Daycare.com Forum
Daycare Center and Family Home Forum>What to Say If Prospective Is Asking Certain Questions
trix23 11:01 AM 06-11-2019
I'm curious as to what you all do if a prospective client is asking questions like if your sub is a male or female, if you have cameras, where your kids are (during an after-hours interview), how much you charge if it's the first thing they ask, etc.
rosieteddy 11:07 AM 06-11-2019
I always just answered there questions.I never understood when other providers would get mad at the money question.I did not offer that on the phone unless specifically asked,but I would give them the range of cost.I found if it was to much money ,why waist our time.The other questions though seem annoying I would just tell them.I usually had everything printed out at interview.We would go over it and then they took home the packet.They then could call with questions or concerns.
Ac114 11:22 AM 06-11-2019
Originally Posted by trix23:
I'm curious as to what you all do if a prospective client is asking questions like if your sub is a male or female, if you have cameras, where your kids are (during an after-hours interview), how much you charge if it's the first thing they ask, etc.
I always tell them my pricing upfront when the inquire. I don’t want to waste my time if it’s out of their price range. As far as the other questions, the are annoying but I answer anyways. No they don’t need to meet my children, yes I have cameras for my viewing only, and I do not have a substitute but if it was a male (it would be my husband) then answer matter of fact and move on.I'm curious as to what you all do if a prospective client is asking questions like if your sub is a male or female, if you have cameras, where your kids are (during an after-hours interview), how much you charge if it's the first thing they ask, etc.
e.j. 12:12 PM 06-11-2019
Like the others have said, I'd be upfront and honest in answering any questions a parent might have with regard to my day care program. I was a day care parent when my son was an infant so I've been in their shoes. I understand, for the most part, why they ask the questions they do so it doesn't bother me to answer them. I'd rather know right away if there are deal breakers that would keep them from signing up with me; it saves us both time and energy.
sahm1225 12:20 PM 06-11-2019
I never understood why asking rates was a negative thing. I did An inquiry online for payroll service and my first question was what are your rates. Then the second question was, what does that rate get me. It’s not like rate was the ONLY important thing, but it’s one of the important ones.
There’s millions of online articles about what questions you should ask, so I just take it as they did their homework and answer their questions. Now, If they're asking me things like ‘what times is your husband home?’ Or ‘how often do you deposit payment checks?’ I would turn it around and ask why would they ask that question!
There’s millions of online articles about what questions you should ask, so I just take it as they did their homework and answer their questions. Now, If they're asking me things like ‘what times is your husband home?’ Or ‘how often do you deposit payment checks?’ I would turn it around and ask why would they ask that question!
Josiegirl 12:31 PM 06-11-2019
Every provider has their own personal line they don't want interviewees crossing. Only you know where that line is. If you feel questions are getting too personal, then avoid answering them. I dislike when the first question that pops out is cost but it's also one of the most important things parents are going to want to know so there's really no way to avoid that.
I had one mom ask me 'when you and your dh argue or fight, where do you do it? Do you do it in front of the kids?' I have no idea how I answered, it was years ago. But I remember thinking WTH kind of question is that?
But most questions I'd be pretty upfront and open about; after all, their LO could possibly be spending as much awake time with you as at home.
I had one mom ask me 'when you and your dh argue or fight, where do you do it? Do you do it in front of the kids?' I have no idea how I answered, it was years ago. But I remember thinking WTH kind of question is that?
But most questions I'd be pretty upfront and open about; after all, their LO could possibly be spending as much awake time with you as at home.
Unregistered 01:39 PM 06-11-2019
I looked up the online lists that parents are to ask providers. Then I typed up my answers to each and included them in my parent handbook. It gets emailed to the parents prior to meeting.
Gemma 09:47 AM 06-13-2019
Originally Posted by trix23:
I'm curious as to what you all do if a prospective client is asking questions like if your sub is a male or female, if you have cameras, where your kids are (during an after-hours interview), how much you charge if it's the first thing they ask, etc.
No matter what the question, I always answer honestly! I'm curious as to what you all do if a prospective client is asking questions like if your sub is a male or female, if you have cameras, where your kids are (during an after-hours interview), how much you charge if it's the first thing they ask, etc.
If they like my answers they enroll with me, and if they don't like my answers, I won't want them to enroll
