Daycare.com Forum Kidacare by Minute Menu Force of Nature Disinfectant

Go Back   Daycare.com Forum > Main Category > Daycare Center and Family Home Forum

Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here.

Reply
 
Thread Tools Display Modes
  #1  
Old 10-11-2016, 06:57 PM
Pandaluver21's Avatar
Pandaluver21 Pandaluver21 is offline
Lover of all things B&W
 
Join Date: Sep 2016
Location: Colorado
Posts: 216
Default Brightwheel Question!

We recently switched over to Brightwheel from paper reports that we have been doing for 8 years :P
I am getting used to the program and have started inviting parents.

I was looking and there doesn't seem to be an option to send a report at the end of the day?

I love the parents we have, but I don't 100% trust that they will check it every evening lol. I would love to find a way to e-mail them (or text them) a report every evening with the days info.
Reply With Quote
  #2  
Old 10-12-2016, 06:06 AM
Hunni Bee's Avatar
Hunni Bee Hunni Bee is online now
False Sense Of Authority
 
Join Date: Feb 2011
Location: Over the Rainbow...
Posts: 2,310
Default

We use it, and you're right it doesn't send out a report at the end of the day. They have to check it.

I worried about that too....but it does give notifications if they have the app on their phones ("New photo of Johnny") and all you do is tap the notification to view the report.

It's there, and if they can't handle tapping a picture, oh well .

ETA: We used to use one called Mychild, which does send out a daily email. We had lots of problems with them, but I suspect it was mostly because we were using the crappy Android version of the app. The Apple version worked better.
Reply With Quote
  #3  
Old 10-12-2016, 06:20 AM
Blackcat31's Avatar
Blackcat31 Blackcat31 is offline
 
Join Date: Oct 2010
Posts: 18,757
Default

Quote:
Originally Posted by Pandaluver21 View Post
We recently switched over to Brightwheel from paper reports that we have been doing for 8 years :P
I am getting used to the program and have started inviting parents.

I was looking and there doesn't seem to be an option to send a report at the end of the day?

I love the parents we have, but I don't 100% trust that they will check it every evening lol. I would love to find a way to e-mail them (or text them) a report every evening with the days info.
Honestly, I don't worry about IF a parent checks in and reads their child's updates. I can't make them check into Brightwheel any more than I can be sure they read their texts or e-mails.

I put the information out there and parents are notified where and how to check in. The actually "doing" part is on them. I don't parent parents.
Reply With Quote
  #4  
Old 10-12-2016, 06:45 AM
laundrymom's Avatar
laundrymom laundrymom is offline
Advanced Daycare.com Member
 
Join Date: Nov 2010
Posts: 4,221
Default

I don't even do daily reports.
I've not had a parent ask in decades. I do text through the day.
Quote:
Originally Posted by Blackcat31 View Post
Honestly, I don't worry about IF a parent checks in and reads their child's updates. I can't make them check into Brightwheel any more than I can be sure they read their texts or e-mails.

I put the information out there and parents are notified where and how to check in. The actually "doing" part is on them. I don't parent parents.
Reply With Quote
  #5  
Old 10-12-2016, 06:58 AM
Blackcat31's Avatar
Blackcat31 Blackcat31 is offline
 
Join Date: Oct 2010
Posts: 18,757
Default

Quote:
Originally Posted by laundrymom View Post
I don't even do daily reports.
I've not had a parent ask in decades. I do text through the day.
I haven't either.
But I started doing daily reports again for the youngest here as part of my QRIS requirements.


On a side note, I won't go to such great lengths to make daily reports, stay on top of all the info put into those reports, find time to do them for EACH child in an already busy day nor will I then stress about whether a parent reads the info or not....

I think if a parent is truly interested in their child and their child's day to day activities, they'll read the reports in whatever way the provider uses to communicate....because the parent is genuinely interested.

If the parent isn't really interested, you can put it on a neon billboard addressed specifically to them and they still won't read it.
Reply With Quote
  #6  
Old 10-12-2016, 06:58 AM
LittleScholars's Avatar
LittleScholars LittleScholars is offline
Daycare.com Member
 
Join Date: Jan 2016
Location: New York
Posts: 472
Default

Quote:
Originally Posted by Pandaluver21 View Post
We recently switched over to Brightwheel from paper reports that we have been doing for 8 years :P
I am getting used to the program and have started inviting parents.

I was looking and there doesn't seem to be an option to send a report at the end of the day?

I love the parents we have, but I don't 100% trust that they will check it every evening lol. I would love to find a way to e-mail them (or text them) a report every evening with the days info.
I also don't care if they check. The push notifications to the phones have helped, but if a parent doesn't want to review the report I don't care. I feel the same way about my newsletter. I do put important things in there, but it is up to them to read it.

I do text them with updates I need them to care about, and I've communicated that. So, if a supply is needed or a child is ill they will get a text. Parents always read and respond to these immediately. It has been working really well for us, and it helps them know what info they can enjoy on their lunch break/after work and what info they really need to attend to.
Reply With Quote
  #7  
Old 10-12-2016, 07:42 AM
midaycare's Avatar
midaycare midaycare is offline
Daycare.com Member
 
Join Date: Jan 2014
Location: Midwest
Posts: 5,659
Default

I stopped doing newsletters for this reason. Everything is on Brightwheel. If a parent doesn't check, that's on them.

Although what a bummer if they miss the memo about when my days off are, or when party days are. I don't give verbal reminders. I'm not their mom.

Parents here are expected to check the Brightwheel calendar. Any diaper/food questions I refer them to Brightwheel. "Check Brightwheel. Lunch is listed there." Etc. If they ask me what we worked on today, same thing.

May I just say though, Brightwheel is super awesome. If you are reading this and not using this, you should. All of my families pay me using this and there is no charge And it's on auto-invoice
Reply With Quote
  #8  
Old 10-12-2016, 08:27 AM
onebzmom's Avatar
onebzmom onebzmom is offline
Daycare.com Member
 
Join Date: Aug 2016
Location: Lake Stevens WA
Posts: 6
Default

We are on our second month of Brightwheel and we are also working out the kinks! My parents love it, I have 1 who never could remember to sign in and now she actually does! I don't do a daily note but I add pictures and updates almost every day. I have a white board that I write important reminders or other last min stuff that might need to be seen at the moment.
Reply With Quote
  #9  
Old 10-12-2016, 10:12 AM
daycarediva's Avatar
daycarediva daycarediva is offline
Daycare.com Member
 
Join Date: Jul 2012
Posts: 11,394
Default

Quote:
Originally Posted by midaycare View Post
I stopped doing newsletters for this reason. Everything is on Brightwheel. If a parent doesn't check, that's on them.

Although what a bummer if they miss the memo about when my days off are, or when party days are. I don't give verbal reminders. I'm not their mom.

Parents here are expected to check the Brightwheel calendar. Any diaper/food questions I refer them to Brightwheel. "Check Brightwheel. Lunch is listed there." Etc. If they ask me what we worked on today, same thing.

May I just say though, Brightwheel is super awesome. If you are reading this and not using this, you should. All of my families pay me using this and there is no charge And it's on auto-invoice
I just started using it. Shut the front door though! Where's the calendar? How do I get this feature? Also, brightwheel says 3.5% of each cc payment. OUCH!
Reply With Quote
  #10  
Old 10-12-2016, 10:13 AM
daycarediva's Avatar
daycarediva daycarediva is offline
Daycare.com Member
 
Join Date: Jul 2012
Posts: 11,394
Default

My parents all LOVE it. They check it regularly and send me messages through it.
Reply With Quote
  #11  
Old 10-12-2016, 11:04 AM
midaycare's Avatar
midaycare midaycare is offline
Daycare.com Member
 
Join Date: Jan 2014
Location: Midwest
Posts: 5,659
Default

Quote:
Originally Posted by daycarediva View Post
I just started using it. Shut the front door though! Where's the calendar? How do I get this feature? Also, brightwheel says 3.5% of each cc payment. OUCH!
CC payments, yes. Have parents set it up from their checking or savings account. My payment options are Brightwheel autopay or cash.

The calendar is right on the home screen If you can't find it, don't use the app, go online. All of my vacation days, dr appts, class parties are in there. If I want to send a reminder, I do a quick Brightwheel note to everyone to check the calendar
Reply With Quote
  #12  
Old 10-12-2016, 11:04 AM
midaycare's Avatar
midaycare midaycare is offline
Daycare.com Member
 
Join Date: Jan 2014
Location: Midwest
Posts: 5,659
Default

Quote:
Originally Posted by daycarediva View Post
My parents all LOVE it. They check it regularly and send me messages through it.
My parents refer to it as, "Facebook for toddlers"
Reply With Quote
  #13  
Old 10-12-2016, 11:30 AM
Crazy8's Avatar
Crazy8 Crazy8 is offline
Advanced Daycare.com Member
 
Join Date: Jun 2011
Location: USA
Posts: 2,769
Default

I am using Tadpoles over Brightwheel because I like that Tadpoles emails the report every day (if I forget to check a child out it automatically sends later in the evening). I also didn't like that Brightwheel could be checked any time, sometimes I don't update until nap time and I don't want a parent wondering if I ever changed Sally's diaper since its 11am and I didn't put it on the report yet.
Reply With Quote
  #14  
Old 10-12-2016, 12:12 PM
jenboo's Avatar
jenboo jenboo is online now
Daycare.com Member
 
Join Date: Aug 2013
Location: Planet earth
Posts: 3,107
Default

Quote:
Originally Posted by midaycare View Post
CC payments, yes. Have parents set it up from their checking or savings account. My payment options are Brightwheel autopay or cash.

The calendar is right on the home screen If you can't find it, don't use the app, go online. All of my vacation days, dr appts, class parties are in there. If I want to send a reminder, I do a quick Brightwheel note to everyone to check the calendar
How have i not discovered the calendar??? I'm going to go look for it now
Reply With Quote
  #15  
Old 10-12-2016, 05:31 PM
Unregistered
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by Blackcat31 View Post
If the parent isn't really interested, you can put it on a neon billboard addressed specifically to them and they still won't read it.
I've done this actually lol, it was all in jest, but it got my point across! lol
Quote:
Originally Posted by onebzmom View Post
I have a white board that I write important reminders or other last min stuff that might need to be seen at the moment.
Same here, reminders are written on our "parent board"

Quote:
Originally Posted by Crazy8 View Post
I am using Tadpoles over Brightwheel because I like that Tadpoles emails the report every day
I looked into Tadpoles, but it was only for apple :P Which I don't have!

Quote:
Originally Posted by laundrymom View Post
I don't even do daily reports.
I've not had a parent ask in decades. I do text through the day.
Every parent I've had loves the daily reports, and it's actually come in VERY handy in the past. It also eases the first time parent issues :P


I guess I just have to deal with it if they don't check. I did let them know ALL communication will be made through brightwheel from now on (not even text, I like that brightwheel will keep a list of all messages just incase my phone goes wonky and I loose past texts) If they miss important info I guess it's on them. I believe most if not all of them will check it (one parent can't get it loaded on her phone currently) I'm tempted to wait a few months and then put a note during the day that says "show me this note to get $10 off your next bill!" and see who actually reads it lol.
Reply With Quote
  #16  
Old 10-12-2016, 10:26 PM
Pandaluver21's Avatar
Pandaluver21 Pandaluver21 is offline
Lover of all things B&W
 
Join Date: Sep 2016
Location: Colorado
Posts: 216
Default

Oops, last post was me... guess I forgot to log in :P
Reply With Quote
  #17  
Old 10-13-2016, 10:24 AM
Nurse Jackie's Avatar
Nurse Jackie Nurse Jackie is offline
new provider
 
Join Date: Mar 2015
Posts: 261
Default

I use brightwheel also and love it but have never used it for payment. How long does it take for payment to reach your checking account?
Reply With Quote
  #18  
Old 10-13-2016, 10:38 AM
jenboo's Avatar
jenboo jenboo is online now
Daycare.com Member
 
Join Date: Aug 2013
Location: Planet earth
Posts: 3,107
Default

Quote:
Originally Posted by Nurse Jackie View Post
I use brightwheel also and love it but have never used it for payment. How long does it take for payment to reach your checking account?
2 days after the initial payment. That one takes longer. Tuition is due Friday by closing. All families using brightwheel must send their payment on wednesday by closing so that i get it in time.
Reply With Quote
  #19  
Old 10-13-2016, 10:54 AM
Nurse Jackie's Avatar
Nurse Jackie Nurse Jackie is offline
new provider
 
Join Date: Mar 2015
Posts: 261
Default

Quote:
Originally Posted by jenboo View Post
2 days after the initial payment. That one takes longer. Tuition is due Friday by closing. All families using brightwheel must send their payment on wednesday by closing so that i get it in time.
Thanks Jenboo.
Reply With Quote
  #20  
Old 10-13-2016, 11:37 AM
midaycare's Avatar
midaycare midaycare is offline
Daycare.com Member
 
Join Date: Jan 2014
Location: Midwest
Posts: 5,659
Default

Quote:
Originally Posted by jenboo View Post
2 days after the initial payment. That one takes longer. Tuition is due Friday by closing. All families using brightwheel must send their payment on wednesday by closing so that i get it in time.
I send invoices out on Sunday, and dcfs have to pay it by Monday. I have the money by Wednesday for that week. If the invoice isn't paid, you can't come.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Daycare Non-Payment Question blueskiesbutterflies Daycare Center and Family Home Forum 6 11-17-2014 11:43 AM
Question With A Bit Of A Rant, But Circling Back To The Question! MaritimeMummy Daycare Center and Family Home Forum 14 09-25-2012 01:29 PM
Dumbest Question Of The Year.... Countrygal Daycare Center and Family Home Forum 14 09-01-2012 06:08 AM
Question...About 52 Week Pay Periods frugalmama4 Daycare Center and Family Home Forum 9 08-09-2012 02:21 PM
question please help training hours Unregistered Daycare Center and Family Home Forum 0 11-06-2009 04:27 PM


All times are GMT -7. The time now is 06:02 PM.



Daycare.com         Find A Daycare         List Your Daycare         Toys & Products                 About Us

Daycare.com
Please read our Disclaimer before continuing.

Topics pertain mainly to the following States:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming