Culture of Daycare

[jojosmommy]

"Those who tell the stories define the culture."

Heard this quote at a training this week. Made me immediately think of enrollment and how cautious I have been lately to choose the "right" types of families due to some recent bad experiences that have changed the culture of my daycare for the worse. I am taking back my daycare Monday .

Do you find this quote to be true and if so what do you do everyday to make the culture of your daycare exactly what you want it to be? And by culture I mean dynamics, social norms, accepted/expected behaviors, etc, not the socio-econ type of culture some may think of.