Daycare.com Forum

Go Back   Daycare.com Forum > Main Category > Daycare Center and Family Home Forum

Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here.

Reply
 
Thread Tools Display Modes
  #1  
Old 07-08-2017, 06:44 PM
nothingwithoutjoy's Avatar
nothingwithoutjoy nothingwithoutjoy is offline
Daycare.com Member
 
Join Date: May 2012
Location: New England
Posts: 1,027
Default Help With Wording Policy--End Of Care Around Vacations

I am re-thinking (again) my policy regarding parents giving notice. Parents are expected to give me (at least) 2 weeks' notice if their child is leaving. They are also expected to pay for my 3 weeks of vacation. I have a perpetual problem that I've tried to solve several ways. The current way is too complicated, so I'm trying to clarify and redo.

The problem is this--
I really like to take 1 week vacation at the end of August, as a mental reset from one "school year" to the next. I start back up the day after Labor Day, when most kids are starting school. Inevitably, I'll have a parent (or several), three weeks before that vacation, give me two weeks' notice--essentially getting out of paying for the vacation I've been earning all year. That means I end up taking an unpaid vacation, when I was clear all along they'd be paying for three weeks.

I currently have a convoluted system of pre-payment to solve that problem, but it's a pain to explain and enforce.

I'd like the new system to be pay the same every week regardless of vacations. And no--you don't get to withdraw right before vacation and get out of paying for it.

But I can't think of a clear and polite way of wording that. Suggestions?

Thank you!
Reply With Quote
  #2  
Old 07-08-2017, 06:54 PM
Ariana's Avatar
Ariana Ariana is offline
Advanced Daycare.com Member
 
Join Date: Jun 2011
Posts: 6,440
Default

Maybe have a clause that if two week notice is filed right before vacation the vacation payment is still due.

"In order to terminate the contract a two week notice is required. If termination falls near the caregivers allotted vacation period payment for the vacation period is still due"

Something to that effect.
Reply With Quote
  #3  
Old 07-09-2017, 07:35 AM
Blackcat31's Avatar
Blackcat31 Blackcat31 is offline
 
Join Date: Oct 2010
Posts: 16,402
Default

My withdrawal procedures simply state that notices cannot include providers vacation.

So if parents give notice right before my vacation time the notice period consists of two weeks AFTER my vacation or in some cases a week before and a week after.

Hopefully that makes sense..
Reply With Quote
  #4  
Old 07-09-2017, 07:37 AM
Cat Herder's Avatar
Cat Herder Cat Herder is offline
Advanced Daycare.com Member
 
Join Date: Dec 2010
Posts: 9,534
Default

"Parents are expected to give a minimum of 2 weeks written notice (14 business days) of termination of contract."

The simpler it is worded the easier to enforce.
__________________
- Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.
Reply With Quote
  #5  
Old 07-09-2017, 06:13 PM
nothingwithoutjoy's Avatar
nothingwithoutjoy nothingwithoutjoy is offline
Daycare.com Member
 
Join Date: May 2012
Location: New England
Posts: 1,027
Default

Quote:
Originally Posted by Cat Herder View Post
"Parents are expected to give a minimum of 2 weeks written notice (14 business days) of termination of contract."

The simpler it is worded the easier to enforce.
Yes--I agree about simpler is better. My policy is worded something like your example. Unfortunately, it doesn't stop them from giving notice 2 weeks before my vacation, and therefore not paying for the vacation I've been working all year to earn. Saying no to that is something I can't figure out how to word simply. :-(
Reply With Quote
  #6  
Old 07-09-2017, 06:15 PM
nothingwithoutjoy's Avatar
nothingwithoutjoy nothingwithoutjoy is offline
Daycare.com Member
 
Join Date: May 2012
Location: New England
Posts: 1,027
Default

Quote:
Originally Posted by Blackcat31 View Post
My withdrawal procedures simply state that notices cannot include providers vacation.

So if parents give notice right before my vacation time the notice period consists of two weeks AFTER my vacation or in some cases a week before and a week after.

Hopefully that makes sense..
That does make sense. How do you define "right before?" What if they leave a day or a few days' buffer to get around it?
Reply With Quote
  #7  
Old 07-09-2017, 06:16 PM
nothingwithoutjoy's Avatar
nothingwithoutjoy nothingwithoutjoy is offline
Daycare.com Member
 
Join Date: May 2012
Location: New England
Posts: 1,027
Default

Quote:
Originally Posted by Ariana View Post
Maybe have a clause that if two week notice is filed right before vacation the vacation payment is still due.

"In order to terminate the contract a two week notice is required. If termination falls near the caregivers allotted vacation period payment for the vacation period is still due"

Something to that effect.
Thank you, that's helpful. How would you define "near?"
Reply With Quote
  #8  
Old 07-10-2017, 02:58 AM
Cat Herder's Avatar
Cat Herder Cat Herder is offline
Advanced Daycare.com Member
 
Join Date: Dec 2010
Posts: 9,534
Default

Quote:
Originally Posted by nothingwithoutjoy View Post
Yes--I agree about simpler is better. My policy is worded something like your example. Unfortunately, it doesn't stop them from giving notice 2 weeks before my vacation, and therefore not paying for the vacation I've been working all year to earn. Saying no to that is something I can't figure out how to word simply. :-(
I don't see how you can enforce that other than working those fees into the remainder of the year or having it prepaid. I do not see small claims court supporting that at all and they are our only recourse. It seems like something you'd have to worry about each and every year.
__________________
- Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.
Reply With Quote
  #9  
Old 07-10-2017, 04:09 AM
Josiegirl's Avatar
Josiegirl Josiegirl is online now
Daycare.com Member
 
Join Date: Jun 2013
Location: Right here
Posts: 8,686
Default

Quote:
Originally Posted by Cat Herder View Post
I don't see how you can enforce that other than working those fees into the remainder of the year or having it prepaid. I do not see small claims court supporting that at all and they are our only recourse. It seems like something you'd have to worry about each and every year.
That's what I was thinking too. It's sad there are those dcps who'd pull right before your vacation to get out of paying. But it happens. I guess quality care means nothing to some parents. In fact, I saw a provider at the store yesterday, asked me if I had a spot for a baby. Turns out the provider took last week off, dcm terminated care before the vacation but then called back to see if she still had a spot. The provider had already filled it. Anything to get out of paying any extra. Do *I* have a spot? Oh he!! no.
Reply With Quote
  #10  
Old 07-10-2017, 05:31 AM
EntropyControlSpecialist's Avatar
EntropyControlSpecialist EntropyControlSpecialist is offline
Embracing the chaos.
 
Join Date: Mar 2012
Location: A toasty environment!
Posts: 7,430
Default

This is the reason I take my "summer vacation" the very first week of May as of two years ago.
Most of mine are 2 day children, but withdrawing before my summer vacation was still occurring even then. Since I now take my vacation before the traditional school year ends I have yet to have anyone exit directly before it. Something to consider.
Reply With Quote
  #11  
Old 07-10-2017, 05:39 AM
Ariana's Avatar
Ariana Ariana is offline
Advanced Daycare.com Member
 
Join Date: Jun 2011
Posts: 6,440
Default

Quote:
Originally Posted by nothingwithoutjoy View Post
Thank you, that's helpful. How would you define "near?"
1 week before? The same month? That would be up to you really.
Reply With Quote
  #12  
Old 07-10-2017, 05:40 AM
Ariana's Avatar
Ariana Ariana is offline
Advanced Daycare.com Member
 
Join Date: Jun 2011
Posts: 6,440
Default

The better option would be to not tell them when your vacation is!
Reply With Quote
  #13  
Old 07-10-2017, 06:11 AM
Blackcat31's Avatar
Blackcat31 Blackcat31 is offline
 
Join Date: Oct 2010
Posts: 16,402
Default

Quote:
Originally Posted by nothingwithoutjoy View Post
That does make sense. How do you define "right before?" What if they leave a day or a few days' buffer to get around it?
I only accept notices on Fridays. I like to keep the two weeks nice and tidy and not have days bleed into other weeks and since I charge by the week, it works well.

Lets say there are 4 nice, neat M-F weeks in the next month and I am planning on taking a vacation on week 2. Family submits withdrawal notice the Friday before the month begins.

Their deposit (covering final two weeks of care) will cover Week 1 and Week 2 (my vacation week) but since withdrawal notices can not include provider vacations they will owe an additional week's payment which is required to be submitted WITH the written withdrawal notice.

If they don't submit the payment WITH the withdrawal notice then I won't accept the notice as "proper" and in some cases would not be willing to provide care.

So that is really my only "enforcement"....other than that, they can just up and leave and I'd still have their deposit so it wouldn't be a complete loss.

Hopefully that helps.
Reply With Quote
  #14  
Old 07-10-2017, 06:17 AM
nothingwithoutjoy's Avatar
nothingwithoutjoy nothingwithoutjoy is offline
Daycare.com Member
 
Join Date: May 2012
Location: New England
Posts: 1,027
Default

Thank you, everyone, for helping me to think this through. It's a tricky one!
Reply With Quote
  #15  
Old 07-10-2017, 10:14 AM
Ariana's Avatar
Ariana Ariana is offline
Advanced Daycare.com Member
 
Join Date: Jun 2011
Posts: 6,440
Default

Quote:
Originally Posted by Blackcat31 View Post
I only accept notices on Fridays. I like to keep the two weeks nice and tidy and not have days bleed into other weeks and since I charge by the week, it works well.

Lets say there are 4 nice, neat M-F weeks in the next month and I am planning on taking a vacation on week 2. Family submits withdrawal notice the Friday before the month begins.

Their deposit (covering final two weeks of care) will cover Week 1 and Week 2 (my vacation week) but since withdrawal notices can not include provider vacations they will owe an additional week's payment which is required to be submitted WITH the written withdrawal notice.

If they don't submit the payment WITH the withdrawal notice then I won't accept the notice as "proper" and in some cases would not be willing to provide care.

So that is really my only "enforcement"....other than that, they can just up and leave and I'd still have their deposit so it wouldn't be a complete loss.

Hopefully that helps.
I think having this type of clause (bolded), similar to what I suggested, will work just fine! Just make sure to bold it and underline it in your handbook
Reply With Quote
  #16  
Old 07-10-2017, 10:31 AM
midaycare's Avatar
midaycare midaycare is offline
Daycare.com Member
 
Join Date: Jan 2014
Location: Midwest
Posts: 5,659
Default

Up your rates and take an "unpaid" vacation. People stink sometimes, sorry
Reply With Quote
  #17  
Old 07-10-2017, 11:26 AM
CityGarden's Avatar
CityGarden CityGarden is offline
Daycare.com Member
 
Join Date: Mar 2016
Location: The Happiest Place on Earth
Posts: 1,552
Default

I sent you a PM.... hope it helps. In addition to what I sent you I know provider who charge an annual registration fee either in the start of the school year or the start of the calendar year (September or January) and they use that for their vacation pay instead of charging.... I did not go that route but they seem to get less push back / resentment from parents.
Reply With Quote
  #18  
Old 07-10-2017, 01:14 PM
AmyKidsCo's Avatar
AmyKidsCo AmyKidsCo is offline
Daycare.com Member
 
Join Date: Mar 2013
Location: Wisconsin
Posts: 3,371
Default

I had the same issue and went to a pre-paid vacation system. It was the only way I could figure out to avoid the notice-before-vacation thing. It was hard to explain at first but the more times I've explained it the better I've gotten at it.

I also offer a flat rate monthly rate that's the same regardless of vacation, number of weeks in the month, etc. Some parents prefer that option.
Reply With Quote
  #19  
Old 07-11-2017, 08:20 PM
Max's Avatar
Max Max is offline
Daycare.com Member
 
Join Date: Oct 2016
Location: MN
Posts: 431
Default

Quote:
Originally Posted by midaycare View Post
Up your rates and take an "unpaid" vacation. People stink sometimes, sorry
That's what I decided to do. I tell parents I charge 49 weeks out of the year because I take 3 wks unpaid vacation.

From reading this forum a bunch... Even when parents know they are paying the same each year, a lot of parents prefer to pay a little more each week and not pay for vacations.

I also require the 2 week termination notice to consist of FULL weeks (where I'm open 4 days or more).
Reply With Quote
Reply

Tags
policy, termination notice, vacation policy

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Rate Increase Letter.... hwichlaz Daycare Center and Family Home Forum 7 06-28-2017 09:08 AM
Looking for some advertising ideas. Letspretend Daycare Center and Family Home Forum 3 05-18-2015 06:45 PM
Pick Up/ Drop Off Policy Wording knoxmomof2 Daycare Center and Family Home Forum 1 05-18-2015 07:04 AM
Drop-in Care Policy LadyPearl Daycare Center and Family Home Forum 4 02-18-2014 07:55 PM
Need Help Wording To Parent That I Won't Be Able To Provide Care After All TaylorTots Daycare Center and Family Home Forum 21 01-13-2014 03:21 PM


All times are GMT -7. The time now is 06:11 AM.



Daycare.com         Find A Daycare         List Your Daycare         Toys & Products                 About Us

Daycare.com
Please read our Disclaimer before continuing.

Topics pertain mainly to the following States:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming