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Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here. |
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#1
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Last week I interviewed a nice couple who have a sweet 3-year-old girl, who I thought would fit in nicely with our group.
On Sunday, they came by to drop off the paperwork with plans to start a week from Monday. A couple of hours ago I received a text from the mom who said that her daughter was diagnosed with a peanut allergy this morning, and that she'll be emailing me later this evening a list of accommodations that will be needed for her care. This may or may not be okay; I just don't know. I already have a daughter with Type 1 diabetes who requires a restricted diet, and it can be challenging at times. I have to be tenacious about her blood sugar levels, and now I'll need to be extra vigilant about another child's diet. I'll have to wait and see what accommodations need to be made before I decide whether I can do it or not, but at this point do I even have a choice? I've already accepted her into care and now I can't turn her away, can I? And the text was worded in such a way that she was going to tell me the accommodations, not ask me, and now I feel very nervous. |
#2
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Make sure you find out what type of allergy it is. Some kids just can't eat peanuts while some can't even touch them. A lot of schools have gone to peanut free b/c peanut allergies are so common. It does feel overwhelming at first, but the diet can be managed pretty easily once you get the hang of it. Hang in there! Good luck!
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#3
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Were I in this situation, I would be honest with DCM, and tell her that I can not guarantee the safety of her child. My home is FAR from peanut free, and it's going to stay that way. I would encourage her to seek a situation that is able to keep her daughter safe. That said, there are different degrees of allergy-I am allergic to peanuts, too. I'm allergic to most everything (fish, beef, corn, strawberries, chicken, dairy, PEANUTS). I eat most of the things that I am allergic to, including peanuts-the only allergy that is dangerous for me is the strawberry one. The others can cause some discomfort, but only one is hazardous for me.
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#4
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Is it just me that finds it weird that they just diagnosed this?
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#5
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I agree... normally kids get into peanut butter & such before 3 years; heck, I have 1 year olds eating it. If there was an allergy that was that bad I think they would already know. Believe me, most my babies that have allergy issues start showing signs by 12 months ( inc chemicals/scents which is one of my issues); BTW, I also have 3 allergies that are life threatening... 2 are food that I can NEVER EAT in any form much less touch ( needless to say I do not serve them in my childcare home )
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#6
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I did have a child with a peanut allergy once and while it was a PITA at times it wasn't difficult. I was glad when he aged out though. |
#7
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#8
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I would ask for a doctor's note stating when the allergy was diagnosed (I would think this is possible) and say exactly as the previous poster stated. "Once I have a doctor's note and the necessary accommodations, I will be let you know if I am able to provide care."
I think it is is fishy that at 3, she is just being diagnosed, conveniently after being accepted into your care. That is just me being a skeptic, but I would not et her start setting the terms before she has even started attending daycare. I do not do well with the whole "this is what you will need to do". A better way would have been to let you of the allergy and the accommodation needed and asking if you will still be able to provide care, not expecting it. |
#9
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Ugh. I have a sick feeling about this one. |
#10
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Allergies can increase in severity as a child ages sometimes. My nephew wasn't diagnosed until 3rd grade.
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#11
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How did your nephew get diagnosed? Did he have a reaction and then get tested on the same day?
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#12
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I had one too. She wasn't at a life-threatening level, but it caused skin issues that required doctor/ER visits. It was a royal pain. It isn't just a matter of avoiding peanut butter either. Peanuts are in things you would never think about. Even worse are the things that don't contain peanuts but were made with equipment that may have processed peanuts. I spent a lot of time in the grocery aisle squinting at the small print on food labels.
![]() That said, it was do-able at her level. If her reactions had been worse, I probably wouldn't have taken her. In the year she was here, she never had a reaction from daycare. She had 2 ER visits from things she got at home. ![]() ![]() Are allergies covered by ADA? |
#13
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be able to serve anything with peanuts or any store-bought items that have a ''may contain'' label because the doctor said she was ''severely allergic.'' Plus she wants to make sure that the daycare kids wash their hands and their faces when they arrive in the mornings. She said she would call me tomorrow to discuss this at length. I'm not sure exactly how I am going to respond but I know I need to be very careful. |
#14
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If you don't want to take the child on, then do not blame the nut allergy, and just tell them, due to schedule changes (or whatever), you can no longer accept them. Refund any money and move on. Do not bring up the allergy. This is just my opinion having read quite a bit about nut allergies recently. They are (kind of) covered under the ADA, but just as with any disability, both the parent and provider must make reasonable accommodations. I may get a lot of heat for this, but in my home, cutting out peanuts/PB/anything containing or made around peanuts would be very hard to do ad I could not knowingly take the risk of having a child here with such a severe allergy if I cannot keep my home entirely peanut free. Just think if you have 8-10 kids arriving each day and you have to make sure their hands are peanut free, that they don't have their leftover PB & J sandwich on their shirt, ect...it would be too scary for me. I do not know your town, but many daycare centers are already nut free, so it would probably be safer for her cild to attend one of them than to make you alter your whole program and hope you don't make a mistake. Hope this helps and I am sure more experienced providers who have dealt with this can give you good advice. As long as you don't blame the nut allergy for not watching her, then the burden of proof is on them if they want to pursue legal action from what I have read. ![]() |
#15
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I was going to suggest a center too . However , one time at lunch I had a dish w peanut sauce ( out at a restaurant ) and I had to wash my hands and change my shirt before I went back into the class .I did that on my own .There is no 100 percent guarantee that the children or teachers in the centers don't have any pb on their hands when they arrive . If my child had a severe allergy that could affect their health, I would hire a nanny.
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#16
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Out of curiosity, I have a clause in my handbook that states that I am not an allergy free environment - could this come back to bite me? Should I eliminate it? It doesn't state that I won't accept children with allergies just that I am not an allergy free home and any child who has allergies will need to provide their own food as well doctor documentation stating what the allergies are, when they were diagnosed, what symptoms to watch out for and what steps need to be taken if they become exposed to an allergen.
Pardon me for not being PC - but how in the world would someone expect a provider who works out of their home to become peanut free? That seems a bit excessive to me. |
#17
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I am celiac and eat lots of nuts, nut flours, etc so could not provide a safe environment and was not going to change my diet to accommodate a child's allergy. I was very honest with family and told them that I would not be able to provide a safe environment for their little one. They were understanding. However, I think the gist of the convo was the there are rules pertaining to this so I think the above advice is best. So if you plan to discontinue the relationship, do not mention the allergy at all. The age doesn't seem suspicious as I know many families whose children were diagnosed later as being allergic, however the timing of her disclosure seems highly suspect. If you think you would go ahead, I would ask for the documentation, including the date of diagnosis, and as someone suggested, if it was earlier than her disclosure, I would term for dishonesty. Imho, this dcm doesn't sound like someone I could build a trusting relationship with at all and I would be hesitant to continue on. |
#18
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#19
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Dear mom, Because your daughter is unable to fully participate in my program due to her recently diagnosed allergy, I am releasing you from our contract. Thank you. (It's no ones fault and I'm sure had she not been diagnosed she would have flourished in your place. Just let her out of her contract.) why would this be an issue legally? It's not discrimination. It's safety. Serious question. |
#20
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For me it would be a no go if it was severe. There is no way I am taking peanut butter away from DH and DD, it has been a favorite of theirs for years. Their whole lives really. I do have a blurb in my contract "flour, eggs, milk, and peanut butter are served in the daycare home". Now I wonder if that is legal?
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#21
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Also, I too am suspicious of the "sudden" diagnosis. It sounds like the mom didn't say anything at first but choose to after the fact because she knows that allergies are protected under the ADA. |
#22
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I wouldnt take her. I would just say that you cannot offer a peanut free environment and you think it would be best for her to find a facility that offers this. At your own home, you would have to follow these guidelines even on the weekends so that there are no crumbs around the house or dropped items that her child might find and put her in mouth. This will be impossible unless your daycare setup and daycare kitchen area or completely separate. Plus there is liability you would have in accepted a child and risking a reaction under your watch.
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#23
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#24
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It's one of the first questions I ask in the phone interview, because that's something I can't accommodate nor will I assume that liability.
Years ago my kids school tried to make the parents sign a "peanut agreement" which many if not most refused. Finally they made a peanut free table in the lunch room. The parent can't expect everyone to change their environment for one child, the real world doesn't work that way, so if you find out it's more on the severe side you could suggest a nanny. |
#25
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Many schools no longer just have peanut tables but are 100% peanut free. A small percentage of people (adults and children) have food/peanut allergies and although I sympathize since it can be life threatening and very dangerous, not to mention just plain old scary when it's your child but I've seen many schools, facilities and programs change their rules to accommodate that small percentage of kids so I do think the real world works that way. Or is leaning that way... |
#26
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I agree, there are options offered everywhere now, but they couldn't dictate that the parents not pack peanut butter sandwiches, cookies that contained peanuts, etc. so the peanut free table was the best compromise.
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#27
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I barely slept last night because I am so concerned about handling this correctly. What worries me the most was the attitude of her email; it did not read as though it were a request. It was just, here's what you have to do. I know when my daughter was diagnosed with diabetes I was very panicked, so I am willing to cut her a break because I am sure she is reeling. But the timing of this is very suspicious to me. And now I dread her phone call.
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#28
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If you decide not to take her, use ANY other reason to decline just not the peanut allergy. Unless you have menus or other things stating you serve peanuts...then you could possibly use that as a reason. |
#29
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I would notify her that you have a child in your home that has Physician ordered nut products for a disability.
You will have nut products on site at all times. She will most likely question you as to what and why... tell her you can't give any info other than you must follow the Doctors order for this child. Get a note from your diabetes doc stating nut products are to used to manage your kids diabetes.
__________________
http://www.amazon.com/Daycare-Whispe...=doing+daycare Last edited by nannyde; 07-15-2015 at 09:53 AM. |
#30
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I just want to add that it really bugs me when people do not ask, but expect or demand that I do something. This is my home and it is VERY disrespectful, regardless of the situtation. That alone is a huge red flag for me. What other demands will she make in the future if she is willing to start now and she hasn't even started daycare? Last edited by mommyneedsadayoff; 07-15-2015 at 10:04 AM. Reason: added to my comment |
#31
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When she calls, tell her before you discuss it further, you need documentation from the doctor stating exactly what the allergy is, when it was diagnosed, and how it should be handled in the daycare setting. Likely it was past diagnosis, and you can refuse for dishonesty. I don't like the feel I am getting as you tell us how this is playing out.
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#32
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Time to start laying out a platter of peanut butter cookies at EVERY interview.
That will end the interview real quick like.
__________________
http://www.amazon.com/Daycare-Whispe...=doing+daycare |
#33
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#34
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I have written in my contract that my home is NOT peanut free. My kids bring their own lunch and there is no way I would restrict them all from peanut products so therefore I feel I could not provide a safe environment for their child. If they still wanted to keep their child here after that they'd be insane.
I would love to know for sure when this diagnosis came about too, I'd bet money that it didn't happen this week! |
#35
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If you are afraid of a legal issue, then by all means come up with a good one not related to the peanut allergy. |
#36
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#37
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I would simply tell her you can't accommodate her as you already have a child in care with medical needs that directly go against her daughter's needs. You don't have to tell her it's your child. Do what NannyDe said and say the child already there that needs to have access to peanuts and peanut products outweighs your obligation to accept her child. The ADA only requires you to make "reasonable accommodations" and you are unable to do that. It's in the link I posted previously. |
#38
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That is why you ask for the diagnosis and a date on it. If she withheld the information, you can then terminate the contract based on dishonesty. Just be sure the doctors note MUST list the date of diagnosis.
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#39
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#40
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She just needs to let her know she has a child already enrolled who is required to have peanut products and products produced in peanut facilities on site. There will be both on the child and in the home.
__________________
http://www.amazon.com/Daycare-Whispe...=doing+daycare |
#41
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The thing is the OP said her child is diabetic and peanut butter can help control blood sugar levels, maybe it wouldn't be lying? It depends on if this is something the OP uses for her DD.
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#42
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Well I know with my diabetes I use it sometimes. I am not sure if a doctor would write that up though?
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#43
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We're probably over thinking all of it, but best to try and not stress.. get it over with. Let us know how it goes, I'm very curious because in all the years in daycare I've never come across this scenario. (knock on wood) |
#44
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Special needs meet special needs
__________________
http://www.amazon.com/Daycare-Whispe...=doing+daycare |
#45
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of peanut butter. And I do a lot of Asian-style cooking with peanut oil. Truly, it would be a huge lifestyle change, and it definitely wouldn't be fair to DD. When she calls I'm just going to appeal to her as a reasonable human being and tell her that what she is demanding is not something that I can do and hope that she is rational about it. |
#46
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![]() The chocolate helps bring it up quickly and the peanuts help it remain stable. Peanut M&M's don't melt like Snickers bars so they are easy to grab and bring with us. He will eat a Snickers too (chocolate and peanuts too) but they melt in the summer. |
#47
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No fuss No muss She has a child with a special need. She will understand that the child who needs to have access to peanuts must have her needs met. Tell her you have had the child from birth and you can not terminate as the child is protected under the disability act
__________________
http://www.amazon.com/Daycare-Whispe...=doing+daycare |
#48
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She hasn't technically started yet. Call mom right away and tell her that you are no longer going to be able to provide care for this child. Tell her its a safety issue in that her child can not be around peanut products and as this is your home as well as business. Your family enjoys many peanut products including in the daycare area and you can not quarantee there isn't a transfer of nut product to the child and as a result you are terminating the contract for her childs health and safety. You can also not guarantee any parent doesn't bring a peanut product into the center on their hands or person at drop off or pick up. Return any payment immediately. Wish her good luck perhaps also suggest with this new information she has discovered that perhaps hiring a nanny to watch the child in the safety of her own home would be more beneficial.
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#49
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#50
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I emailed her and simply said that I cannot reasonably handle the accommodations she requires because peanuts are a necessary and integral part of a diet of a child in my care who also has special needs. I also told her that I would return her deposit by mail. I wrote it with a nice tone, and now I'm just hoping she'll accept it and not contact me. Honestly, the last 24 hours have been unbelievably nerve-wracking to me, and I don't even think I've done anything wrong.
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#51
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__________________
http://www.amazon.com/Daycare-Whispe...=doing+daycare |
#52
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"I am very disappointed and distressed about your decision and I will call you
later tonight to discuss further.'' |
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#54
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this thing will just continue. |
#55
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Not sure what she thinks there is to discuss. Don't let her bully you!
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#56
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The good news is that we just met a couple of days ago and had only one interview. I am SO thankful we didn't have peanut products out and on our person during the interview. It could have been a devastating outcome since you were unaware of your child's allergy at that time. We can all be grateful nothing happened to your precious child. I would encourage you to notify any prospective provider BEFORE the interview as peanut products are a highly used source of nutrition in nearly every daycare. With your daughter's severe allergy, she could come upon it by simply entering the home. Good luck in your search.
__________________
http://www.amazon.com/Daycare-Whispe...=doing+daycare |
#57
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#58
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#59
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#60
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I would let her call and I would tell her what nan said. I would make certain to make it clear that it's not matter of CANT it's a matter of WILL NOT.
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#61
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Does she have a legal case against me if I say this?
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#62
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You could always just say you won't be available to talk this evening, then use the rest of the letter.
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#63
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I would tell her that you unfortunately are unavailable to talk on the phone. That your decision is final and that the circumstances are such that you cannot disclose the personal information.
I would then suggest that she call your local referral agency and leave it at that. Not too much info but enough to say that it isn't open for discussion. (I think you dodged a HUGE bullet with this dcm.) |
#64
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I can't say, but in CA we have the right to refuse service if we feel that we can not meet the needs of the child or that it would jeopardize the care of the other children in any way shape or form.
She needs a nut free environment, you are not one, therefore she can not enroll. |
#65
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#66
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On a side note...this mother is already causing you stress and the child hasn't even officially started yet. Imagine the nightmare this mother would have turned into trying to bully you into any number of things in the future.
Stand up for yourself, your family and your business don't be sorry, dont be wishwashy, tell her this is how it is in your home center. Tell her that you will not be providing care. Thank her for her interest and hang up. If she insist: Tell her she is more than welcome to bring her child but you will contact your lawyer before hand at her expense and she and her husband will have to sign a waiver releasing you and your center from negligence or liability because your center is and will not be nut free. |
#67
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She does BOLD in your face. She speaka da language. I have a hard time believing her kid just got diagnosed because that is a process and she knows a helluva lot about it considering her kid just got diagnosed five minutes ago. My guess is she left the last daycare over this and every time she says the kid has this upfront she gets turned away. She's most likely gone onto some mommy Facebook groups who have gotten her schooled on how to force her way in. She was unprepared for special meets special. She needs more specifics so she can insist the other special can do it another way. Without having this info she can't force you to do it AND the mommy groups won't have any good advice. You MUST get a note from your doctor stating your child is to use nut products to manage her blood sugar. Have that on hand for the DHS visit you will be getting soon. With the child's start date so soon you seriously wouldn't even have TIME to test out other food products that may help stabilize her sugars and frankly she shouldn't have to be a guinea pig for another special needs kids special needs. There are a zillion daycares out there ... the mom needs to figure it out not you and your special needs kid.
__________________
http://www.amazon.com/Daycare-Whispe...=doing+daycare |
#68
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Well shoot. I had hoped for the best, guess I should have known better
![]() What Nannyde said sounds like the perfect way to handle this. She's just miffed because she thought she was going to bully you, and you can't be bullied. Shame on her. |
#69
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Of course I have no clue what her financial situation is but you would think, in a case like this, a mom would sacrifice a bit for a few years and stay home with her own child. That's what I'd do.
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#70
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Or get a nanny.
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#71
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One thing that hasn't been mentioned is that if the child is severly allergic to peanuts you would have to be trained or taught how to use an epi pen. Just one more inconvenience.
I had a kid with a severe nut allergy and he once came into contact with nuts while we were on a field trip. His throat started to closed and he started vomiting. I of course did not have the epi pen with us (lesson learned) but it was the scariest thing EVER! Never again! |
#72
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I would not answer any more calls or emails from her. The decision has been communicated. I would send the deposit by certified mail so you know she got it. The only response I would give her is if she asks about the deposit, I would reply with the tracking number only so she knows that you have tracking on it and can see when she got it.
Do NOT answer the phone! She will only take more of your time by crying and complaining about your decisions or worse, arguing and whatnot. There is nothing to be gained by that. The only response I would give her by email is "I understand you are upset, but the decision is final." Do not let her bait you and do not worry about her threats if it comes to that. You havent done anything wrong and she should be thankful that you are honest in letting her child go if you cannot accommodate her. |
#73
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DCM did call me last night and I am still furious and upset. She told me that it was very unprofessional of me to accept a child, then reject her when discovering her care might require ''a little bit more work.'' I asked her if she read my email, that I had a child whose diet is dependent on peanuts. That it wasn't a matter of just a little more work. She got sarcastic and said ''Right, she just has to have peanuts or something terrible will happen.''
So right there I cut her off and told her there were plenty of childcare options in our city, and good luck. But then, this: What if they all discriminate against us like you have? I told her that I am not discriminating against anyone, and I am hanging up the phone. And I did. And now I am praying I never hear from her again. |
#74
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Oh man
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#75
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__________________
http://www.amazon.com/Daycare-Whispe...=doing+daycare |
#76
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Big mistake taking her call. Less said over the phone is best. Email gives you proof.
__________________
http://www.amazon.com/Daycare-Whispe...=doing+daycare |
#77
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Dodged bullet - blessing in disguise.
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#78
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Oh boy, this mom sounds like a piece of work.
I will never understand the mind set of parents who feel the need to make another person adjust to them verses the parent finding a place they fit in to. Many many centers are completely peanut/nut free. I wonder what this moms reasoning is for trying to find (and likely change) an in home vs enrolling her child in a center where peanut/nut free rules are already in place? |
#79
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I would not be able to accommodate this child, either.
I'm sitting here right now drinking a smoothie with peanut powder in it. I think the mom knew and was trying to pull one over on you. |
#80
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I don't understand how she expected you to change your HOME to a nut-free environment. I know some schools and centers have gone nut-free, but this is your home! Sigh....entitled people!
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#81
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Home daycare is cheaper AND she will have the ability to act the way she has acted so far .. It's no big deal Do this (THIS btw is a HUGE deal)
__________________
http://www.amazon.com/Daycare-Whispe...=doing+daycare |
#82
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#83
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She can get a nanny or have a public daycare accommodate her, and personally I will bet you won't hear from her. Apparently she's been down this road a few times, lol. |
#84
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I have a quick question. When this lady filled out paperwork did she fill out a medical history? If she did and didn't mention the peanut allergy (which I would guess most of us think she knew before applying to your daycare) she lied by omission yet another thing on your side. Get that doctors note TODAY! And as others have said get all your ducks in a row. Maybe even a call to licensing letting them know what's going on. Good luck!!!
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#85
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It's a good idea to put a sign on your door saying "We heart nuts", answer the door with a reses peanut butter cup, and have a pack of nutter butters sitting on the table at EVERY interview. A good offense is a good defense. They have the right to not disclose. That needs to be dealt with. Obvs... see this thread
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http://www.amazon.com/Daycare-Whispe...=doing+daycare |
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#87
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I also wonder about this in certain situations being we are self-employed and have the ability to require certain things that other places can't...kwim? To be safe and sure, I'd check with licensing. |
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![]() ![]() ![]() "I want another butter, peanut butter, sandwich cookie" ![]() Sorry everybody....carry on.... |
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No, that is a good thing to have in there! In fact I may add it in. I had a friend who started a baby and found out on the first day that the mom neglected to mention the had had a giant puffy open-wound like birthmark covering half his torso that required multiple salve applications and that he was on 4 different kinds of medication including pain meds!
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Well if she checked there were no known allergies, that is all the evidence you need that she lied going in and it affects if you can properly care for the child.
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How many days between when she filled that out and then told you about the allergy?
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http://www.amazon.com/Daycare-Whispe...=doing+daycare |
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She interviewed on Thursday, and turned in the paperwork on Sunday. But there was no mention of any allergies during the interview. So I guess there was only a 2-day timeframe.
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I guess what i don't get is why would you want to enroll your child in an environment that would be potentially DEADLY to them.
I am vegan and without nuts I would more than likely get ill. You can't live a healthy life without protein. Man i dont get how a parent can come in and just expect you to never purchase an item with trace nuts. I have seen on many food items that are not nut related have a warning on them that say something like trace amounts of peanuts may be found in this product due to potential cross contact during manufacturing. It may not be word for word, but something like this. So basically this lady expects you to now alter your entire family and daycare families diet for her child. Not going to happen. |
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Wow, just read through this long thread!
I absolutely agree that she knew about the allergy and tried to sneak it in after you had already accepted dcg and the $. I had a parent very casually mention that her son gets seizures a few days before he was due to start. I thought it was a very sneaky thing to do- Just be upfront so you can get your child the help they need! But, she probably has found that being honest makes it harder to find daycare, so she figures she can just slide it in. I am very impressed with Nannyde's advice, and am so happy that you followed what she said. Hats off to you, Nan and BC- I would have never thought of special meets special- but it is spot on. Posts like this make this forum such a great place to learn something new. You absolutely dodged a bullet- dcm sounds terrible to deal with and is used to getting her way! |
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For her to find out on a Friday or weekend and be WILLING to trust ANYONE with her kid seems awfully suspect. I think she knows she has to tell the provider because it is life threatening but she waits until the provider says yes and THEN she mentions it in passing.
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http://www.amazon.com/Daycare-Whispe...=doing+daycare |
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I can't imagine having to maintain the peanut free 24/7. You couldn't have peanut products even on your days off in your home. I don't agree with requiring home providers to make this accommodation. I don't agree because it affects the home during non business hours. It's so labor intensive and the stakes are so high if you, your husband, your kids or daycare parents male a mistake. If ANYONE makes a mistake it's on you to manage and be held accountable. I also think it's financially a hardship. The staff hours to source food and being limited to non trace foods could get very expensive.
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http://www.amazon.com/Daycare-Whispe...=doing+daycare Last edited by nannyde; 07-16-2015 at 04:55 PM. |
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Ok so I have to add my story! When I worked in the preschool portion of a private school, I had a child who was (allegedly) allergic to peanuts. So, (I was the director of the preschool) I had to buy all the snack supplies that were not "processed in a plant that also processes peanuts" etc... And yes that was a huge PITA and was a big expense. Also I had to watch every other child's lunches, snacks, hands and faces very closely. Well, one day the girl ate someone else's cracker that was "processed in a plant... etc" that the other kid brought to school. So, I freak out and the child looks fine and I call the mom and she asks how she looks and says not to worry if she looks fine... Okay, that was a little strange, your kid is allergic to peanuts, gets exposed, but don't worry at all. The year went on, same exhausting and expensive efforts of precautions. Then one day, at the end of the year, it was the girl's birthday. The mom brought in a Von's cake. Straight outta the bakery case from our local average mass production grocery store. What! I knew she wasn't allergic. I knew it! Ridiculous she made me go through all that. Mom's a nut herself, sorry to say it.
Now, I'm not saying the child in the OP's situation isn't allergic at all- just saying, yeah, it's a big expense and PITA - and that was at a separate location. Can't imagine in my own residence! |
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