Indoorvoice 07:28 AM 12-17-2015
Client is also my sister in law. Some weeks her last day is Thursday, some weeks her last day is Friday and only for a half day. Pays in cash. Several weeks in a row, she forgets to take money out and then brings it by when I'm still open on Friday, but it isn't her scheduled day or time to be there. Today, her husband is picking up so he could bring the money but he doesn't pay for daycare (they keep their accounts separate) so she wants to bring it tomorrow when she's not scheduled to be here. I feel they should be workng this out between them and not inconveniencing me. This causes an extra disruption to our day and it is starting to bother me. I've been letting it slide because she's family, but it is starting to seem inconsiderate and I'm ready to stop it. She's takes everything very personally and I just can't think of a nice way to say to her that money is due on the last day, no more dropping off payment after child leaves for the day/week. Any thoughts?
daycare 07:42 AM 12-17-2015
Originally Posted by Indoorvoice:
Client is also my sister in law. Some weeks her last day is Thursday, some weeks her last day is Friday and only for a half day. Pays in cash. Several weeks in a row, she forgets to take money out and then brings it by when I'm still open on Friday, but it isn't her scheduled day or time to be there. Today, her husband is picking up so he could bring the money but he doesn't pay for daycare (they keep their accounts separate) so she wants to bring it tomorrow when she's not scheduled to be here. I feel they should be workng this out between them and not inconveniencing me. This causes an extra disruption to our day and it is starting to bother me. I've been letting it slide because she's family, but it is starting to seem inconsiderate and I'm ready to stop it. She's takes everything very personally and I just can't think of a nice way to say to her that money is due on the last day, no more dropping off payment after child leaves for the day/week. Any thoughts?
after jan 1 all payments are due on your last day of care for the week.
payments not made when due will be assessed a $50 late fee.
This still won't stop the Friday interruptions if she doesn't mind paying the late fee.
Snowmom 07:46 AM 12-17-2015
Originally Posted by Indoorvoice:
Client is also my sister in law. Some weeks her last day is Thursday, some weeks her last day is Friday and only for a half day. Pays in cash. Several weeks in a row, she forgets to take money out and then brings it by when I'm still open on Friday, but it isn't her scheduled day or time to be there. Today, her husband is picking up so he could bring the money but he doesn't pay for daycare (they keep their accounts separate) so she wants to bring it tomorrow when she's not scheduled to be here. I feel they should be workng this out between them and not inconveniencing me. This causes an extra disruption to our day and it is starting to bother me. I've been letting it slide because she's family, but it is starting to seem inconsiderate and I'm ready to stop it. She's takes everything very personally and I just can't think of a nice way to say to her that money is due on the last day, no more dropping off payment after child leaves for the day/week. Any thoughts?
I understand where you're coming from. However, with family and friends, even if you address the issue as a whole (say... a reminder to ALL families in care), she'll most likely think the rules don't apply to
HER.
You just have to rip the bandaid off really quick (and probably with a bit of pain).
Dear SIL:
Payments are due the last day of the week your child is scheduled at Indoorvoice Childcare.
Any payments made after the last scheduled day of care are considered late and will carry a late fee of XXXX. I cannot accept payments outside your scheduled hours; this disrupts our routine at Indoorvoice Childcare which is very important to maintain a smooth and healthy environment for both the kids and myself.
If it is more convenient for you, I am more than happy to take monthly or bi-weekly payments.
Thank you!
Blackcat31 08:53 AM 12-17-2015
Originally Posted by Snowmom:
I understand where you're coming from. However, with family and friends, even if you address the issue as a whole (say... a reminder to ALL families in care), she'll most likely think the rules don't apply to HER.
You just have to rip the bandaid off really quick (and probably with a bit of pain).
Dear SIL:
Payments are due the last day of the week your child is scheduled at Indoorvoice Childcare.
Any payments made after the last scheduled day of care are considered late and will carry a late fee of XXXX. I cannot accept payments outside your scheduled hours; this disrupts our routine at Indoorvoice Childcare which is very important to maintain a smooth and healthy environment for both the kids and myself.
If it is more convenient for you, I am more than happy to take monthly or bi-weekly payments.
Thank you!
I agree with this ^^
Ariana 10:03 AM 12-17-2015
Stop worrying about how she feels. How she feels is her business not yours. We can't control how others react so why bother trying. Be calm, courteous and state what is acceptable. If she wants to throw a hissy fit then that is her problem not yours!!