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Daycare Center and Family Home Forum>Opening New Daycare - Advice With Policy Loose Ends?
Hartingirl 08:07 AM 11-24-2014
Good morning! First post here.

I am about to open my preschool/daycare (in-home, 6 child maximum legally) for kiddos ages 3-5. I have my parent handbook ready to go, but something is still nagging at me... I think I'd love some reassurance and/or suggestions regarding my policies.

First off, pricing and tuition payment schedule. There are a range of centers/in-home care options around my location. I'm priced higher than some and lower than others. I believe my full time and drop in rates are as they should be. I'm torn on my half-day rates, however.

Full time: $800/mo (Covers any hours from open to close)

Drop in: $9-10/hour, depending upon whether they buy some time upfront in blocks

Half-Day - From 9 AM - 1 PM.
2 days - $286/mo
3 days - $418/mo
4 days - $557/mo

Do those prices seem reasonable next to my full time and drop in rates? There are VERY few options around me that offer half-day/part time, so there aren't many things to compare to.

Also, for planning purposes, my thinking is that parents enrolling in half-day should commit to set days during the week so I can block out those spots for their contracted period (1 year). I am thinking that the tuition every month should be the same - I might explain that the yearly cost has been calculated to consider days during which the school is closed, etc. (Holidays) and that the annual cost is split over 12 payments. My full time folks will already pay a set $800/mo every single month. I think it might be a logistical nightmare to have half-day parents paying me weekly and selecting days as they choose. Is there a universe in which I may be able to just charge my half- day families by the month?

I am thinking that I will allow full time families to take one vacation per contract year of 5 consecutive days during which the tuition for those 5 days specifically is charged at half rate. Any days over those 5 days will be charged at the full rate.

For half day families, the vacation period to which they are entitled at the half-rate tuition will be equal to the number of days for which they are enrolled during the week (2 day/week will get 2 days per year of "vacation" eligible for the half-rate tuition; 3 day/week families will get 3 days, etc.).

What are your thoughts on these policies?

Any suggestions on a cap on the number of students to enroll for full time/half day? My community seems to lean more toward half day and drop in preference so I'd love to leave lots of room for drop-ins.

Thoughts on my half-day pricing structure? Can I charge those families monthly, the same amount every month? I can just hear it now: "I'm paying for 2 days a week, but I couldn't come during my normal days because of Christmas!" I am trying to avoid headaches... Maybe it's just a matter of phrasing it to parents?

Lastly, if you could offer ANY advice to me as a newbie, what policies do you think I should be sure to include in my handbook that I may not have already considered? It's already 21 pages long and I believe I've thought of everything, but if you could say ANYTHING to me that would help me be able to head off some problems, what would it be?

Thank you SO MUCH!
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nannyde 10:23 AM 11-24-2014
Originally Posted by Hartingirl:
Good morning! First post here.

I am about to open my preschool/daycare (in-home, 6 child maximum legally) for kiddos ages 3-5. I have my parent handbook ready to go, but something is still nagging at me... I think I'd love some reassurance and/or suggestions regarding my policies.

First off, pricing and tuition payment schedule. There are a range of centers/in-home care options around my location. I'm priced higher than some and lower than others. I believe my full time and drop in rates are as they should be. I'm torn on my half-day rates, however.

Full time: $800/mo (Covers any hours from open to close)

Drop in: $9-10/hour, depending upon whether they buy some time upfront in blocks

Half-Day - From 9 AM - 1 PM.
2 days - $286/mo
3 days - $418/mo
4 days - $557/mo

Do those prices seem reasonable next to my full time and drop in rates? There are VERY few options around me that offer half-day/part time, so there aren't many things to compare to.

Also, for planning purposes, my thinking is that parents enrolling in half-day should commit to set days during the week so I can block out those spots for their contracted period (1 year). I am thinking that the tuition every month should be the same - I might explain that the yearly cost has been calculated to consider days during which the school is closed, etc. (Holidays) and that the annual cost is split over 12 payments. My full time folks will already pay a set $800/mo every single month. I think it might be a logistical nightmare to have half-day parents paying me weekly and selecting days as they choose. Is there a universe in which I may be able to just charge my half- day families by the month?

I am thinking that I will allow full time families to take one vacation per contract year of 5 consecutive days during which the tuition for those 5 days specifically is charged at half rate. Any days over those 5 days will be charged at the full rate.

For half day families, the vacation period to which they are entitled at the half-rate tuition will be equal to the number of days for which they are enrolled during the week (2 day/week will get 2 days per year of "vacation" eligible for the half-rate tuition; 3 day/week families will get 3 days, etc.).

What are your thoughts on these policies?

Any suggestions on a cap on the number of students to enroll for full time/half day? My community seems to lean more toward half day and drop in preference so I'd love to leave lots of room for drop-ins.

Thoughts on my half-day pricing structure? Can I charge those families monthly, the same amount every month? I can just hear it now: "I'm paying for 2 days a week, but I couldn't come during my normal days because of Christmas!" I am trying to avoid headaches... Maybe it's just a matter of phrasing it to parents?

Lastly, if you could offer ANY advice to me as a newbie, what policies do you think I should be sure to include in my handbook that I may not have already considered? It's already 21 pages long and I believe I've thought of everything, but if you could say ANYTHING to me that would help me be able to head off some problems, what would it be?

Thank you SO MUCH!
You have $8.32 per hour per kid for two days BUT you are allowing them to leave before nap where you can get paid while they sleep.
$8.10 for three days and four days.

How many hours do you offer the full time kids per day. They are at 186 per week.
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Hartingirl 10:40 AM 11-24-2014
Originally Posted by nannyde:
You have $8.32 per hour per kid for two days BUT you are allowing them to leave before nap where you can get paid while they sleep.
$8.10 for three days and four days.

How many hours do you offer the full time kids per day. They are at 186 per week.
Full Time kiddos can use up to 11 hours per day. What are your thoughts?
Reply
melilley 10:56 AM 11-24-2014
I can pm you my handbook if you want. You might see something you forgot or may want to add. It took me forever to do mine and I am still tweaking it now and then. I got a lot of great ideas from the people on this forum!

Welcome by the way!
Reply
rosieteddy 11:01 AM 11-24-2014
You should charge everyone monthly.If a holiday falls on their day they should pay .You have paid holidays,that being said you could offer an extra day for your drop in rate. I would not give any breaks for full time weeks off.If you get paid vacation they can choose your week and take the same time pff (you get paid).I would offer full timers a part of the 11 hours only---8-5 ,7-4 whatever your hours are but only 9 or 9.5 hours per day.If they can leave them 11 hours for the same money why would they pick up early.(they typically will not)Children should not be in daycare more than 9 hrs.Do not short change yourself.This is the perfect oppurtunity to get things the way you want,I also would change the half day pick up to 12:30,that way nap time for the full day kids won/t be messed up.Good luck.
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NoMoreJuice! 11:06 AM 11-24-2014
Sorry, but I think you may be setting yourself up for a huge headache accepting drop in kids or part timers. Have you considered just enrolling the six full time kids at your full time price, and dropping the rest of that? I realize you're trying to reach a large audience that would be interested in part time care, but as a business owner, you'll have the freedom to make the daycare work exactly how you want it to.

My only piece of advice: Don't ever make concessions for parents that go against your policies. Especially if they are a friend, your best client, etc. The experienced (read: jaded) providers like me have all been there and let a parent take advantage of us and have massively regretted it later. Write your policies on stone tablets if you must, just never let anyone walk on you.

I am also going to PM you my policy handbook. Hope it helps!

Best of luck to you!
Reply
melilley 11:06 AM 11-24-2014
Originally Posted by Hartingirl:
Full Time kiddos can use up to 11 hours per day. What are your thoughts?
I am open 11 hours a day, but only allow 10 hours in my weekly rate and charge extra if they want 11.
I also do contracted times, that way I know what days and times children will be here. Part time children are also contracted times and days, with a minimum of 2 days, they pay for a full day and can use up to 10 hours. They pay the same for 30 minutes or 10 hours.
Reply
Annalee 11:11 AM 11-24-2014
If I were going to only be able to keep 6, I would seek out 6 full-time children and charge a flat rate for all....I am licensed for 15 but 3 have to be of school age....I keep 12 daily and they all pay 52 weeks a year regardless of holidays/vacation/professional & personal days, etc.....much easier this way....I do have children that only come 2 or 3 days but this is their spot...they have to give 48 hr notice if they are going to need any days not in their contract because I plan my dr appt, school activities for my boys around my child/ratio for the day.....the drop-in issue would drive me crazy....I just won't full-time pay for 12 children..... thus far this works for me....Good luck in your new adventure.
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Annalee 11:13 AM 11-24-2014
Originally Posted by melilley:
I am open 11 hours a day, but only allow 10 hours in my weekly rate and charge extra if they want 11.
I also do contracted times, that way I know what days and times children will be here. Part time children are also contracted times and days, with a minimum of 2 days, they pay for a full day and can use up to 10 hours. They pay the same for 30 minutes or 10 hours.
I give a 9 1/2 hour day to parents....my 3 day mom gets the entire 6 to 4:30 but she gets NO choice of using the other 2 days. I do contracted times as well!
Reply
KidGrind 11:13 AM 11-24-2014
Originally Posted by Hartingirl:
Full Time kiddos can use up to 11 hours per day. What are your thoughts?

I wouldn’t go passed 10 hours per any kid.
Reply
melilley 11:17 AM 11-24-2014
Originally Posted by NoMoreJuice!:
Sorry, but I think you may be setting yourself up for a huge headache accepting drop in kids or part timers. Have you considered just enrolling the six full time kids at your full time price, and dropping the rest of that? I realize you're trying to reach a large audience that would be interested in part time care, but as a business owner, you'll have the freedom to make the daycare work exactly how you want it to.

I actually don't mind part time. I get paid more between my 2 part time kids than I do for one full time, plus I get a little break a couple of days a week.
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Hartingirl 02:11 PM 11-24-2014
Originally Posted by melilley:
I can pm you my handbook if you want. You might see something you forgot or may want to add. It took me forever to do mine and I am still tweaking it now and then. I got a lot of great ideas from the people on this forum!

Welcome by the way!
That would be wonderful! Thank you very much!
Reply
Hartingirl 02:22 PM 11-24-2014
Originally Posted by rosieteddy:
You should charge everyone monthly.If a holiday falls on their day they should pay .You have paid holidays,that being said you could offer an extra day for your drop in rate. I would not give any breaks for full time weeks off.If you get paid vacation they can choose your week and take the same time pff (you get paid).I would offer full timers a part of the 11 hours only---8-5 ,7-4 whatever your hours are but only 9 or 9.5 hours per day.If they can leave them 11 hours for the same money why would they pick up early.(they typically will not)Children should not be in daycare more than 9 hrs.Do not short change yourself.This is the perfect oppurtunity to get things the way you want,I also would change the half day pick up to 12:30,that way nap time for the full day kids won/t be messed up.Good luck.
This is great advice. All of it. Thank you!
Reply
Hartingirl 02:25 PM 11-24-2014
Originally Posted by NoMoreJuice!:
Sorry, but I think you may be setting yourself up for a huge headache accepting drop in kids or part timers. Have you considered just enrolling the six full time kids at your full time price, and dropping the rest of that? I realize you're trying to reach a large audience that would be interested in part time care, but as a business owner, you'll have the freedom to make the daycare work exactly how you want it to.

My only piece of advice: Don't ever make concessions for parents that go against your policies. Especially if they are a friend, your best client, etc. The experienced (read: jaded) providers like me have all been there and let a parent take advantage of us and have massively regretted it later. Write your policies on stone tablets if you must, just never let anyone walk on you.

I am also going to PM you my policy handbook. Hope it helps!

Best of luck to you!
First off, the bolded/underlined part - THANK YOU. This was probably really important for me to see because I am JUST that type. But now I won't be.

Regarding the full time and dropping the rest: I actually haven't been able to find many people that wanted full time in my community. At first, that was the only thing I was offering. But because I was ONLY getting calls for a few hours here and there, or just this day and that day, or just mornings, etc. I decided to restructure everything.
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Hartingirl 02:25 PM 11-24-2014
Originally Posted by melilley:
I am open 11 hours a day, but only allow 10 hours in my weekly rate and charge extra if they want 11.
I also do contracted times, that way I know what days and times children will be here. Part time children are also contracted times and days, with a minimum of 2 days, they pay for a full day and can use up to 10 hours. They pay the same for 30 minutes or 10 hours.

Reply
Hartingirl 02:27 PM 11-24-2014
Originally Posted by melilley:
I actually don't mind part time. I get paid more between my 2 part time kids than I do for one full time, plus I get a little break a couple of days a week.
This is my thinking as well. The half day and drop in spots are significantly more valuable than my full day spots.
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Hartingirl 02:28 PM 11-24-2014
So what do you all think of my pricing structure for my half day when compared to my full time and drop in rates? Does it make sense? The pricing deal is really what I've been agonizing over.

I've decided to offer a 9 hour (ish) day for the full time spots.
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NeedaVaca 03:02 PM 11-24-2014
If you are definitely wanting to do part time based on your area then why not have afternoon slots as well so you are making more money? I would want every single space filled since you can only have 6 kids.
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Hartingirl 04:17 PM 11-24-2014
Originally Posted by NeedaVaca:
If you are definitely wanting to do part time based on your area then why not have afternoon slots as well so you are making more money? I would want every single space filled since you can only have 6 kids.
I thought about that.. but our nap/quiet time is from 1:15 - 2:50 and I close at 5:45. I wouldn't want anyone dropping in during naptime and I'm not sure there is a wide enough window of time between 1:00 (pickup for AM half day) and 1:15 (when we're down for nap). What do you think?
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NeedaVaca 05:02 PM 11-24-2014
Originally Posted by Hartingirl:
I thought about that.. but our nap/quiet time is from 1:15 - 2:50 and I close at 5:45. I wouldn't want anyone dropping in during naptime and I'm not sure there is a wide enough window of time between 1:00 (pickup for AM half day) and 1:15 (when we're down for nap). What do you think?
If it were me I would consider changing my A.M. time to accommodate a P.M. schedule then.
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nannyde 06:52 PM 11-24-2014
Op I offer fee consults where I can help you break down each slot and how to charge for it through my consulting business. I have helped a number of posters here with fee... time and money schedules. If you would like a consult go to www.daycarewhisperer.com and schedule one. It would take one hour ($50) and I would need to see your policies up front.

Nan
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Hartingirl 07:00 PM 11-24-2014
Originally Posted by nannyde:
Op I offer fee consults where I can help you break down each slot and how to charge for it through my consulting business. I have helped a number of posters here with fee... time and money schedules. If you would like a consult go to www.daycarewhisperer.com and schedule one. It would take one hour ($50) and I would need to see your policies up front.

Nan
Oh... I wish. I really need to open soon and get some kiddos. It's taken us so much longer to become registered and licensed than we ever imagined. I just don't have $50 in the budget for that. But I am very appreciative of the information.
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NeedaVaca 03:57 AM 11-25-2014
I also wouldn't count on your nap time being those exact hours, start time yes but end time? I know all kids are different but mine sleep a solid 2 1/2 hours, sometimes longer I would leave wiggle room in your afternoon schedule.
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Hartingirl 04:01 AM 11-25-2014
Originally Posted by NeedaVaca:
I also wouldn't count on your nap time being those exact hours, start time yes but end time? I know all kids are different but mine sleep a solid 2 1/2 hours, sometimes longer I would leave wiggle room in your afternoon schedule.
This is a really good point! Thank you!
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