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  #1  
Old 01-03-2017, 08:48 AM
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MissAnn MissAnn is offline
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Default Kidkare Online Payment?

Who has used it on KidKare and have you actually seen the payment in your bank account? I'm getting a little paranoid. 2 have gone through but not the rest. I was only charged 14 cents and it's supposed to be $1.00. I just don't trust that I'm actually going to see the rest of the payments.
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Old 01-03-2017, 10:10 AM
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Even with MMK Pro things are behind because of how the holidays fell. I have not received an online payment since the 16th of December and all parents are auto-pay.

Shows some going in tomorrow, some on the 5th and some on the 9th. We shall see.
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Old 01-03-2017, 10:28 AM
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MissAnn MissAnn is offline
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Quote:
Originally Posted by Cat Herder View Post
Even with MMK Pro things are behind because of how the holidays fell. I have not received an online payment since the 16th of December and all parents are auto-pay.

Shows some going in tomorrow, some on the 5th and some on the 9th. We shall see.
I don't see where it says they are going in. MMK always showed but does KidKare? I also miss the being able to know how many hours kids are in attendance each day. I hope they bring that back.
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Old 01-03-2017, 10:34 AM
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Quote:
Originally Posted by MissAnn View Post
I don't see where it says they are going in. MMK always showed but does KidKare?
Maybe check the parent invoices? IDK, I am avoiding converting until they force my hand. I am paid until October 2017, I expect the service I paid for until then.
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Old 01-03-2017, 10:37 AM
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Originally Posted by Cat Herder View Post
Maybe check the parent invoices? IDK, I am avoiding converting until they force my hand. I am paid until October 2017, I expect the service I paid for until then.
I still have time on my subscription too but I am locked out of much of my MMK. i can't get into my waiting list! That is a problem!
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Old 01-03-2017, 11:13 AM
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MarinaVanessa MarinaVanessa is offline
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Quote:
Originally Posted by MissAnn View Post
I still have time on my subscription too but I am locked out of much of my MMK. i can't get into my waiting list! That is a problem!
I had this issue too (among others) and opened a ticket. As far as being locked out of MMK the solution that was given to me was to cancel my KidKare account and that would unlock my MMK account. So I guess you can't have both the KidKare and MMK accounts attached. I think I'm going to cancel my KidKare account just to get back into MMK and I will sign up with a different email to get the 30 day free trial. You don't get the free 30 days if you migrate yout MMK to KidKare.
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Old 01-03-2017, 11:34 AM
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I just peeked at MM facebook page in hopes of some explanation and public relations. Found nothing. Also noticed the angry customer comments.
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