Default Style Register
Daycare.com Forum
Daycare Center and Family Home Forum>Filed a Complaint on Provider - Was A Misunderstanding
Unregistered 05:37 PM 06-08-2018
Hi,
FTM here and new to daycare in general. This was my child’s first week at an in home daycare. The main area is in the basement of a home. The provider always meets me at the door and doesn’t invite me down to the basement. I asked to go down and she said to text her ahead of time and that I could only go there for a few minutes. She also told me if I visited at lunch, I could not nurse my baby down in the basement but would have to stay upstairs. This bothered me and I called local child care licensing to ask if this was normal or not. They said it wasn’t and encouraged me to file a complaint. The same day, I went to pick up my child and the provider pulled me aside to apologize and explained her reasoning but said I could go downstairs at any time.

Long story short, I felt we had a misunderstanding about the whole thing and felt better after we talked. I immediately emailed the licensing people and said I made a mistake regarding the complaint. Will they be able to “cancel” it? I don’t want them pursing it especially since I feel bad for not being clearer with her and also, I don’t want her upset with me (it was anonymous but she’ll know it was from me I am sure )
I wish I had just communicated better with her rather than calling them for advice and getting persuaded into making a complaint
Sorry this was so long- this daycare thing mixed with new Mom anxiety is making trouble for me
Reply
Tags:access, breastfeeding in daycare, false allegations, interruptions, misunderstanding, mixed age group, strapped, tied, unreasonable parental expectations
Up