Daycare.com Forum Kidacare by Minute Menu Force of Nature Disinfectant

Go Back   Daycare.com Forum > Main Category > Daycare Center and Family Home Forum

Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here.

Reply
 
Thread Tools Display Modes
  #1  
Old 10-15-2013, 05:10 AM
small_steps's Avatar
small_steps small_steps is offline
Daycare.com Member
 
Join Date: Oct 2011
Location: Texas
Posts: 482
Default Am I Being Too Unreasonable About This?

I have two sets of parents that I allow to have an earlier drop off time (I open at 7) but one has a 5:45am drop off time and the other has a 6:30-am drop time. Both of them, lately have been anywhere from ten to fifteen minutes late. This is really starting to irritate me. I know things happen sometimes that cause you to be late but I just think its rude. I'm a single mom with three kids of my own and we are rarely late for anything. I'm very punctual when we have somewhere to be.
I'm also one of those that sleeps right up until they are supposed to be here so I can just let them in and put them on their mats so they can get back to sleep. So I'm sleeping until 5:40 and then expecting them about 5:45. When they don't get here until 6 I feel like that's extra time I could have slept.
I make it a point to never make them have to knock on the door and wait outside with their kid for me to get up to answer it. I'm always up and waiting on them in the daycare room...always.
Am I being unreasonable when I expect them to be on time? I do know that things come up and happen sometimes but every morning? I feel like my time is valuable and I don't want it wasted, even ten-fifteen minutes of it. I sent out reminders about two weeks ago to be on time, that I do this as a courtesy for them and that as a courtesy to me they should be on time. Didn't really help at all.
So frustrating. Should I just give that fifteen minute window? Is that reasonable? Or should stick to my guns and expect them pretty close (within a few
min) to the time they say they will be here?
Reply With Quote
  #2  
Old 10-15-2013, 05:21 AM
coolconfidentme's Avatar
coolconfidentme coolconfidentme is offline
Daycare.com Member
 
Join Date: Oct 2012
Location: Indiana
Posts: 1,536
Default

I would mention it to them. Something like, "Can you send me a quick text the night before you are going to be late? I usually open at 7am, but trying to work with your schedule, I'm sure you understand."
Reply With Quote
  #3  
Old 10-15-2013, 05:41 AM
Willow Willow is offline
Advanced Daycare.com Member
 
Join Date: May 2012
Posts: 2,607
Default

If I were you, and as long as you were getting paid for that time, I'd suck it up what with it being only 15 minutes.

If it bothers you to no end however (we all have our particular issues that are deal breakers), amend their contracted hours so they no longer have access to the 15 minutes they originally listed but are not using.
Reply With Quote
  #4  
Old 10-15-2013, 05:53 AM
small_steps's Avatar
small_steps small_steps is offline
Daycare.com Member
 
Join Date: Oct 2011
Location: Texas
Posts: 482
Default

Quote:
Originally Posted by Willow View Post
If I were you, and as long as you were getting paid for that time, I'd suck it up what with it being only 15 minutes.

If it bothers you to no end however (we all have our particular issues that are deal breakers), amend their contracted hours so they no longer have access to the 15 minutes they originally listed but are not using.
I'm not being paid for it. One of them is CCS (state pay for Texas) and I get even less than I charge other parents), the other one pays normal rate that everyone else pays for regular hours but I've been doing it for two years for this family so it's kinda hard to change.
If I were getting paid for it I probably wouldn't complain. That's why I said I do this as a courtesy to them. It benefits me in now way at all except it keeps them here. But honestly I've had so many calls the past few weeks I could probably fill spots with kids that could come regular hours . I'm just not at that point yet
Reply With Quote
  #5  
Old 10-15-2013, 05:54 AM
small_steps's Avatar
small_steps small_steps is offline
Daycare.com Member
 
Join Date: Oct 2011
Location: Texas
Posts: 482
Default

I guess it bothers me so much because it's not just 15 minutes, when they are both late it's up to 30. Today it was 25.one parent was 15 min late and the other was 10 min. When I look at it like that it's like almost half an hour of me sitting and waiting for them...I enjoy my sleep too much to waste time lol
Reply With Quote
  #6  
Old 10-15-2013, 06:11 AM
delferka's Avatar
delferka delferka is offline
Daycare.com Member
 
Join Date: Sep 2010
Location: Massachusetts
Posts: 94
Default

There's no way I'd open that early. You need a life of your own and time with your family. I'm 8 to 5. I've been taken advantage of in the past. Never again. You are too kind to do what you do for these people.
Reply With Quote
  #7  
Old 10-15-2013, 06:13 AM
Brooksie's Avatar
Brooksie Brooksie is offline
New Daycare.com Member
 
Join Date: Oct 2012
Location: Eastern Shore, MD
Posts: 1,317
Default

Hold on... You're open at 7:00 but you allow them to drop off at 5:45 and 6:30 for free?!! That's the problem right there. If they were paying for that extra time I'm sure they wouldn't be late. Right now they are taking advantage of you and you're letting them. What I would do is say that you can no longer accommodate the early drop offs without compensation for that time. My fee for early drop offs would be $5.00 for each 15 min early. If they are late with their super early drops offs they might change it so they aren't wasting that money. And you will not be so frustrated with them and probably get to sleep in a bit more. Personally, even with the extra fee I would not open that early for anyone. That's WAY too early.
Reply With Quote
  #8  
Old 10-15-2013, 06:16 AM
MyAngels's Avatar
MyAngels MyAngels is online now
Member
 
Join Date: Aug 2010
Posts: 4,066
Default

Since you get up right before they get there maybe you could have them text you when they are 5 minutes away so you can sleep until then.
Reply With Quote
  #9  
Old 10-15-2013, 06:19 AM
momofboys's Avatar
momofboys momofboys is offline
Advanced Daycare Member
 
Join Date: Dec 2009
Posts: 2,434
Default

I agree w/Brooksie - immediately I would amend your contract. I would state that since this extra time is outside of your open hours if they truly need drop-offs that early they need to pay for it out of their own pocket. I would do that or I would change the drop-off times & not allow them to drop off so early if they aren't using it.
Reply With Quote
  #10  
Old 10-15-2013, 06:21 AM
Cradle2crayons's Avatar
Cradle2crayons Cradle2crayons is offline
Advanced Daycare.com Member
 
Join Date: Apr 2013
Location: Deep in the woods....
Posts: 3,634
Default

I wouldn't charge if I didn't already.

But I would write up a new contract with the times they are currently dropping off and have them sign.

I would also change my policies that if I'm opening early for a client, and they are more than 10 minutes late three times, their contract gets changed to their new drop off time.
Reply With Quote
  #11  
Old 10-15-2013, 06:22 AM
small_steps's Avatar
small_steps small_steps is offline
Daycare.com Member
 
Join Date: Oct 2011
Location: Texas
Posts: 482
Default

Quote:
Originally Posted by Brooksie View Post
Hold on... You're open at 7:00 but you allow them to drop off at 5:45 and 6:30 for free?!! That's the problem right there. If they were paying for that extra time I'm sure they wouldn't be late. Right now they are taking advantage of you and you're letting them. What I would do is say that you can no longer accommodate the early drop offs without compensation for that time. My fee for early drop offs would be $5.00 for each 15 min early. If they are late with their super early drops offs they might change it so they aren't wasting that money. And you will not be so frustrated with them and probably get to sleep in a bit more. Personally, even with the extra fee I would not open that early for anyone. That's WAY too early.
Oh I completely agree. I may not mind so much if I was getting paid for it . I think $5 every 15 minutes earlier is very reasonable. I may actually implement that. That could be extra money each week and actually make me not mind doing it so much.
Reply With Quote
  #12  
Old 10-15-2013, 06:29 AM
Brooksie's Avatar
Brooksie Brooksie is offline
New Daycare.com Member
 
Join Date: Oct 2012
Location: Eastern Shore, MD
Posts: 1,317
Default

Quote:
Originally Posted by small_steps View Post
Oh I completely agree. I may not mind so much if I was getting paid for it . I think $5 every 15 minutes earlier is very reasonable. I may actually implement that. That could be extra money each week and actually make me not mind doing it so much.
Reply With Quote
  #13  
Old 10-15-2013, 06:33 AM
MCC's Avatar
MCC MCC is offline
Daycare.com Member
 
Join Date: Mar 2013
Location: Washington DC
Posts: 501
Default

Quote:
Originally Posted by MyAngels View Post
Since you get up right before they get there maybe you could have them text you when they are 5 minutes away so you can sleep until then.
This is exactly what I would do, and this is what I do for all my clients. I Love having a heads up when they are on their way. I just head downstairs when the first one texts they're on their way.
Reply With Quote
  #14  
Old 10-15-2013, 06:56 AM
Familycare71's Avatar
Familycare71 Familycare71 is offline
Daycare.com Member
 
Join Date: Apr 2011
Location: New York
Posts: 1,693
Default

Quote:
Originally Posted by Cradle2crayons View Post
I wouldn't charge if I didn't already.

But I would write up a new contract with the times they are currently dropping off and have them sign.

I would also change my policies that if I'm opening early for a client, and they are more than 10 minutes late three times, their contract gets changed to their new drop off time.
I feel for you because it drives me nuts too! I have an early arrival and I already regret doing it . I too roll out of bed and value my time(esp sleep time! )
I have just started doing a sign in sheet so I can keep better track of exact arrival times- for ALL my parents I am going to take the two week average arrival time and everyone will be notified - not asked- of their new contracted hours. I am tired of late drop off across the board- if they don't need me I don't want to schedule my day around that extra time-
Reply With Quote
  #15  
Old 10-15-2013, 07:54 AM
crazydaycarelady's Avatar
crazydaycarelady crazydaycarelady is offline
Not really crazy
 
Join Date: Jul 2012
Posts: 1,447
Default

Yes, have them text you when they are 5 minutes away!
Reply With Quote
Reply

Tags
early drop off

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Seriously, Is This An Unreasonable Rule? SilverSabre25 Daycare Center and Family Home Forum 19 12-20-2012 01:37 PM
Licensor being unreasonable? valuedkids Daycare Center and Family Home Forum 6 11-29-2012 08:45 AM
Am I Being Unreasonable lovemykidstoo Parents and Guardians Forum 11 11-16-2012 08:19 AM
Am I Being Unreasonable? marniewon Daycare Center and Family Home Forum 17 01-27-2011 07:59 AM


All times are GMT -7. The time now is 08:16 PM.



Daycare.com         Find A Daycare         List Your Daycare         Toys & Products                 About Us

Daycare.com
Please read our Disclaimer before continuing.

Topics pertain mainly to the following States:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming