
They sign & pay in advance. If they don't want to participate and they have a free day left they can use it. I only allow 3 free days per year for full-time paid in advance clients. If they are used up, they are responsible for the daily rate whether they attend or not.

In addition I use a form similar to the one we had in Girl Scouts for outings(library etc.) 1 page form for entire year with emergency info on it and several lines to put location and date and signature that can be taken with me in a folder.
Reply With Quote
Reply

Tags
discipline - consistency, payment issues, rude parents, unreasonable parental expectations


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Parents Forgetting Field Trip Fees queenbee Daycare Center and Family Home Forum 23 08-23-2020 01:48 PM
Annoying Parents In Your Daycare??? Mychildreportcard Daycare Center and Family Home Forum 8 06-06-2012 10:10 AM
How Do You Handle the Constant Questioning That The dc Kids Do? sahm2three Daycare Center and Family Home Forum 18 07-21-2010 06:49 PM
Free the Parents Faja Parents and Guardians Forum 17 09-23-2009 12:21 PM
Parents who spend NO time w/ baby Unregistered Daycare Center and Family Home Forum 9 09-08-2009 03:58 PM


All times are GMT -7. The time now is 08:03 AM.



Daycare.com         Find A Daycare         List Your Daycare         Toys & Products                 About Us

Daycare.com
Please read our Disclaimer before continuing.

Topics pertain mainly to the following States:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming