In order to deal with the problems we are having calling the unemployment office, they announced a new voluntary system based on area code.

https://dfw.cbslocal.com/2020/04/03/...ls-area-codes/

area code beginning with:
9 calls on Mon-Wed-Fri from 8-12
3,4,5,6 calls on Mon-Wed-Fri from 1-5
7,8 calls on Tues-Thurs-Sat from 8-12
2 calls on Tues-Thurs-Sat from 1-5

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