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Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here. |
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#1
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Well. At Least I Had A Nice Break...
I'm full again for now. I'm trying out a new family and I don't want to go over 6 kids with my pregnancy.
For a few weeks though I had a nice break where I had days off during the week and only a couple of kids on the days I did work. It was a nice change of pace. Now I'm back to the 7am to 5pm M-F schedule and while it does feel good to be back on track (hopefully if this new family works out), I miss the quiet routine I had. Yesterday the newest dcm picked up 35 minutes late. By the time she got here everyone was super crabby and I was super worried. She apologized and said she forgot I don't care for kids past 5pm. But still. I charged the late fee. Then today I had to send one of the new dck home for diarrhea. Same new dcm. I sent her an email with a reminder of my policy and left it at that. I am happy I learned a lesson from past experience and from this forum. In the past I have doubted myself or caved and then got stressed out and frustrated with my previous families. Now, even when a new family has violated a policy the first week I don't hesitate to say or do something just because it's their first week. I learned that special treatment becomes normal treatment which equals stress. So thank you guys for that! It is more work to be the "bad guy" at first but it pays off in the long run...it weeds out the parents that won't change and keeps the ones that care about their kids and daycare. Hopefully this newest family works out...but I have more interviews scheduled just to keep ahead of things this time. |
#2
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Congratulations!!!!! Welcome to the club, we have cookies and time to eat them.
__________________
- Unless otherwise stated, all my posts are personal opinion and worth what you paid for them. |
#3
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Congrats!!!
It IS more work in the beginning but the rewards are endless.... ...the cookies are good too! |
#4
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Thanks! For once I don't feel bad about enforcing policies! It's a good feeling.
I hope others can learn from my mistakes and know that it does get better if you stick to your policies even from day 1. (In my case I had to enforce my late policy with 2 new families both on day 2. So far they have been super punctual since then.) I'm thinking chocolate chip cookies later. |
#5
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Do I get a cookie too?
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#6
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Well new dcm tried to bring dck here this morning saying that he had no diarrhea since I sent him home yesterday. I told her that's great and hopefully it was just a short term thing. However, my policy doesn't allow him back to care until tomorrow for everyone's health and safety. Neither dck nor dcm liked that answer but I didn't feel bad....he was literally pooping constantly yesterday. I didn't even feel bad when he started crying about not getting to stay today. If she didn't want him to cry then he shouldn't have brought him here knowing that I already told her he couldn't return for 24 hrs after symptoms had cleared up. It has not yet been 24 hrs.
Oh well. We'll see...hopefully I made the right decision. |
#7
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I thought you said you emailed a copy of the policy yesterday? Why would she bring him? Good for you for sticking to your policies. At this point I would be asking her if she has even read them yet! Doesn't seem like it...
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#8
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Oh and she got a printed copy of my policies too... |
#9
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But by enforcing your policies from the get go, they will either climb on board quick, or term themselves. No months of drawn out drama with you feeling like a doormat. Either way, you win
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#10
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#11
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At least the kids are getting on board quick with my rules. It has been a quiet day so far. |
#12
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Special exceptions made here are done for families who have proven themselves and their ability to follow my policies. IME, it works better that way. Kind of like earning PTO or vacation time...you don't get that until you have proven you are a valuable employee...kwim? |
#13
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Do you guys typically have a family that seems good in the interview test your policies right away like this? Just curious if I need to work on my interviewing skills too or if it's just a fluke. |
#14
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yes. 50% of my clients "tested" my policies within the two week trial period.
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#15
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Darn. Both of my new families were seriously late their first week. Ah well. We'll see if she wants to do week 2...
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#16
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Tags |
awesome provider, backbone, enforcing policies - consistency, illness policy, late fee, late pick up fee, positive experience |
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