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Daycare Center and Family Home Forum>Fair Amount Of Absences For Assistants/Employees Each Year
small_steps 05:52 AM 10-06-2017
Wow! I haven't been here in so long! So glad to be back and come and check out the forum again.

So here's my question. I have always had an attendance problem. I think I've even posted about other employees here through the years. I'm not sure if I expect too much because my work ethic is high and I rarely miss work myself? Or if other people just have low work ethic now days.

I want to be fair but my assistant calls in at least once a month now days.
I'm thinking I'll do 5 unexcused absences a year before a dr note is required. This doesn't include vacations that they schedule in advance but more of the last minute call ins.

Is that fair? Too much? Too little.

What's your policy?
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Blackcat31 06:32 AM 10-06-2017
Originally Posted by small_steps:
Wow! I haven't been here in so long! So glad to be back and come and check out the forum again.

So here's my question. I have always had an attendance problem. I think I've even posted about other employees here through the years. I'm not sure if I expect too much because my work ethic is high and I rarely miss work myself? Or if other people just have low work ethic now days.

I want to be fair but my assistant calls in at least once a month now days.
I'm thinking I'll do 5 unexcused absences a year before a dr note is required. This doesn't include vacations that they schedule in advance but more of the last minute call ins.

Is that fair? Too much? Too little.

What's your policy?
Welcome "back" to the forum!

I think the problem is definitely a decline in work ethic.
It seems your issue is a similar issue in most work places now days.

I personally think 5 unexcused absences are too many...I would stick to the rule of 3. Three seems to be a number most people easily understand.

3 unexcused absences and I'd require a Dr.s note before returning to work.

Do you do any type of paid days off for sick or personal time?

I don't know the legalities of having an assistant but could you do some sort of wage incentive? Like if you work 6 months without calling in, they earn a bonus ($ or paid time off) type of thing?

Ugh, I couldn't imagine trying to manage an employee in today's working world. I am continually astounded at the things workers try and get away with.
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amberrose3dg 06:47 AM 10-06-2017
I have the same issues here. That is why I decided against opening a large center. I do not want to rely on so many people! 3 sounds more than fair to me.
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small_steps 09:31 AM 10-06-2017
Originally Posted by amberrose3dg:
I have the same issues here. That is why I decided against opening a large center. I do not want to rely on so many people! 3 sounds more than fair to me.
I have an amazing opportunity to open a center in my home. My residential property does have to be commercialized which isn't too much of a pain to do. And I'm in a great location. But difficulty in finding quality staff is part of what is holding me back.
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amberrose3dg 05:01 AM 10-09-2017
Originally Posted by small_steps:
I have an amazing opportunity to open a center in my home. My residential property does have to be commercialized which isn't too much of a pain to do. And I'm in a great location. But difficulty in finding quality staff is part of what is holding me back.
I have had a heck of a time finding one quality person! Just one. No way do I want to worry about an entire staff.
1. Issues with background checks(one person had 10 cps investigations in the last 5 years).
2. lazy and unreliable.
3. flat out don't show up and only looking for free daycare.(then text you almost 3 weeks later and ask if they can still work for you) The free daycare was through the state to take the children to a different daycare. I suspect she only wanted that after I signed papers that I hired her she was too sick to start work that Monday.
4.Accept the job and then decide not to start to wait for something better.
5. Want to bring their kids to daycare for FREE when you do not have spots and can't offer free especially for an infant spot.(2 kids both in diapers and wants free daycare) Then continue to harass you and email you each time you run an ad. Then send threatening emails.

These are some of the issues I have ran into just over the summer and early fall trying to hire.
I have someone starting today, let's see how this goes. I am not holding my breath.
The assistant I had for 6 months only worked like 4 hours a day as that was all I needed last year. She was lazy and had to be reminded of things constantly.
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mommyneedsadayoff 07:04 AM 10-09-2017
I don't think a doc note is necessary, but I would want to know what they are sick with because, just like kids, I don't want them bringing a highly contagious illness into my home. I think doing 10 days per year (5 sick days, 5 prearranged abscences) would be fair and hopefully you can plan those absent days well in advance.

I think it is hard to have an assistant when your ratios depend on it. If you can keep your sisters, mom, and maybe even 2 more back ups, then you should hopefully be covered. If absences become an issue, just address it right away. A rational person will completely understand why it is so important to show up to work. You will be able to see the difference between those who understand that and those who just dont care.

I serve tables at night and it is mostly 20 something's. They are all wonderful workers, but being late and trying to get out of their shifts is very common. They all need money, but then give up their next shift but there is always something more fun to do than work, like going partying. And they are "sick" a lot. Some are legitimately sick and look like death, but many are just being lazy or have self induced "sickness" from the night before. they are really fun though and great workers when they actually work!
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DaveA 06:52 AM 10-06-2017
Originally Posted by Blackcat31:
I don't know the legalities of having an assistant but could you do some sort of wage incentive? Like if you work 6 months without calling in, they earn a bonus ($ or paid time off) type of thing?
Like BC said 3 is a pretty standard number for absences. I've worked at a couple centers that gave a paid day off to employees who had perfect attendance for 6 months.
Reply
small_steps 09:35 AM 10-06-2017
Originally Posted by Blackcat31:
Welcome "back" to the forum!

I think the problem is definitely a decline in work ethic.
It seems your issue is a similar issue in most work places now days.

I personally think 5 unexcused absences are too many...I would stick to the rule of 3. Three seems to be a number most people easily understand.

3 unexcused absences and I'd require a Dr.s note before returning to work.

Do you do any type of paid days off for sick or personal time?

I don't know the legalities of having an assistant but could you do some sort of wage incentive? Like if you work 6 months without calling in, they earn a bonus ($ or paid time off) type of thing?

Ugh, I couldn't imagine trying to manage an employee in today's working world. I am continually astounded at the things workers try and get away with.
I don't offer paid time off. I may add some though as an incentive. Or a bonus for perfect attendance every so often.
I just recently made my helper full time because she said she really needed full time but get every time I turn around she's asking for a day off or needing to go home early or calling in sick. It's frustrating.
I think 3 days should be plenty too honestly. But she's got 3 already for this month. Monday she had to go home early with a migraine. Yesterday she asked for today off. And she's scheduled oct 21 off already as well. I don't mind the scheduled day off when it's asked in advance. It's the last minute ones or call ins that drive me bonkers!
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Unregistered 11:07 AM 10-06-2017
Originally Posted by small_steps:
I don't offer paid time off. I may add some though as an incentive. Or a bonus for perfect attendance every so often.
I just recently made my helper full time because she said she really needed full time but get every time I turn around she's asking for a day off or needing to go home early or calling in sick. It's frustrating.
I think 3 days should be plenty too honestly. But she's got 3 already for this month. Monday she had to go home early with a migraine. Yesterday she asked for today off. And she's scheduled oct 21 off already as well. I don't mind the scheduled day off when it's asked in advance. It's the last minute ones or call ins that drive me bonkers!
I had an issue with my assistant last year. She is great in a lot of ways, but the call outs were excessive.
So, I cut down on kids, and stopped using her for most of the school year. In our case she only gets paid for actually working. I used her a few times here and there for covering appointments.
I'm back to using her two mornings a week this year and so far she's been 100% reliable. I think she needed to realize that I didn't "need" her and she had a pretty sweet set up working here (mornings only, around her kids school schedule, etc)
But 3 call outs are year for probably part time help is more than enough.
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Max 11:16 AM 10-06-2017
Maybe I'm the odd duck but I wouldn't have any policy for unexcused absences or ever require a doctors note. If there's an employee with attendance issues, could you speak with her about it and if it doesn't remedy itself, look to replace her? Then during the interview or on boarding process, explain your expectations for attendance. There's a lot of debate on doctors notes for adults. Generally speaking, most of us know when we're too sick to go in but don't need to go to the dr. Hopefully an employer-to-employee trusting relationship can be established

I think it's lack of work ethic. If it's an issue with many employees, over a period of time, and they start out really great and then decline - consider looking at yourself or the environment. NOT saying you're the problem with this example! Just speaking from experience with a toxic workplace where our manager couldn't understand why there was high turnover, poor attendance, poor performance, etc.
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Leigh 11:23 AM 10-06-2017
By unexcused absence are you talking about illness? I would think that 10 is a fair number for sick days. Many people are sick enough to meet exclusion criteria for 10 days a year.

I'd look at this on a case by case basis, personally. If a person is ill, they should not be at work. I would not ALLOW a sick employee at work. I'd hold them to the same exclusion criteria as I do the kids.

In my family's businesses, we all bent over backwards to accommodate illness, family emergencies, or even just covering for an employee who wanted to attend a concert on a night they were scheduled. Know what it got us? Loyal, faithful employees who stayed for many years. People who became experts in the business. People who customers could depend on and trust because of their longevity and knowledge.

If an employee needs a day off for sickness or personal business, *I* would accomodate it to the extent that I was able. If it is TRULY hurting your business, you may have to act, but in my experience, when you're flexible with them, they're flexible with you. Steve called in sick, so you call Jim to cover, and he comes right in because he knows that Steve has covered him before, too. I, my parents, and my siblings all worked extra hours to cover employees who needed the day off. My dad's philosophy was "happy employees, happy customers", and it's mine, too, because it works.
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Leigh 11:27 AM 10-06-2017
Just wanted to add: An us vs. them environment doesn't work for ANYONE. If you're focused on punitive measures, you're leaving out the important things like morale. Low morale in a childcare can be devastating (in any business, really). I'm not saying to let employees walk all over you, but instead to work on making them happy within reason, treating them like adults, focus less on rules (outside of state regs, of course) and more on solutions.
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Max 11:21 AM 10-06-2017
Originally Posted by Blackcat31:
Ugh, I couldn't imagine trying to manage an employee in today's working world. I am continually astounded at the things workers try and get away with.
BC I think you would die if you saw my last workplace I also think we would have gotten along.

I had a coworker who SLEPT AT HIS DESK and came in HOURS late (we were hourly, not salary) and DISAPPEAR for hours. Management knew this. People would take pics of him sleeping and include a clock so they knew how long it went on. He got away with this for YEARS and they wondered why there was lack of motivation on our team
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Tags:assistant - absences, assistants, employee problems
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