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Daycare Center and Family Home Forum>Possible Daycare Mother Doing A "Tantrum"
Unregistered 07:10 PM 02-20-2014
Hello,
First I have to say I am so happy to find this forum as a new daycare owner it has been so helpful.
So a family come into the daycare for a visit and were very nice,over the phone the mother was very demanding and act as if I was her worker, she wanted to hear YES to everything she wanted. So from that moment I didn't want to accept this family not wanting more drama in the future
But then she had a big "tantrum" with cries and screams over how I couldn't take away the opportunity for her daughter to attend my daycare...and beg me to take her.... I k
How do you deal with parent who are upset at you...?
And how can I gentle say that no I do not want them to enroll their child in my care...?
I really don't want to upset her more as is a small community here and I don't want a bad reputation...
Thank you!
First I have to say I am so happy to find this forum as a new daycare owner it has been so helpful.
So a family come into the daycare for a visit and were very nice,over the phone the mother was very demanding and act as if I was her worker, she wanted to hear YES to everything she wanted. So from that moment I didn't want to accept this family not wanting more drama in the future
But then she had a big "tantrum" with cries and screams over how I couldn't take away the opportunity for her daughter to attend my daycare...and beg me to take her.... I k
How do you deal with parent who are upset at you...?
And how can I gentle say that no I do not want them to enroll their child in my care...?
I really don't want to upset her more as is a small community here and I don't want a bad reputation...
Thank you!
Unregistered 07:12 PM 02-20-2014
Originally Posted by Unregistered:
Hello,
First I have to say I am so happy to find this forum as a new daycare owner it has been so helpful.
So a family come into the daycare for a visit and were very nice,over the phone the mother was very demanding and act as if I was her worker, she wanted to hear YES to everything she wanted. So from that moment I didn't want to accept this family not wanting more drama in the future
But then she had a big "tantrum" with cries and screams over how I couldn't take away the opportunity for her daughter to attend my daycare...and beg me to take her.... I k
How do you deal with parent who are upset at you...?
And how can I gentle say that no I do not want them to enroll their child in my care...?
I really don't want to upset her more as is a small community here and I don't want a bad reputation...
Thank you!
She call back a day later after the visit*Hello,
First I have to say I am so happy to find this forum as a new daycare owner it has been so helpful.
So a family come into the daycare for a visit and were very nice,over the phone the mother was very demanding and act as if I was her worker, she wanted to hear YES to everything she wanted. So from that moment I didn't want to accept this family not wanting more drama in the future
But then she had a big "tantrum" with cries and screams over how I couldn't take away the opportunity for her daughter to attend my daycare...and beg me to take her.... I k
How do you deal with parent who are upset at you...?
And how can I gentle say that no I do not want them to enroll their child in my care...?
I really don't want to upset her more as is a small community here and I don't want a bad reputation...
Thank you!
daycarediva 07:30 PM 02-20-2014
I always end interviews with "I will let you know after I have finished conducting interviews."
Then I send them an email saying it was very nice to meet them but the space has been filled. I ask if they would like on my waiting list.
Then I send them an email saying it was very nice to meet them but the space has been filled. I ask if they would like on my waiting list.
Heidi 07:33 PM 02-20-2014
Originally Posted by daycarediva:
I always end interviews with "I will let you know after I have finished conducting interviews."
Then I send them an email saying it was very nice to meet them but the space has been filled. I ask if they would like on my waiting list.
I always end interviews with "I will let you know after I have finished conducting interviews."
Then I send them an email saying it was very nice to meet them but the space has been filled. I ask if they would like on my waiting list.
You get to choose who you do business with. Don't let her bully you, and don't feel guilty.
Brustkt 09:21 PM 02-20-2014
I once told a woman that I didn't feel we started out on the right foot and that I didn't see that changing. Not all providers/parents are perfect for one another. Good luck with your search!
sugar buzz 05:05 AM 02-21-2014
Take it from someone who has devoted YEARS to high-maintenance DCP because I have been easily manipulated by the same scenario: RUN!!!!!!!!!!!!!!
Laurel 05:45 AM 02-21-2014
I don't think you have to be worried about your reputation. I'm sure that others in the community know already that she is a bully. Plus you have your current happy parents who say good things. Just be professional and carry on but whatever you tell her, don't take her.
EntropyControlSpecialist 05:53 AM 02-21-2014
Originally Posted by Laurel:
I don't think you have to be worried about your reputation. I'm sure that others in the community know already that she is a bully. Plus you have your current happy parents who say good things. Just be professional and carry on but whatever you tell her, don't take her.
Exactly.I don't think you have to be worried about your reputation. I'm sure that others in the community know already that she is a bully. Plus you have your current happy parents who say good things. Just be professional and carry on but whatever you tell her, don't take her.
I have one past client that badmouths me whenever she gets the chance. I have several of her "friends" who have started here this year, so obviously her badmouthing didn't influence them because they know who she is and what she is about.
I also live in a VERY small community that is slightly isolated so I understand the concern.
Meeko 02:08 PM 02-21-2014
I always tell parents I am interviewing a number of families and will let them know which child I decide to take. Wording it that way let's the parents know they are NOT employing me. And it gives me the perfect out if I don't think they will be a good fit.
I send a very polite email telling them I enjoyed meeting etc, but that the current place has been filled.
I want parents to understand that they are applying for a place in my daycare. Not interviewing me for a job.
I send a very polite email telling them I enjoyed meeting etc, but that the current place has been filled.
I want parents to understand that they are applying for a place in my daycare. Not interviewing me for a job.
TwinKristi 02:11 PM 02-21-2014
Let her have the tantrum... Position has been filled!!!
Second Home 02:26 PM 02-21-2014
I had one interview for an under 2 spot ( which we all know can go very fast ) , I told the family to let me know if they were interested in the spot soon because I had another interview the next day . Mom seemed very nice but was concerned about my dogs , which is understandable .
I did not hear back from them until 2 weeks later to tell me they were taking the spot . I told them sorry it is already filled . She then began to yell and scream at me for not saving the spot for her .
I did not hear back from them until 2 weeks later to tell me they were taking the spot . I told them sorry it is already filled . She then began to yell and scream at me for not saving the spot for her .
Maria2013 08:38 AM 02-22-2014
Originally Posted by Brustkt:
I once told a woman that I didn't feel we started out on the right foot and that I didn't see that changing. Not all providers/parents are perfect for one another. Good luck with your search!
I once told a woman that I didn't feel we started out on the right foot and that I didn't see that changing. Not all providers/parents are perfect for one another. Good luck with your search!