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Daycare Center and Family Home Forum>Arghhh! Frustrated Beyond Belief!!! DCP Running Late
Mandy_Jane 07:52 AM 11-03-2011
Ok so I posted yesterday about a new little boy who started at my daycare and the issues I was having with him. Well, I never could get the boy to nap yesterday, and by 3:00 pm he was a royal mess, and CRABBY beyond belief. I told his mother this issue he had with not wanting his shoes out of his site and the bloody murder screaming fit he had when I tried to take them off for naptime. I asked her if he had slippers he could bring to DC and I could hide the shoes after he gets here. Or if he possibly at least had another pair of shoes without metal buckles on them that she could bring so he wouldn't ruin my leather couch. Her reply was, "Well,.........." And I said, "You don't have ANY other shoes for him?" And she said no. So I guess I'm out of luck.

Also, I am staying open later for this mom for the two days a week she is bringing her son. I would like to close at 5:45, but I told her I would work with her schedule. She was supposed to pick up between 6:15 and 6:30 pm according to her. So she shows up at 6:37 last night to get him. No I'm sorry for running late or anything! And she didn't even sign him in and out yesterday either! When I pointed it out as she was leaving, she made no effort to do so. So I said, "Well I guess you can sign him in tomorrow for both days."

So this morning she calls and says she is going in to work late and she won't be bringing him until 9:00. (Normal drop off is supposed to be around 8:00 am) So, I figure no problem. At least she let me know. Well, it's 9:50 am right now and still not here. I really can't stand dealing with families like this. So inconsiderate, and especially after I am making an exception for her like I am. I have my dcps fill out a form for contracted hours for a reason. It's so I know how my days are going to go and who is going to be here when. It just really irks me that we are on day 2 and already having these issues.

Ok, well, I feel better now. I had to get this out of my system!
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Mandy_Jane 08:18 AM 11-03-2011
Ok, well DCB showed up right after I finished the above post. I've decided to try the "take the shoes off as soon as mom leaves" method. He has been crying hysterically for 15 min straight now and all he will say is "MY SHOE, MY SHOE! MY SHOE!" I just don't know what to do with him. If I try to come near him he hits at me and says no. I just don't know if I can handle him. His mom just wanted to laugh off my concerns when I brought them up to her. Like, "Oh, that's just how he is......"
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Blackcat31 08:29 AM 11-03-2011
Wow! If I were you I would term now!

I would call mom and tell her that her child's behavior is out of control and that you will NOT tolerate being hit. I would have her pick up immediately.

There is no way I would allow a parent to be so unconcerned about my rules and policies.....how completely disrespectful!!

IIMHO, if you choose to keep him, you are only opening the door for more trouble.


(((hugs))) for having to deal with this.
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wdmmom 08:29 AM 11-03-2011
Sounds like you are better off terming. If you are already experiencing problems with the parent, they are about to get worse. And, if I had to guess...going in 1 hour late this morning is going to net you working an hour later tonight. Expect pickup around 737pm tonight!!!
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Mandy_Jane 08:42 AM 11-03-2011
Originally Posted by wdmmom:
And, if I had to guess...going in 1 hour late this morning is going to net you working an hour later tonight. Expect pickup around 737pm tonight!!!
Lord, I hope not!!! She actually said she would be here a little earlier tonight, around 6:00 pm. So we will see if that actually happens or not. So he seems to have settled down a bit now, after 25 minutes of full blown freak out. I just left him to himself as I couldn't really seem to comfort him. I don't even know if I should attempt naptime today.

It's just so upsetting that I am having so much trouble with the only two families I have enrolled right now. I just reopened my daycare after a LONG break and I hope that this isn't how all families are going to be now!
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jennajury 09:15 AM 11-03-2011
Oh that is a tough situation! I agree with above posts you probably should term now, because it'll be better for you in the long run. However if you decide not to do that, completely understandable. I have a 3 year old that was like that when he first started however not as bad. His problem was with his blanket and cup, which I let kids bring but they only get for naptime. I believe it inhibits him. Whenever he got completely out of control I would set him off to the side and tell him this is his "grumpy spot" and that is where he would sit until he was done with his tantrum. It's still a struggle with blanket and cup but I am consistent in putting them up and not letting him have them. It will take time. However I still say the better option would be not watching him anymore, especially if the parent is going to keep acting with complete disregard and disrespect towards you.
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Ariana 09:15 AM 11-03-2011
This is why I have a 6 week "integration period" where I get to choose to terminate without any notice. This behavior is not going to improve
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Zoe 09:25 AM 11-03-2011
Originally Posted by Mandy_Jane:
I just reopened my daycare after a LONG break and I hope that this isn't how all families are going to be now!
Not all families are like this! I promise you! For your sanity, please either speak up with this mother or term. I'd hate to think of you burning out because of this. Something I've learned on this forum, is that if you do a parent a favor, they don't see it as one. They see it as the norm. Don't give in on those shoes that will ruin your couch. He needs a nap. If those things can't be accomplished at your daycare, he needs to go somewhere else. Hugs to you!
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Mandy_Jane 10:39 AM 11-03-2011
Well, after the initial shoe meltdown this morning, he seems to be doing better. I think he had to get over the shock that I had taken his shoes away. If he was going to be here on a daily basis, I MAY be able to work with him. But seeing as how he is only going to be here 2 days a week, I bet I will be starting over with him each week. I haven't attempted nap time yet, but I think I will at least try again and see how that goes. Honestly though, nap time is definitely going to be a deal-breaker for me. If he can't at least lay down for 45 minutes quietly, then he can't be here. Because I NEED my break in the middle of the day!
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beachgrl 11:02 AM 11-03-2011
Originally Posted by Mandy_Jane:
Well, after the initial shoe meltdown this morning, he seems to be doing better. I think he had to get over the shock that I had taken his shoes away. If he was going to be here on a daily basis, I MAY be able to work with him. But seeing as how he is only going to be here 2 days a week, I bet I will be starting over with him each week. I haven't attempted nap time yet, but I think I will at least try again and see how that goes. Honestly though, nap time is definitely going to be a deal-breaker for me. If he can't at least lay down for 45 minutes quietly, then he can't be here. Because I NEED my break in the middle of the day!
I totally feel you on this one as I have a similar family of one of my dcb's and they have not gotten much better...maybe sligthly but only after a very uncomfortable conversation with dcd and even then both parents are on different ends of the earth it seems and have no idea what is going on. I never know what days I will have dcb until they call me that am wanting to grace me with his presence and then it could be 8:30 or it could be after 10 am before they show. dcb has a hard time with coming in and leaving out in general and has no set routine. He is not bad to deal with, but he does have to have his lovey and gosh forbid he can't find it! He does fine for me but definitely shows himself with dcm and dcd and he has thrown some good ones here before he realized I meant what I said. I just feel bad for him because he isn't in a set routine so he is somewhat harder to adjust and I have to make sure to try to do activities with him that we have already done other days so he won't miss them but I never know when he will be here. I will be so glad when I get enrollment up enough to force a specific pt/ft day schedule with this family or either tell them I can't do it anymore because it is pretty disruptive not knowing, especially when I have days off with my other family but Idk if I can leave to do things until I haven't heard from them around 10ish, ugh..

Good luck but if his behavior doesn't improve within a few days i would term and I would really think about staying later to accommodate, are you charging more for that or doing her a favor by staying open that much later...and if she is going to be even later than what she said you should be charging a late fee. I had to do that with this family and theirs became so much that I had to tell them I would give them two days to be a few min late due to other factors and the fact it was costing them so much...funny, since doing that there has only been one afternoon that the lateness was a factor. May also explain why I only have the child a couple days a week now but I am okay with that, lol.
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cheerfuldom 11:52 AM 11-03-2011
OP, your two new families are both not working out from the sounds of it. I would term both families, figure out exactly what you want, do not interview anyone that does not fit into your program and do not start out your re-entry into daycare with all this drama. I think you need to just start over.
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CheekyChick 01:50 PM 11-03-2011
I had a little girl who was like that about her shoes. They were her security blanket of sorts. It made no difference if she wore them or not, so I let her keep them on and she was happy. Do whatever you can do to make him feel comfortable and he will hopefully come around soon.
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Blackcat31 02:25 PM 11-03-2011
Originally Posted by CheekyChick:
I had a little girl who was like that about her shoes. They were her security blanket of sorts. It made no difference if she wore them or not, so I let her keep them on and she was happy. Do whatever you can do to make him feel comfortable and he will hopefully come around soon.
I would never allow a child to keep their shoes on in my house just to make them comfortable. Wearing shoes in the presence of floor players is a safety hazard and simply not doable in my home.
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daycare 02:48 PM 11-03-2011
I am the mistake queen when it comes to Daycare...

I have learned that if it starts out bad, it's only going to get worse. The child you can control and change, but you can't do anything about the parent..

If the parent is already showing this many signs of disrespect for your rules, no amount of money will make it better. No matter how many late fees you charge, how much you complain, this mom will not change for you....

Besides, to her, you are the problem, not her...

I would end it now, before things get worse. Because they will.... It's not the kid that would bug me, that I can deal with. The deal breaker here for me is the mom.....She has got to go!!
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Mandy_Jane 03:00 PM 11-03-2011
So, thought I'd give a little update to my crazy day. I finally had this dcb lay down for nap at around 3:00 because he was getting overly cranky and I KNEW he needed a nap, at least for a little while. So, the SECOND I brought him in the nap room it started. " MY SHOES!!! MY SHOES!!!" He had gone for 4 hours with no mention of the shoes (which are hidden), and then BAM! All out meltdown over the darn shoes! So I told him we DO NOT wear our shoes to bed and he could not have them. Then I didn't mention them again. He bawled and screamed for a good 20 minutes. I had to tell him SEVERAL times in a very firm voice that he had to lay down at least for a little bit for quiet time and then he could get up. He finally drifted off to sleep, whimpering till the last second. So, he ended up sleeping for about an hour and a half and just woke up a bit ago. Of course he started right where he left off as soon as he awoke. Crying hysterically for no apparent reason. I just want to pull my hair out. I'm telling his mom tonight that this is just not going to work.
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Mandy_Jane 05:36 PM 11-03-2011
So guess when mom picked up tonight? 6:50 pm!!!! 20 MINUTES LATE! And this is AFTER she told me she would be EARLY today, probably picking him up at 6:00 pm. Well, I nipped it right in the bud, and told her I just couldn't handle her son's outbursts in the daycare, and I told her how he was hitting and kicking me and that we had had a very bad day today. I told her she needed to find another daycare. All she said was, "OK. that's fine." - over and over. She didn't seem mad..... In fact she didn't seem to care at all! I should have charged her the $15.00 in late fees she owed me!

I told her I could take him next week if she needed me to, but I think I've seen the last of her. I feel VERY relieved! And my early family will only be here one more week, so I am going to MAKE SURE I stick to my normal hours from now on and not bend my rules for ANYONE. I have an interview set up for tomorrow AND Saturday, so maybe those families will work out for me.
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wdmmom 06:01 PM 11-03-2011
Yay you! Bet after you told that mom a significant amount of weight was lifted off your shoulders!

That feeling is the best!!!
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Lucy 07:02 PM 11-03-2011
Awesome!! Doesn't it feel great???? For what it's worth, when people are more than 5 minutes late, I start texting and calling. If it has ever been 15-20 min late, I have started down their list of emergency contacts.
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VanessaEO 08:43 PM 11-03-2011
I *know* its hard to find daycare clients. But I think that this is a prime example on why part time care typically doesn't work out. Its so so so so hard on the kids! They have little ability to settle into a daycare situation when they are only there 2 days a week. Just not really fair to them, the providers or their parents.
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Mandy_Jane 08:53 PM 11-03-2011
Originally Posted by wdmmom:
Yay you! Bet after you told that mom a significant amount of weight was lifted off your shoulders!

That feeling is the best!!!
Oh yeah! It did feel great - *as soon as it was over*!!! I had butterflies in my stomach so bad before she got here. And it lasted even longer than it should have since she was late! But I do feel a lot better now. I think I am going to add in to my contract that I have a two week trial period for new children to make sure they can adjust to my daycare. How many of you do something like that?
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countrymom 07:00 AM 11-04-2011
wow, good ridence!
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wdmmom 07:45 AM 11-04-2011
Originally Posted by Mandy_Jane:
Oh yeah! It did feel great - *as soon as it was over*!!! I had butterflies in my stomach so bad before she got here. And it lasted even longer than it should have since she was late! But I do feel a lot better now. I think I am going to add in to my contract that I have a two week trial period for new children to make sure they can adjust to my daycare. How many of you do something like that?
I do! I don't have it written in my contract but I also don't have parents sign a contract until after they've been here awhile. In my rules & regs, I tell them they have a 2 week introductory period to which either parent or provider may cancel services at any time for any reason. After they sign a contract, it's a 4 week written notice or wages in lieu of notice.
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Unregistered 07:49 AM 11-04-2011
Originally Posted by Mandy_Jane:
Oh yeah! It did feel great - *as soon as it was over*!!! I had butterflies in my stomach so bad before she got here. And it lasted even longer than it should have since she was late! But I do feel a lot better now. I think I am going to add in to my contract that I have a two week trial period for new children to make sure they can adjust to my daycare. How many of you do something like that?
yes yes and yes....you should have all your rules laid out in black and white. I would also add, I reserve the right to terminate care at once for any reason I see fit. I would put these two statements in two separate places in your contract.

This situation was not going to get better. Flighty parent, looking to use you. having said this, the child seemed like he would have come around, for me doing childcare before and getting back into it, I forgot about the adjustment period between the child and provider. You have to give that a chance to work. After two weeks- sometimes a little more you know if it's going to work or not. Starting new kids can make you want to pull out your hair one strand at a time. It's rare that you have a child that comes butterflying in and adjust right off. It's all new to both.

Welcome back and good luck-
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Blackcat31 07:57 AM 11-04-2011
Originally Posted by Mandy_Jane:
Oh yeah! It did feel great - *as soon as it was over*!!! I had butterflies in my stomach so bad before she got here. And it lasted even longer than it should have since she was late! But I do feel a lot better now. I think I am going to add in to my contract that I have a two week trial period for new children to make sure they can adjust to my daycare. How many of you do something like that?
I have it in my contract as well. The first two weeks are a trial period only. Either party can cancel without the two week notice.

I am pre-paid so if a parent decides to cancel during the two weeks they are already paid. I dont do refunds unless I have a bad situation and simply want the kid gone. Otherwise, I finish out the time they ahve paid for and move on from there.
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sharlan 08:22 AM 11-04-2011
The very first page of my contract is a two week trial period agreement. It is signed seperately from everything else.
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awestbrook713 08:56 AM 11-04-2011
I also include a two week trial period that parent or provider can terminate for any reason with out notice.
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Tags:bad fit, enforcing policies - consistency, provider burnout risk, terminating - trial period, trial period
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