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Shell 10:37 AM 08-19-2013
Would you charge a parent for a carpet cleaning if their child pooped all over themselves, and it got all over the carpet, while learning to use the potty? I didn't charge in this instance, but used my steam cleaner, which didn't work, and paid for a professional cleaning out of pocket. Just today, this same child had a BM in underwear at rest time (does this for attention), and it also got all over the bathroom carpet. The first time dcg did this, I threw out the carpet- I was really grossed out. Today, I'm thinking of charging them for a replacement. Would you charge to replace it, or eat the cost figuring it's part of this type of business?
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EntropyControlSpecialist 10:42 AM 08-19-2013
Are they aware that this has happened before?

I would issue an invoice for a new carpet (or, if you are feeling generous issue them a warning this time) and insist that the child wear plastic pants over their underwear for AT LEAST two weeks after any accidents or go back to using pull-ups/diapers. I have 2 accidents in one week and you're back in pull-ups for 2 weeks rule (or plastic pants if their accidents aren't huge). But, if they had a poop accident once they would NOT be wearing underwear here for at least two weeks.
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butterfly 10:42 AM 08-19-2013
I personally would never charge for things like this. As a parent, I would be totally ticked to pay for this type of thing. I think this comes with the job. It's frustrating, but it is what it is.

I'm sure others will tell you to charge the parents, but I never would....
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melilley 10:44 AM 08-19-2013
If a child pooped all over my carpet more than once, I would not let them wear underwear until they can control themselves and go in the toilet. I'm not sure if I would charge them, but they definitely would not be wearing underwear in my house! I have a rule that they need to be accident free for two weeks before they can wear underwear here.
I would revise my potty training rules before all of your carpet is ruined!
Good luck!
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Square one 10:45 AM 08-19-2013
I would require the child to be in pull-ups until the time I decide they are fully potty trained. I had this happen a few years back my dcg urinated on my couch, twice. The first time I paid to have it professionally cleaned, after the second time (just a few weeks later) I threw it out. That's when I decided pull-ups only!
Remember to save all of your receipts for tax time
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mamac 10:46 AM 08-19-2013
Originally Posted by butterfly:
I personally would never charge for things like this. As a parent, I would be totally ticked to pay for this type of thing. I think this comes with the job. It's frustrating, but it is what it is.

I'm sure others will tell you to charge the parents, but I never would....
I agree with this as long as the parents are willing to follow your requests regarding proper clothing, etc during potty training.

If they continually disregard requests or your rules for PTing (not wearing a liner, no pull ups, whatever) then I would give a warning first and then charge after that.
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blandino 10:47 AM 08-19-2013
Originally Posted by butterfly:
I personally would never charge for things like this. As a parent, I would be totally ticked to pay for this type of thing. I think this comes with the job. It's frustrating, but it is what it is.

I'm sure others will tell you to charge the parents, but I never would....
To me, little stains and tears are part of the job. A BM accident that was spread all over the carpet, and it sounds like it was on purpose (done for attention), would be a whole new issue to me. I have in my contract that any deliberate damage is the financial responsibility of the parents. They could argue that it wasn't deliberate, but then again it really shouldn't have spread that far if it were just a BM accident. If they argued that it wasn't deliberate, I would say that the child isn't PT then, and just like ECS said, have the child wear plastic covers until teu go two weeks without an accident.

Maybe invoice them for a professional carpet cleaning.
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Play Care 10:56 AM 08-19-2013
Originally Posted by mamac:
I agree with this as long as the parents are willing to follow your requests regarding proper clothing, etc during potty training.

If they continually disregard requests or your rules for PTing (not wearing a liner, no pull ups, whatever) then I would give a warning first and then charge after that.


In this case the only way I would charge is if there were blatant disregard for policy. The *first* time it happened I would have put the child back in pull ups. I have a parent now who didn't want his child in pull ups, but she has way too many accidents for me to be comfortable without them. I told him that he could send her without, but I would be charging him for any clean up fees or replacement fees for ruined furniture. He sends in the pull ups
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Laurel 11:03 AM 08-19-2013
Originally Posted by melilley:
If a child pooped all over my carpet more than once, I would not let them wear underwear until they can control themselves and go in the toilet. I'm not sure if I would charge them, but they definitely would not be wearing underwear in my house! I have a rule that they need to be accident free for two weeks before they can wear underwear here.
I would revise my potty training rules before all of your carpet is ruined!
Good luck!


Laurel
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Blackcat31 11:09 AM 08-19-2013
My handbook specifically states that normal wear and tear of furniture, environment and toys are natural and expected. HOWEVER, any blatant disregard for these things will result in the parent having to pay for the replacement, cleaning and/or repair.

After the first incident, the child would have not been allowed to be in underwear until they remained accident free for two full weeks AT child care.

If he did it again, I would again go back to pull ups/diapers until accident free for 2 weeks.

The third time, I would require diapers/pull ups for 30 days.

Eww!
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Shell 11:28 AM 08-19-2013
Ugh, her parents are so difficult! They are so proud of her for potty training early (she's the youngest here, and all the other kids trained early, too), that I know they are going to put up a fight about going back to pull-ups. I have nothing in my handbook about this since everyone else potty trained without incident.

Whenever she poops during rest time, whether it's in a pull-up or underwear, they act shocked and say she never does it at home. One time they slipped up, and admitted it happens at home, so now I know it happens there too.

She just started this today after a 3 day weekend home- I bet she did it with them at home and got lots of attention for it! I can't say getting it on my carpet is on purpose, but it always happens. Today, I was getting a changing pad out, she pulled down her pants before I could stop her, and you know the rest
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Blackcat31 11:35 AM 08-19-2013
Originally Posted by mrsmichelle:
Ugh, her parents are so difficult! They are so proud of her for potty training early (she's the youngest here, and all the other kids trained early, too), that I know they are going to put up a fight about going back to pull-ups. I have nothing in my handbook about this since everyone else potty trained without incident.

Whenever she poops during rest time, whether it's in a pull-up or underwear, they act shocked and say she never does it at home. One time they slipped up, and admitted it happens at home, so now I know it happens there too.

She just started this today after a 3 day weekend home- I bet she did it with them at home and got lots of attention for it! I can't say getting it on my carpet is on purpose, but it always happens. Today, I was getting a changing pad out, she pulled down her pants before I could stop her, and you know the rest
It really doesn't matter what she CAN do at home. ONLY what she CAN do at daycare and obviously at daycare she isn't fully trained.

Kids can do lots of things in one place and not the other....

If they throw a fit, I would consider giving them the option then of pull ups until she ahs been accident free for a FULL 2 weeks at your house OR they can pay for PROFESSIONAL carpet cleaning EACH time she poops. After the 3rd time though, I'd tell them you are having the carpet replaced at their expense.

Let them choose which option they want to go with.
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Margarete 01:01 PM 08-19-2013
I don't think it would be legal to charge for new 'replacement' value. Only current value based on the carpet's age, and years of life left. That's the way it is for rental's and I would assume the same applies here.
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Familycare71 01:02 PM 08-19-2013
Originally Posted by Blackcat31:
It really doesn't matter what she CAN do at home. ONLY what she CAN do at daycare and obviously at daycare she isn't fully trained.

Kids can do lots of things in one place and not the other....

If they throw a fit, I would consider giving them the option then of pull ups until she ahs been accident free for a FULL 2 weeks at your house OR they can pay for PROFESSIONAL carpet cleaning EACH time she poops. After the 3rd time though, I'd tell them you are having the carpet replaced at their expense.

Let them choose which option they want to go with.

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Cradle2crayons 01:40 PM 08-19-2013
OP, sounds like its time to revise their potty training rules.

Here, they have to be accident free for two weeks before going into undies. And then , after the first accident, if it was not really an accident, they go back into pull ups.

However, if you don't have that policy, I'm not sure You can charge a parent for poop or urine clean up.
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Crystal 02:48 PM 08-19-2013
I would NOT charge for it. I would put her back in diapers, NOT PULL UPS, diapers, protest or not.

How old is she? You say she does it on purpose for attention, but unless she is a much older than normal potty trainee, I would think it was NOT on purpose. This is one of my pet peeves. The vast majority of children are NOT going to intentionally potty themselves for attention. They may not be developmentally ready for potty training, but to say she does it for attention is a leap, IMO. Laying down and having an accident at naptime is probably the most "comfortable" time for her, which is why she does it at that time. It sounds to me that she is in a diaper or pull up at that time, so it shouldn't really be an issue then. Just change her as you would any other child in a diaper and leave it at that.

As the parent, if I were presented with a bill, I would be asking where you were that she had the opportunity to get it all over the rug. I am not sure if you mean she smeared it on the rug, rolled around in it or what, so I am assuming that she made a mess out of it in some fashion, which would indicate that she was not being adequately supervise to prevent it. Now, if she was simply playing and it leaked out of her pants, and she did not play in it, that would be different, but I still would not expect, as a parent, to be billed for a new rug.

As the provider, I understand your frustration and I would insist on Diapers until fully trained at home. No ifs, ands or buts. When she is trained then she can wear underwear at daycare. It sounds as they are pressuring her to train early and she will NOT be successful when she is being pushed, so let them deal with it at home and leave you out of it.
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Unregistered 04:18 PM 08-19-2013
Originally Posted by mrsmichelle:
Would you charge a parent for a carpet cleaning if their child pooped all over themselves, and it got all over the carpet, while learning to use the potty? I didn't charge in this instance, but used my steam cleaner, which didn't work, and paid for a professional cleaning out of pocket. Just today, this same child had a BM in underwear at rest time (does this for attention), and it also got all over the bathroom carpet. The first time dcg did this, I threw out the carpet- I was really grossed out. Today, I'm thinking of charging them for a replacement. Would you charge to replace it, or eat the cost figuring it's part of this type of business?
If they are over age 3 and did it on purpose I would! I had a little brat of a child that did that to me. If you think I was nice to him afterward, I wasn't nor was I very nice to mom and dad who babied him. He got it EVERYWHERE! I don't think that POOP all over the place is "part of the business" normal wear and tear type stuff, but a kid trying to get attention by manipulating you with his BM's is NOT normal business. I didn't go in the bathroom after my children after age 3 unless they needed help which they had to ask for. I will check after a couple minutes, but believe me kids can be FAST!
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Shell 04:25 PM 08-19-2013
I had a chat with dcm at pick up, and mentioned to her that dcg does so well during the day with asking/using the potty, that this seems to be a nap time issue. Dcm said that they sometimes use diapers at rest time at home-which was news to me, since she told me she is fully underwear trained at home, and that she even gets up in the middle of the night to go poop! So, they are absolutely contributing to dcg's potty training confusion. So, I decided she is going in a diaper at rest time for now, and dcm complied.
Hopefully, adopting the accident free for two week policy will prevent any future poop/carpet incidences
Thank you all for your wisdom and suggestions!
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NeedaVaca 05:18 PM 08-19-2013
How is wearing a diaper during rest time or while sleeping potty training confusion? Many kids are deep sleepers and don't wake up to use the restroom. This can last even up to age 5-6 for some kids.
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nannyde 06:28 PM 08-19-2013
Originally Posted by mrsmichelle:
I had a chat with dcm at pick up, and mentioned to her that dcg does so well during the day with asking/using the potty, that this seems to be a nap time issue. Dcm said that they sometimes use diapers at rest time at home-which was news to me, since she told me she is fully underwear trained at home, and that she even gets up in the middle of the night to go poop! So, they are absolutely contributing to dcg's potty training confusion. So, I decided she is going in a diaper at rest time for now, and dcm complied.
Hopefully, adopting the accident free for two week policy will prevent any future poop/carpet incidences
Thank you all for your wisdom and suggestions!
They are lying to you. They have been lying to you from the go. They have one problem and that is keeping the lies straight. They don't have a problem with her destroying your property. They don't have a problem with her taking a disproportionate amount of your time for cleaning and talking with them. They want to proclaim their child is potty trained and they don't want to spend their money on diapers.

Set up your own rules on diapers and don't base them on parents words. You have seen how expensive that is so don't allow it again.
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Shell 07:02 PM 08-19-2013
Originally Posted by nannyde:
They are lying to you. They have been lying to you from the go. They have one problem and that is keeping the lies straight. They don't have a problem with her destroying your property. They don't have a problem with her taking a disproportionate amount of your time for cleaning and talking with them. They want to proclaim their child is potty trained and they don't want to spend their money on diapers.

Set up your own rules on diapers and don't base them on parents words. You have seen how expensive that is so don't allow it again.
I think you nailed it! This is exactly how I was feeling about it all.
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Shell 07:04 PM 08-19-2013
Originally Posted by NeedaVaca:
How is wearing a diaper during rest time or while sleeping potty training confusion? Many kids are deep sleepers and don't wake up to use the restroom. This can last even up to age 5-6 for some kids.
Agreed. I think she is confused about when she should wear a diaper since sometimes she gets one at nap at home, and sometimes she doesn't.
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Lucy 09:09 PM 08-19-2013
Originally Posted by mrsmichelle:
Would you charge a parent for a carpet cleaning if their child pooped all over themselves, and it got all over the carpet, while learning to use the potty?
No...
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Play Care 03:53 AM 08-20-2013
Originally Posted by Crystal:
I would NOT charge for it. I would put her back in diapers, NOT PULL UPS, diapers, protest or not.

How old is she? You say she does it on purpose for attention, but unless she is a much older than normal potty trainee, I would think it was NOT on purpose. This is one of my pet peeves. The vast majority of children are NOT going to intentionally potty themselves for attention. They may not be developmentally ready for potty training, but to say she does it for attention is a leap, IMO. Laying down and having an accident at naptime is probably the most "comfortable" time for her, which is why she does it at that time. It sounds to me that she is in a diaper or pull up at that time, so it shouldn't really be an issue then. Just change her as you would any other child in a diaper and leave it at that.

As the parent, if I were presented with a bill, I would be asking where you were that she had the opportunity to get it all over the rug. I am not sure if you mean she smeared it on the rug, rolled around in it or what, so I am assuming that she made a mess out of it in some fashion, which would indicate that she was not being adequately supervise to prevent it. Now, if she was simply playing and it leaked out of her pants, and she did not play in it, that would be different, but I still would not expect, as a parent, to be billed for a new rug.

As the provider, I understand your frustration and I would insist on Diapers until fully trained at home. No ifs, ands or buts. When she is trained then she can wear underwear at daycare. It sounds as they are pressuring her to train early and she will NOT be successful when she is being pushed, so let them deal with it at home and leave you out of it.


This was my first thought when I read the OP. I do know there are situations in which I WOULD require payment for ruined carpet/furniture due to accidents, but in the case of parents willfully disobeying my rules regarding protective pants in the first few phases of potty training (ie: sending newly trained kids in undies without telling me in hopes I'll be pleasantly surprised when their child uses the bathroom on their own. Usually I'm surprised but not in a pleasant way. Sigh.) It does sound that the parents are telling the provider one thing and doing another (telling the provider that the child is completely in underwear when in truth they are diapering her for sleeping) and that is something that should be addressed.
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