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Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here. |
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#1
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I've been in operation for about 6 months now and I have had very good luck with my families. They are all very good parents, no problems with payment, considerate, always on time, etc.
My newest family is a single mom sharing custody, going to school and working a weird schedule (i.e., weekends and different days each week). When they first came to interview she wanted Tue/Thurs/Fri until May when it would become Tue thru Fri. No problem. When he actually started it was just two days per week, sometimes the three we had agreed on. She asked if that was ok just until May I said sure. May came and went and no mention of going to four days. I finally asked and said that I had stopped advertising because I thought he would be four days and I would be full. I told her that if it was only going to be 2 days I'd have to take on another p/t child. She said that now it wouldn't be until September because her work delayed her fulltime schedule but that she would pay for four days to hold his spot because she didn't want to take him somewhere else. Then she emails asking if she could start at the four day rate next week as she's short on cash (mentions that she's doing it on her own, no help from dad). Sigh. Okay, next week is fine. She gave me a check for the four days today. After kids go home I ran to the atm and deposited the check. Just checked my email and she's asking me to hold the check until Friday because that's when she gets paid. I replied that I had already deposited the check, she responds no problem I'll transfer money over. Really? You have the money in another account and you're asking me to hold your check? ![]() I feel like I'm headed for trouble with this family, like she's taking advantage of me. Here I am feeling bad that I'm charging a single mom for days that DCB isn't even coming. Then my husband points out that she shows up dressed in expensive clothes typing on her smart phone and her son wears a new pair of Nikes every other day while we're barely scraping by. I guess I've been spoiled by my other families. I guess I need one of those backbones you all keep talking about ![]() |
#2
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Sounds to me like you are not in a position financially to help her out. I would try making it clear to her that, in the future, please do not ask you to hold checks or wait for payment. This is a business and you need to be paid. If you don't have a policy, make one now and put it in your contract and/or parent handbook about when you expect payment. To me, if you ar requiring payment on a certain day, that means you have access to that money when you get paid. I do not have the greatest backbone but my two pet peeve areas where I allowed little to no slack is payment and picking up on time. I insisted on being paid on time and that I did not have kids past my end time (I would do a favor once in a while but I was rarely asked since I was so clear that my family time started at 4 pm and it was a big deal if I had to give it up....ever
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#3
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Hun, you need to stop letting her even tell you her story. Just tell her you understand and you feel bad but that you cannot allow one person's personal situation effect yours. She neeeds to figure out what she needs to do and you are not the person that needs to carry her burden or even take on any of the issue at all...this situation is HER problem. She will find a way to either pay you or will not have the space.
Your DH is right, she may be a young, single and "struggling" but I really believe that most people in that situation are struggling financially due to poor choices not necessarily lack of income.....(new clothes, cell phone, etc) Know what I mean? I have a similar situation where a DCM constantly tells me how she is broke and has a hard time buying groceries but then I see her Facebook posts and she is posting pictures of her kids with the GIANT 60" flat screen in the back ground and her kids are playing with the newest Leap Pad and etc etc.....so I sympathize with her when she complains but that is the most I am willing to do. I was young once too and probably made some bad financial choices and piddled away my money on stupid stuff but you learn and the way you learn is to have some one tell you "No. Your problem is not my problem" just like the landlord or the electric company would do. She is telling you her story in hopes that you will work with her and feel badly but I don't think she is doing the same thing to her cell phone provider or her landlord so it is almost insulting that she would think you are negotiable. Hang in there and like I said, listen to her, sympathize and remember who the problem really belongs to. You can say no and not be a bad person. ![]() Last edited by Blackcat31; 06-13-2012 at 08:59 AM. |
#4
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I'm broke as all heck and have a hard time making ends meet while running a daycare. Hopefully the people I meet on a daily basis don't judge me for having an iPhone (Christmas/birthday preset), my "fancy" hardly worn clothes (hand me downs from my corporate working sister), my kids leap pads (gifts from wealthy grandparents), the nice furniture and big tv (inherited from grandfather), and my childrens brand name clothes (more presents). Unless a DCP is buying those things *instead* of paying you then it really is none of your buisness why they have those nice things. |
#5
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![]() ![]() In the case I mentioned however, the single mom I had did not get these expensive things as gifts or hand-me-downs. She purchased them herself. She is clearly not struggling to make ends meet because of her limited income, but more so due to her priority list including too many "wants" and not enough "needs". This mom tells me alot of info I don't really need or want to know about her situation and my comments were strictly in reference to her as I was trying to support the OP by letting her know she didn't have to be the one to take the financial hit. I also get the sad story about her poor financial situation every time it is billing time. She will continually try and negotiate with me about not having to pay her small co-pay or even ask me to waive it all together so in part, I do feel some of her bad spending habits are my business as it does effect my business....and I am by no means raking in the dough by doing child care so struggling financially is not foreign to me. Again, I do apologize though if I was offensive or sounded judgmental. ![]() |
#6
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In my humble opinion....
We need to stop all of this "Single Parent" "Hard Luck" pricing. Charge what it costs you to provide the BEST care that you can. Don't go up or down to meet ANYONE unless you're just starting out or you're in desperate need of your first good family. Once you're established, you can't try to save the world or do favors. IT....RARELY....WORKS....OUT....IN....YOUR....FAVOR. Research area pricing....be strict & fair and charge what childcare costs. ![]() ![]() ![]() |
#7
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Single moms have so many services they can tap into, don't let her pull the wool over your eyes. I am all for helping people that help themselves- You already see tons of red flags and just be ready to do what is best for you. Any fees that apply because she bounced a check would be paid by her, plus your own fees- BEST- |
#8
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#9
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completely agree with you..... but start off charging what your worth don't wait to get going. You will resent it after. Set your prices and either they want you or they don't. Know it will be hard to get started but start off right, not lowering yourself. Be fair and be strict---- love it. |
#10
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Those are two areas that I start getting frustrated in if a client tries to dilly dally. As far as this Mom goes, two words. Dave Ramsey. |
#11
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![]() I just feel like I am always on others about being judgemental and not trying to see others' perspectives and realized that I obviously came across exactly as that and was a bit embarrassed but thank you for the supportive words. I appreciate it. ![]() |
#12
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#13
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I dont offer any discounts whatsoever, including sibling discounts. I understand that other people, like single moms, have hard times. I was raised by a single mom.
My concern is for my family first and foremost. There are no other home businesses that I can think of at the moment that offer any discounts based on your personal life or past choices. The government offers assistance to single moms, but that doesnt mean that they walk into Target and expect free what-have-you because they are single mom. I run a business, not a charity. I care about my families and have gone the extra mile in many cases. But I do not jeoperdize my finances by providing free or dirt cheap care. I dont think I should be looked down upon because I am not working for free. Who else in this world is expected to work for free??!!?? |
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