Daycare.com Forum Force of Nature Disinfectant

Go Back   Daycare.com Forum > Main Category > Daycare Center and Family Home Forum

Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here.

Reply
 
Thread Tools Display Modes
  #1  
Old 10-19-2020, 11:46 AM
Unregistered
Guest
 
Posts: n/a
Question Fees

How do you handle parents who owe? I had a parent pick up 37 minutes late and have reminded them they need to pay the late fee for four days now. They also owe copay for last week.

They want a copy of the contract they signed. Tried to say they knew nothing about late pick up fees.

How do you handle these types of situations??
Reply With Quote
  #2  
Old 10-19-2020, 11:51 AM
Sunshine69's Avatar
Sunshine69 Sunshine69 is offline
New Daycare.com Member
 
Join Date: Jan 2020
Posts: 125
Default

Iíd give them a copy of the contract they signed with the areas they question highlighted together with a bill for amount due and a notice that they need to make payment when they drop off the child tomorrow or the child will not be accepted into care.

You mentioned co-pay. Are they subsidized?
Reply With Quote
  #3  
Old 10-19-2020, 11:57 AM
Michael's Avatar
Michael Michael is online now
Admin & Owner-Daycare.com
 
Join Date: Aug 2007
Location: Moorpark CA, Ocean Ridge, FL
Posts: 7,626
Default

Here are more threads on payment owed: https://www.daycare.com/forum/tags.p...=payment+-+due
Reply With Quote
  #4  
Old 10-19-2020, 12:01 PM
Littlepeopleprovider's Avatar
Littlepeopleprovider Littlepeopleprovider is offline
Daycare.com Member
 
Join Date: Aug 2020
Location: New York
Posts: 42
Default

Quote:
Originally Posted by Sunshine69 View Post
Iíd give them a copy of the contract they signed with the areas they question highlighted together with a bill for amount due and a notice that they need to make payment when they drop off the child tomorrow or the child will not be accepted into care.
Exactly this!
Reply With Quote
  #5  
Old 10-19-2020, 12:01 PM
Cat Herder's Avatar
Cat Herder Cat Herder is offline
Advanced Daycare.com Member
 
Join Date: Dec 2010
Posts: 13,068
Default

I send them home at the door. No attendance until paid in full in advance of drop-off.

I can print a photocopy of their signed contract in about 4 minutes. I can email the scanned signed copy in less than 1.
__________________
- Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.
Reply With Quote
  #6  
Old 10-19-2020, 12:16 PM
Unregistered
Guest
 
Posts: n/a
Default

Yes they are subsidized clients. My state wonít kick them off assistance or do anything about them not paying copays. Itís one of the down falls of taking state pay.
Reply With Quote
  #7  
Old 10-19-2020, 12:30 PM
Cat Herder's Avatar
Cat Herder Cat Herder is offline
Advanced Daycare.com Member
 
Join Date: Dec 2010
Posts: 13,068
Default

Are you not allowed to refuse attendance until paid?
__________________
- Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.
Reply With Quote
  #8  
Old 10-19-2020, 07:25 PM
Former Teacher's Avatar
Former Teacher Former Teacher is offline
Advanced Daycare.com Member
 
Join Date: Apr 2009
Location: USA
Posts: 1,260
Default

Quote:
Originally Posted by Unregistered View Post
Yes they are subsidized clients. My state wonít kick them off assistance or do anything about them not paying copays. Itís one of the down falls of taking state pay.
Quote:
Originally Posted by Cat Herder View Post
Are you not allowed to refuse attendance until paid?
Yep...at my former center way back then...we weren't allowed to charge ANY type of an extra fee. Whether it's a late payment fee, late pick up fee, early drop off fee (we didn't have that lol).

Thankfully all the clients over the years never knew this and they were still charged accordingly and they paid it.

This is what happens when people don't read
Reply With Quote
  #9  
Old 10-22-2020, 01:12 PM
Sunshine69's Avatar
Sunshine69 Sunshine69 is offline
New Daycare.com Member
 
Join Date: Jan 2020
Posts: 125
Default

I have very little patience for subsidized parents paying their portion late.

Providing subsidized care requires so much more of my time than my direct pay clients. Thereís hours of extra administrative and accounting time that goes into filling out their required paperwork. My other clients would be charged over $500/month in late fees if they paid me on the same schedule.

Less and less providers are accepting subsidized children into care.

I added a clause into my contract that I will charge late fees for late parent shares.

Iím tired of my family going without while I wait for these people to pay for services Iíve already provided.
Reply With Quote
  #10  
Old 10-22-2020, 01:23 PM
Cat Herder's Avatar
Cat Herder Cat Herder is offline
Advanced Daycare.com Member
 
Join Date: Dec 2010
Posts: 13,068
Default

Quote:
Originally Posted by Sunshine69 View Post
Less and less providers are accepting subsidized children into care.
For me it was because the subsidized parents were the most demanding, least responsible and rudest clients I have had.

Add in the low reimbursement rates and the fact that I was shorted for well over three months of pay with no recourse, "no longer in the budget".

Who in their right mind would sign up for that again???

That said, back when my state allowed me two additional children (slots) for no pay (free) of my own choosing (I had no children of my own in care) it was a blessing. I was able to speak with local DFACS caseworkers and have families in need referred directly to me. Those were some of the best clients I have ever had. I lost no pay and provided a much needed service that way.
__________________
- Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

Last edited by Cat Herder; 10-22-2020 at 01:25 PM.
Reply With Quote
  #11  
Old 10-22-2020, 04:59 PM
Former Teacher's Avatar
Former Teacher Former Teacher is offline
Advanced Daycare.com Member
 
Join Date: Apr 2009
Location: USA
Posts: 1,260
Default

Quote:
Originally Posted by Cat Herder View Post
For me it was because the subsidized parents were the most demanding, least responsible and rudest clients I have had.

EXACTLY THIS!!!

I remember once this mother's co-pay for the month was $5. Yes.....5 freaking dollars!

She came in to pick up her son after a 12 hour day of "job searching" The Director mentioned that her co pay was due. The mother very nonchalantly said she would pay later since she didn't have it. The Director said "you don't have $5?!?!" She laughed it off and said no.

The Director was furious. She said that if it wasn't paid by drop off in the morning, she would not be allowed to drop off and it would be a $25 late fee. PLUS she would let the caseworker know.

She found $5 in her car
Reply With Quote
  #12  
Old 10-23-2020, 10:31 AM
Kajada's Avatar
Kajada Kajada is online now
Daycare.com Member
 
Join Date: Feb 2017
Location: Canada
Posts: 64
Default

Slightly off topic, but what's with all these parents asking to see their contracts? Do they not have it? I've never not had a copy of a contract/agreement I've signed - for a job, preschool, camps, whatever. My daycare parents get a copy that we've both signed (I keep the original) and I also email a scan of the signed original.

For late fees, yeah, you can forget once and then I either keep adding fees (original late fee + daily non-payment fees) until I'm over it and refuse service until the bill is paid. Or I refuse service right away, depending on the family.
Reply With Quote
  #13  
Old 10-25-2020, 07:42 AM
Sunshine69's Avatar
Sunshine69 Sunshine69 is offline
New Daycare.com Member
 
Join Date: Jan 2020
Posts: 125
Default

Quote:
Originally Posted by Cat Herder View Post
For me it was because the subsidized parents were the most demanding, least responsible and rudest clients I have had.

Add in the low reimbursement rates and the fact that I was shorted for well over three months of pay with no recourse, "no longer in the budget".

Who in their right mind would sign up for that again???
I agree.

The one subsidized family I have now was actually my second family to enroll when I first opened. I kept them because I like the family. Mom also had prior childcare experience running a center for the county so she understands the regulations I have to deal with. One child was a handful and mom made no bones about it and expected no special treatment. Now, the child is in Kindergarten and has made such improvement, itís the best part of daycare for me, seeing the progress made.

Iíve interviewed other families that are exactly the way you describe. Couldnít show up to the interview on time, let the kids behave like rabid animals during the interview, lost their paperwork, etc. By the time I had to make a decision whether or not to enroll I knew it wouldnít work.

Iíve even interviewed some and given them all the enrollment paperwork only to be told, just in time, ďOh, by the way, weíre subsidized. You accept that, right?Ē NO! Not because they were subsidized, but because they werenít up front about it.

The one family I have is the last I will accept on subsidy. Currently Iím still waiting for payment for three kids for care for the month of September. If I made the kids wait that long to feed them breakfast and lunch, I would be neglecting them. Somehow itís acceptable for the government to deprive me of my ability to provide the same for my own kids by taking so long to pay.
Reply With Quote
Reply

Tags
payment - due, payment owed, subsidy issues

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Additional Fees? CityGarden Daycare Center and Family Home Forum 3 05-07-2016 06:01 PM
Mini rant & What are your hours, prices, late fees, do parents pay you for holidays? ImFromTheStars Daycare Center and Family Home Forum 12 08-21-2014 12:18 PM
Collections + Late Fees? kelsey's kids Daycare Center and Family Home Forum 4 11-14-2013 11:26 AM
Why Bother Arguing About Fees That You Owe? giggles003 Daycare Center and Family Home Forum 2 05-01-2013 08:24 PM
How Much Are Your Late Pay Fees? rmc20021 Daycare Center and Family Home Forum 11 04-02-2013 09:12 AM


All times are GMT -7. The time now is 10:37 AM.



Daycare.com         Find A Daycare         List Your Daycare         Toys & Products                 About Us

Daycare.com
Please read our Disclaimer before continuing.

Topics pertain mainly to the following States:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming