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  #1  
Old 06-26-2017, 06:06 PM
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Default Help....Can't Log In

I'm. MissAnn. Suddenly I can't log in. Sometimes it says that my username is wrong and other times it says my password is wrong. I am at a loss… Or should I just start a new profile and start over?
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  #2  
Old 06-26-2017, 06:34 PM
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Blackcat31 Blackcat31 is offline
 
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Quote:
Originally Posted by Unregistered View Post
I'm. MissAnn. Suddenly I can't log in. Sometimes it says that my username is wrong and other times it says my password is wrong. I am at a loss… Or should I just start a new profile and start over?
Your user name is (case sensitive) MissAnn

I also sent a password reminder/reset email

Let me know if you are able to log in successfully
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Old 06-26-2017, 07:00 PM
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Originally Posted by Blackcat31 View Post
Your user name is (case sensitive) MissAnn

I also sent a password reminder/reset email

Let me know if you are able to log in successfully
Thank you. I have already tried resetting the password several times. It keeps saying the address is invalid (or something like that). I tried an old email and that didn't work either. Even the random question was strange. When I answered several times...half the time it would go through like it was correct and the other half would say it was incorrect… All using the same answer, same spelling.
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  #4  
Old 06-26-2017, 07:33 PM
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Michael Michael is offline
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Write me at director@daycare.com if you are still having issues.
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  #5  
Old 06-28-2017, 06:51 PM
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MissAnn MissAnn is offline
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All better now....thank you!
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  #6  
Old 06-29-2017, 07:12 AM
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Blackcat31 Blackcat31 is offline
 
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Originally Posted by MissAnn View Post
All better now....thank you!
yay!
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