Daycare.com Forum

Go Back   Daycare.com Forum > Main Category > Daycare Center and Family Home Forum

Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here.

Reply
 
Thread Tools Display Modes
  #1  
Old 03-28-2011, 09:04 AM
Evansmom's Avatar
Evansmom Evansmom is offline
Advanced Daycare.com Member
 
Join Date: Mar 2011
Posts: 722
Default Advice Please On Two Clients

Hi all! I'm new to the forums but not new to child care. I have been working in the industry for 15 years but only decided 3 years ago to open up my own home preschool. It's been going incredibly well. I only have 3 spots but have all long term clients. But I'm having some issues that I'd like some opinions on.

First is with a family that has had their little girl in my care for 1.5 years. They are great and I love the little girl. They are having a baby and want me to take her but I only take 18 months and up. I thought about it and since I love the family I decided to make an exception. But then for a few weeks in January my neighbor needed help and I watched her infant for a few days per week. Those few weeks were a real eye opener for me in terms of showing me what I can and can't handle as a care giver. I have really struggled with admiting to myself that taking an infant full time would be too much for me but if I am honest that is the truth. Now I have to tell the parents. They have 6 more months to look for other arrangements but I still feel terrible.

Second issue is with a little girl who has been with me since I opened. Love her and love her mom. They started coming part time with the understanding that she would start coming full time in the future but no date was set. Suffice to say that 3 years later she is still coming only very part time and since I only have 3 daycare spots financially I really need for them all to be full time paying. I have talked with the mom repeatedly, tried to give her a discount for full time but still circumstances haven't allowed (she doesn't get child support from the father so he watches the little girl instead). Now we NEED the money and I have to let her know that I've got to find a full time client.

I feel terrible about both of these situations. I love teaching these children, I love spending my days with them but I just do not like the business part of this business if you know what I mean. Personally I love these clients, business wise I have to make these decisions.

Any advice on how to smooth the transitions and how to break the news to them?

Thank you all very much!
Reply With Quote
  #2  
Old 03-28-2011, 01:12 PM
Abigail's Avatar
Abigail Abigail is offline
Child Care Provider
 
Join Date: Jul 2010
Location: North Dakota
Posts: 2,413
Default

Have you been advertising for new full time enrollments of 18 months and up? Do you think the family of two will stay until the mom's maternity leave? My guess is she will either stay home with her three children or find a daycare that can take all three of them. Six months of plenty of time, you could even wait until four months down the road. Are you able to become licensed so you can take one more child if you're comfortable with four? That would help dramatically with income I'm sure.
Reply With Quote
  #3  
Old 03-28-2011, 02:13 PM
AfterSchoolMom's Avatar
AfterSchoolMom AfterSchoolMom is offline
Advanced Daycare.com Member
 
Join Date: Dec 2009
Posts: 1,938
Default

If you're really not comfortable taking the infant, don't do it - you'll just burn yourself out. Just be honest with them and tell them exactly what you told us. If DCM is a decent person then she'll understand and appreciate your giving her so much notice. Be prepared, though, that she'll probably end up finding a place that will take all of her children. I'd start advertising their spot now.

Same thing with DCM #2 - just be up front and let her know that she is either going to have to go full time or you will be finding another family to fill the spot.

I know it's hard when you form a bond with the children, but if there's one thing that I've learned here it's that you have to "grow a backbone" and stick up for your own well being, because DCP's are not going to do it for you!

Best of luck to you.
Reply With Quote
  #4  
Old 03-28-2011, 02:54 PM
Evansmom's Avatar
Evansmom Evansmom is offline
Advanced Daycare.com Member
 
Join Date: Mar 2011
Posts: 722
Default

Thank you so much for your replies!

I am very sure after the temporary care of my neighbor's infant that I would be seriously burnt out if I took on an infant. I just talked to the parent at pick up and (it was the Dad) he was so sad. I know they are having a hard time financially and can't afford a center, infant care there is so expensive. And infant care in our area in home care is almost non-existant unless you wanna drive far North or South. So I know this is going to be hard on them and it breaks my heart, they are nice people and good clients. But I wanted to give them ample time for looking for another provider. I know they will take their kids to another provider and I totally understand that. Still the whole thing makes me sad. I know the mom can't afford to stay home.

I know I'm only comfortable taking care of 4 kids and I have 4, including my son who is 3 years old. I have thought about taking on more but I know I couldn't handle it without a helper or something.
Reply With Quote
  #5  
Old 03-29-2011, 11:09 PM
Mandy Jane
Guest
 
Posts: n/a
Default

Why don't you let the part time little girl go and then take on the new infant as full time? Then all of your spots will be full, and you won't be too overworked since you will have let go of the part timer. Would that be possible for you? In this economy, I would hate to let go of a good, reliable daycare family and a solid income. You never know what kind of kooky parent you may get to take their place! That baby will grow up into a cute little toddler in no time at all.
Reply With Quote
  #6  
Old 03-30-2011, 10:26 AM
Evansmom's Avatar
Evansmom Evansmom is offline
Advanced Daycare.com Member
 
Join Date: Mar 2011
Posts: 722
Default

Quote:
Originally Posted by Mandy Jane View Post
Why don't you let the part time little girl go and then take on the new infant as full time? Then all of your spots will be full, and you won't be too overworked since you will have let go of the part timer. Would that be possible for you? In this economy, I would hate to let go of a good, reliable daycare family and a solid income. You never know what kind of kooky parent you may get to take their place! That baby will grow up into a cute little toddler in no time at all.
I know it is really hard to let good families go and I considered that for a long time. But I know that I can't take an infant. I watched my neighbor's little 11 month old for a few days a week for about 3 weeks while she was dealing with some medical stuff and at the end of those days I was frazzled and approaching burn out just in that small amount of time. I just couldn't get the baby's routine and our routine to mesh.

My program here is a preschool not just daycare and since I advertise as such the other parents (me included) expect me to be doing our curriculum for preschoolers.

It may just be me and others who do home preschools can juggle infants and teaching but I can't and those few weeks with my neighbor's baby really showed me my limitations as a care giver. If I threw the preschool curriculum out the window then that would be doable but I like teaching it and the other parents expect it.

The family is now considering having a family member watch the infant and leave the preschooler in my care. They love our program and the DCG loves coming so they don't want her to lose that. They were really sad when I told them I couldn't take the baby and so was I but it's the honest truth that I'd get burned out. Right now they have 6 months to look for infant care but if I had taken the infant knowing that I may not be able to juggle it all and then decided afterwards they'd have to find care in a month and I feel that would be a tougher situation to put them in.

The other parent of the part timer is not not talking to me so I guess she's angry. They are scheduled to come next week so this should be interesting. The DCM is really dramatic. Sigh.
Reply With Quote
Reply

Tags
advertising, infant care, temporary care, transitioning

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
New DCP With Needy Family...Advice Please! Logged out for privacy Daycare Center and Family Home Forum 27 09-14-2012 07:36 AM
Hello Ladies, Newbie Here Needs Some Advice! Dsquared Daycare Center and Family Home Forum 15 02-04-2011 12:00 PM
Took A New Job. . . Excited!!! Advice On Giving Notice To My Current Family momofboys Daycare Center and Family Home Forum 10 01-05-2011 06:43 AM
Advice Needed.....Before My Head Explodes Unregistered Daycare Center and Family Home Forum 11 09-22-2010 10:59 AM
Developmental/Behavior Issue - Need Some Advice, Please SimpleMom Daycare Center and Family Home Forum 0 11-21-2009 04:20 PM


All times are GMT -7. The time now is 06:45 AM.



Daycare.com         Find A Daycare         List Your Daycare         Toys & Products                 About Us

Daycare.com
Please read our Disclaimer before continuing.

Topics pertain mainly to the following States:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming