Daycare.com Forum

Go Back   Daycare.com Forum > Main Category > Daycare Center and Family Home Forum

Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here.

Reply
 
Thread Tools Display Modes
  #1  
Old 05-23-2012, 11:35 AM
B Lou's Avatar
B Lou B Lou is offline
Daycare.com Member
 
Join Date: Jan 2011
Location: Minnesota
Posts: 189
Default I'm Sure You're All Getting Tired Of Me....BUT

OK so the family that gave me the two week notice last week have just Pi%%ed me off.
So DCB comes today after being gone yesterday for diarrhea. So after changing 2 very bad diarrhea diapers today, I text the DCM and inform her that DCB needs to be picked up and that can not come back into daycare until diarrhea free for 24 hours.
After hearing nothing from her for 30 min I text message to DCD. Which after several messages and 2 1/2 hours later informs me he is on his way to pick up DCB.


Quick reminder: this is the family that gave me the notice because I was informed by my licensor that I wasn't being professional enough. So I told them that from now on I was going to be very professional and follow my contract to the letter.
Not liking this they gave a two week notice.

Ok so DCD picks up DCB and is very very rude to me.( left me crying) Then has the nerve to text me 5 min later to ask if DCB had eaten yet. I tell him yes.
I text DCM to let her know she has a bill here that needs to be paid. DCD text me telling me that DCB will not be returning for rest of two week notice and to quit harassing DCM. To which I informed him that I would have a final bill for them tomorrow and that they need to come sign daycare assistance papers.

ALL this because they thought I wasn't being professional enough. Give me a break.
Reply With Quote
  #2  
Old 05-23-2012, 11:51 AM
jokalima's Avatar
jokalima jokalima is offline
Daycare.com Member
 
Join Date: May 2012
Location: Connecticut
Posts: 474
Default

I think sometimes we make mistakes by not following the contract and the in backfires... I have not call a parent when the kid has diarrhea and I have never charge a late fee when they come late, sometimes I want to do it but because I never do it don't know how to start without parent getting upset.

I am so sorry you have to go through this. I will suggest to send them a letter reminding them that they signed a contract and they have to follow it. And take it from there.

good luck
Reply With Quote
  #3  
Old 05-23-2012, 12:12 PM
Heidi's Avatar
Heidi Heidi is offline
Advanced Daycare.com Member
 
Join Date: Sep 2011
Location: Wisconsin
Posts: 6,837
Default

and please, for your new dcp's (when you get them)

Get a deposit of a week's pay AND make them pay at the beginning of each week.

I am so glad I do that, because now that I termed a family, there is no way they can leave me unpaid!
Reply With Quote
  #4  
Old 05-23-2012, 12:14 PM
cheerfuldom's Avatar
cheerfuldom cheerfuldom is offline
Advanced Daycare.com Member
 
Join Date: Dec 2010
Posts: 7,415
Default

You didnt do anything wrong by sending home an ill child or insisting a bill be paid. Stop texting them or communicating in a way that gets you upset. Prepare a letter that itemizes fees due, outlines what items you have (if there is anything left at your daycare that belongs to DCB), what they must do regarding daycare assistance by what date. Finish with a statement that "Your cooperation is necessary by (date) otherwise further actions will be taken". If they don't show up tomorrow, send the letter by certified mail. If they do not respond by your deadline, then we will help you take the next step which will include small claims court or collections probably.

Dont get all upset and crying. I know it is hard not too but right now your focus should be getting your money and refusing any other contact with this family unless it is to hand you the money. They are drama and are not following your contract and throwing mini fits when they dont get their way. It is too late to change anything in the past or try and repair things now. Just remove all the emotions from the situation, get back on track business-wise and be thankful that these people are gone for good. Now you learned your lesson and know how important it is to stick to your contract from the first day, no exceptions.
Reply With Quote
  #5  
Old 05-23-2012, 12:31 PM
sharlan's Avatar
sharlan sharlan is online now
Advanced Daycare.com Member
 
Join Date: May 2011
Location: Chino, California
Posts: 5,552
Default

IMHO, cut your ties and move on. I wouldn't make anymore calls, send anymore texts, and just be done with them.
Reply With Quote
  #6  
Old 05-23-2012, 01:35 PM
momma2girls's Avatar
momma2girls momma2girls is offline
Advanced Daycare.com Member
 
Join Date: Nov 2009
Location: midwestern
Posts: 2,151
Default

I would have called emergency back ups after an hr. of not coming to pick up sick child. I have in my contract, they need to be picked up immediately
Reply With Quote
Reply

Tags
two week notice

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Tired of my job Unregistered Daycare Center and Family Home Forum 11 05-09-2012 11:24 AM
Tired blueclouds29 Daycare Center and Family Home Forum 4 02-28-2011 11:31 AM
Tired Kids!! This Just Drives Me NUTS!!! mickey2 Daycare Center and Family Home Forum 10 01-18-2011 12:02 PM
I Want To Change My Hours.... I Am Tired And Miserable MrsCoffee Daycare Center and Family Home Forum 17 10-07-2010 03:41 PM
Ever Get Tired of Being the Nice One? newtodaycare22 Daycare Center and Family Home Forum 13 09-23-2010 06:25 PM


All times are GMT -7. The time now is 07:54 AM.



Daycare.com         Find A Daycare         List Your Daycare         Toys & Products                 About Us

Daycare.com
Please read our Disclaimer before continuing.

Topics pertain mainly to the following States:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming