Help Logging Into New Site

[tenderhearts]

I am unable to log in to the new site, it says email and or password in incorrect has anyone had this issue or do I need to create a new one? It fills it in for me like I've been there before

Thanks

[Michael]

I have had the same issue on multiple occasions. It may have something to do with your browser and it’s cookies. I usually have to switch to a different browser. As an example, with Chrome I can’t seem to log into the new forum but when I switched to Microsoft Edge or Firefox, I have no issue logging in. Try another browser and let me know if it works for you. Otherwise, I can try and change your password and clear the forum cache.

[tenderhearts]

Originally Posted by Michael

I have had the same issue on multiple occasions. It may have something to do with your browser and it’s cookies. I usually have to switch to a different browser. As an example, with Chrome I can’t seem to log into the new forum but when I switched to Microsoft Edge or Firefox, I have no issue logging in. Try another browser and let me know if it works for you. Otherwise, I can try and change your password and clear the forum cache.

Ok thank you so much

[tenderhearts]

I cleaned cache and cookies and still isn't allowing me to log in. It's saying my password, username or email is incorrect? I really can't use a different browser but with those errors is that still possibly a browser issue?

[Michael]

Let me try a few things. I sent a password reminder. Is your email gracefullives [at] gmail.com

[tenderhearts]

No my email is [email protected] Although I can't remember which email is associated with this account.

[Michael]

I’ll change the email address and send a password reminder again.