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Daycare Center and Family Home Forum>Kidkare...Unpaid Invoices....Help
MissAnn 02:12 PM 11-05-2017
On my and every parent is paid up. On their end some have up to four invoices that are showing as unpaid. I canít do anything about it on my end as far as I know. Everything looks good on my end. Anyone else having the same problem? If no one has a solution I will go ahead and put in about the millionth ticket from me since the invention of KidKare.
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Rainbow 05:18 PM 11-05-2017
I don't know how it looks on their end, but I still have 1 invoice still marked as unpaid, but the money is in my bank account.

I wonder if they see 4 invoices on the kid kare website or have they just received 4 email invoices. I had at least 1 parent receive a new bill after already paying last weekend and I also had invoices flip flopping back and forth from paid to unpaid a few times last week, so I have no idea if it automatically sent a new invoice each time it was marked unpaid?
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MissAnn 04:29 AM 11-06-2017
Originally Posted by Rainbow:
I don't know how it looks on their end, but I still have 1 invoice still marked as unpaid, but the money is in my bank account.

I wonder if they see 4 invoices on the kid kare website or have they just received 4 email invoices. I had at least 1 parent receive a new bill after already paying last weekend and I also had invoices flip flopping back and forth from paid to unpaid a few times last week, so I have no idea if it automatically sent a new invoice each time it was marked unpaid?
Itís on the website when they look at it but fine on my side. Think Iíll put in a ticket today. Hope theyíve hired extra ticket people.
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Cat Herder 04:34 AM 11-06-2017
Mine all still show unpaid, but all payments are in my account. Plus one. Don't know who it is from. My clients are being patient for the time being.
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MissAnn 05:17 AM 11-06-2017
Originally Posted by Cat Herder:
Mine all still show unpaid, but all payments are in my account. Plus one. Don't know who it is from. My clients are being patient for the time being.
I went ahead and marked mine as paid....cash. Maybe thatís what caused my problem. Still....this has been such a problem. Iím thinking of checks or cash only.
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Cat Herder 05:21 AM 11-06-2017
Originally Posted by MissAnn:
I went ahead and marked mine as paid....cash. Maybe thatís what caused my problem. Still....this has been such a problem. Iím thinking of checks or cash only.
The "blog" (where they delete your questions) says not to enter any data. The facebook page says the same.

They will not answer a direct question. It is absurd.
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Cat Herder 01:08 PM 11-06-2017
Now everyone has been double invoiced, unpaid, for week of Oct 30. No invoices created today, for this week, so far.
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Unregistered 06:40 PM 01-29-2018
Originally Posted by MissAnn:
I went ahead and marked mine as paid....cash. Maybe thatís what caused my problem. Still....this has been such a problem. Iím thinking of checks or cash only.
How do you mark one from draft to paid? All my parents pay me by check or cash. I set up an invoice just to keep track of their payments, but it always say draft and I don't know what to do to change it to paid.
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Cat Herder 03:06 AM 01-30-2018
Originally Posted by Unregistered:
How do you mark one from draft to paid? All my parents pay me by check or cash. I set up an invoice just to keep track of their payments, but it always say draft and I don't know what to do to change it to paid.
Click the date to open the invoice, click the red dollar sign on the invoice and select "cash" or "check".
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Tags:kidkare - invoices, kidkare issues
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