Daycare.com Forum
Daycare Center and Family Home Forum>Should I Forget About It?
jokalima 11:06 AM 06-06-2012
I have a family that owes me 30.00 from a late fee, I have sent 2 notes home and no response, nothing at all, they don't even say if they are going to pay it at the end of the week or what. I am terrible at asking for money verbally, I just hate it, makes me very uncomfortable. What should I do? Maybe they are thinking that they paid it already when they paid 20.00 last week for the previous week's late fee, she handed the money and said "here for all the times we've been late" 
And that was the same day that they cam in late to pick up and I had to add another 30.00, told them verbally that day and sent a note home, nothing on Monday, yesterday I sent another note, nothing today.
And that was the same day that they cam in late to pick up and I had to add another 30.00, told them verbally that day and sent a note home, nothing on Monday, yesterday I sent another note, nothing today.
Meyou 11:20 AM 06-06-2012
Don't let the child stay until they pay.
Blackcat31 11:21 AM 06-06-2012
No, do not just write it off and forget about it.
Add the late fee to their next billing. (I hope you are pre-paid) and tell them that NO care will be provided until ALL fees (including late fees) are paid IN FULL.
I know it seems like a small amount but it is still money owed to you and it is your right to collect it.
Add the late fee to their next billing. (I hope you are pre-paid) and tell them that NO care will be provided until ALL fees (including late fees) are paid IN FULL.
I know it seems like a small amount but it is still money owed to you and it is your right to collect it.
jokalima 11:30 AM 06-06-2012
It really is not about the money, is that I feel disrespected when they do that
When they assume when is OK to pay me for extra time or how much is OK to pay me when we have a contract. I feel very offended form time to time with them. There was one day that the parent saw my child's new car seat, the parent had left @ my house his kids old car seat because we were going on a trip next day. When DCD saw my babies car seat he started to say that it looked so much like his babies new car seat, I said "Well maybe it looks alike but this is my car seat" So he stared @ the car seat and stared and kept staring, then asked "Where did you buy it? When did you buy it? For how long you've had it?" And little things like that they do from time to time, that is why now this money issue bugs me so much.
I am going to try to be "brave" and keep asking through notes, if they don't pay with next weeks payment then will talk to them, sounds good? I suck at this
When they assume when is OK to pay me for extra time or how much is OK to pay me when we have a contract. I feel very offended form time to time with them. There was one day that the parent saw my child's new car seat, the parent had left @ my house his kids old car seat because we were going on a trip next day. When DCD saw my babies car seat he started to say that it looked so much like his babies new car seat, I said "Well maybe it looks alike but this is my car seat" So he stared @ the car seat and stared and kept staring, then asked "Where did you buy it? When did you buy it? For how long you've had it?" And little things like that they do from time to time, that is why now this money issue bugs me so much. I am going to try to be "brave" and keep asking through notes, if they don't pay with next weeks payment then will talk to them, sounds good? I suck at this
Kiki 11:37 AM 06-06-2012
I agree with Blackcat. Add it to their next billing, and tell them they have to pay! The longer it sits out there, the more they are going to think it's invalid. And of course you feel disrespected, it's your business and they are not treating it as such by not paying the fees they owe.
MN Day Mom 11:47 AM 06-06-2012
They can only continue to disrespect you if you allow them too. I get how hard it is to discuss money with families, I hate it too, but it is part of our jobs. It only takes a few times of making a family respect you, your business, your contract etc before it gets easier and easier to do.
Put it in writing. Give them a deadline and then stick to it. It will only take turning them away at the door once for them to realize you are serious. Its your business. You make the rules. You are in control.
Put it in writing. Give them a deadline and then stick to it. It will only take turning them away at the door once for them to realize you are serious. Its your business. You make the rules. You are in control.
littlemissmuffet 11:52 AM 06-06-2012
If parents don't pay me late fees ($25/day) in full (cash only) by the second morning at drop off, they are turned away... until they DO pay.
EntropyControlSpecialist 11:52 AM 06-06-2012
You can do it!!! 
Do not let them do as they wish with your business. You respect them and treat them well, please allow yourself to be respected and treated well.
Do not let them do as they wish with your business. You respect them and treat them well, please allow yourself to be respected and treated well.
texascare 01:45 PM 06-06-2012
Give them a statement of the late fees etc that they owed and what they paid, and now what they still owe. Give them a date by which it needs to be paid. i guarantee you they know they owe it. They aren't stupid. If you let them get away with it you ar only opening your doors to other issues. If you have a contract they as well as you need to stick by it.
MarinaVanessa 02:05 PM 06-06-2012
Personally I wouldn't let it go either. Tonight I would write up an invoice with their weekly rate and fees starting from a month when they were all caught up. Itemize everything so that it's clear as day.
5/21-5/25 $160 (due 5/18) [if your weekly payments are due on Fridays]
5/18 $160 paid
Balance $0
5/28-6/1 $160 (due 5/25)
5/25 $160 paid
5/25 $ 20 late to pick up 20 minutes
Balance $ 20 (owed)
5/28 $ 20 paid
Balance $ 0
5/28 $ 30 late to pick up 30 minutes
Balance $30 (owed)
6/4-6/8 $160 (due 6/1)
Balance $190 (owed)
6/1 $160 paid
Balance $ 30 (owed)
...etc.
Then I would talk to her in person today at pick up, remind her that she still owes $30 and that it needs to be paid by Friday (or whatever day you want it to be paid by) and then hand her the invoice.
If you have a "no pay, no stay" policy then remind her the day before you want the fees to be paid by that if she doesn't pay it that day then she can't bring DCK. The morning that the fee is due text her or call her to remind her again "Hi DCM, just reminding you that your $30 late pick up fee is due today. Also your $160 foe next week is due today too. Your balance is $190. Make sure you run to the bank if you need to before you come to DC so that you don't have to load DCK back up in car and take him to the bank with you."
LOCK your front door so that she has to knock and meet her at the door. Stand in the doorway and ask her if she has ALL of the money that she owes you. If she does have her hand it to you and count it before you let her in, if she doesn't have it all in full then tell her "I'm sorry DCM, but this is only $, your balance is $$. You'll need to bring the rest before I can let DCB into daycare. If she protests that's when you tell her "Well I reminded you on Wednesday, again on Thursday and this morning I send you a text". It's her responsibility to pay you, hold her accountable.
As far as the carseat thing goes ... well that reminds me of a DCM I used to have. Only at least with you it was a pricey item, in my case it was over a banana
. In your case I would just say "If you're confused, I recommend writing your child's name on everything you bring to DC. This way there won't be any confusion." Enough said.
**Banana story: I did a field trip with DCK's to zoo once and DCM wanted to come. Ok no big deal. My mom and sis came too. DCM asked me to put her lunch in the same bag that I put our lunches in. When lunch came and I pulled out her lunch including her banana (which had browned a little bit) she looked at it funny and told me "This isn't my banana, this one is all brown and old" and tried to give it back. I assured her it was hers but she argued and protested that it wasn't. So I pulled out my bananas out of the bag which were all stuck together in a nice little bushel (they hadn't been pulled apart) and just gave her the long uncomortable stare
. All she said was "Oh" and then ate her brown banana 
.
"You teach people how to treat you"
5/21-5/25 $160 (due 5/18) [if your weekly payments are due on Fridays]
5/18 $160 paid
Balance $0
5/28-6/1 $160 (due 5/25)
5/25 $160 paid
5/25 $ 20 late to pick up 20 minutes
Balance $ 20 (owed)
5/28 $ 20 paid
Balance $ 0
5/28 $ 30 late to pick up 30 minutes
Balance $30 (owed)
6/4-6/8 $160 (due 6/1)
Balance $190 (owed)
6/1 $160 paid
Balance $ 30 (owed)
...etc.
Then I would talk to her in person today at pick up, remind her that she still owes $30 and that it needs to be paid by Friday (or whatever day you want it to be paid by) and then hand her the invoice.
If you have a "no pay, no stay" policy then remind her the day before you want the fees to be paid by that if she doesn't pay it that day then she can't bring DCK. The morning that the fee is due text her or call her to remind her again "Hi DCM, just reminding you that your $30 late pick up fee is due today. Also your $160 foe next week is due today too. Your balance is $190. Make sure you run to the bank if you need to before you come to DC so that you don't have to load DCK back up in car and take him to the bank with you."
LOCK your front door so that she has to knock and meet her at the door. Stand in the doorway and ask her if she has ALL of the money that she owes you. If she does have her hand it to you and count it before you let her in, if she doesn't have it all in full then tell her "I'm sorry DCM, but this is only $, your balance is $$. You'll need to bring the rest before I can let DCB into daycare. If she protests that's when you tell her "Well I reminded you on Wednesday, again on Thursday and this morning I send you a text". It's her responsibility to pay you, hold her accountable.
As far as the carseat thing goes ... well that reminds me of a DCM I used to have. Only at least with you it was a pricey item, in my case it was over a banana
. In your case I would just say "If you're confused, I recommend writing your child's name on everything you bring to DC. This way there won't be any confusion." Enough said.**Banana story: I did a field trip with DCK's to zoo once and DCM wanted to come. Ok no big deal. My mom and sis came too. DCM asked me to put her lunch in the same bag that I put our lunches in. When lunch came and I pulled out her lunch including her banana (which had browned a little bit) she looked at it funny and told me "This isn't my banana, this one is all brown and old" and tried to give it back. I assured her it was hers but she argued and protested that it wasn't. So I pulled out my bananas out of the bag which were all stuck together in a nice little bushel (they hadn't been pulled apart) and just gave her the long uncomortable stare
. All she said was "Oh" and then ate her brown banana ."You teach people how to treat you"
momma2girls 02:11 PM 06-06-2012
I sure wouldn't let them get away with not paying. If you do it once, they will always expect it from you time after time after time!!!
Blackcat31 02:28 PM 06-06-2012
Originally Posted by MarinaVanessa:
**Banana story: I did a field trip with DCK's to zoo once and DCM wanted to come. Ok no big deal. My mom and sis came too. DCM asked me to put her lunch in the same bag that I put our lunches in. When lunch came and I pulled out her lunch including her banana (which had browned a little bit) she looked at it funny and told me "This isn't my banana, this one is all brown and old" and tried to give it back. I assured her it was hers but she argued and protested that it wasn't. So I pulled out my bananas out of the bag which were all stuck together in a nice little bushel (they hadn't been pulled apart) and just gave her the long uncomortable stare. All she said was "Oh" and then ate her brown banana .
"You teach people how to treat you"
**Banana story: I did a field trip with DCK's to zoo once and DCM wanted to come. Ok no big deal. My mom and sis came too. DCM asked me to put her lunch in the same bag that I put our lunches in. When lunch came and I pulled out her lunch including her banana (which had browned a little bit) she looked at it funny and told me "This isn't my banana, this one is all brown and old" and tried to give it back. I assured her it was hers but she argued and protested that it wasn't. So I pulled out my bananas out of the bag which were all stuck together in a nice little bushel (they hadn't been pulled apart) and just gave her the long uncomortable stare
. All she said was "Oh" and then ate her brown banana ."You teach people how to treat you"
jokalima 02:51 PM 06-06-2012
Well thanks all of you.
Today I sent home a 3rd note reminding them of the late fee, was not brave enough to say it verbally I hope is just that they really did not see the previous notes and they pay tomorrow. If not, then I'll have to say it 
Is just that this is my first year doing this, I know is my fault to let pass some late pickups, and now I don't know how to say I don't want to anymore But those pickups that I am saying are 45 minutes to 1 hour late pickups and I do want to charge for those, maybe they thought that because I did not charge them for all the other times they came 1, 2 3,4, 5, 6 and 9 minutes late even when they are not working, then they thought it would be the same with more than 45 minutes. MY FAULT
Today I sent home a 3rd note reminding them of the late fee, was not brave enough to say it verbally
I hope is just that they really did not see the previous notes and they pay tomorrow. If not, then I'll have to say it Is just that this is my first year doing this, I know is my fault to let pass some late pickups, and now I don't know how to say I don't want to anymore
But those pickups that I am saying are 45 minutes to 1 hour late pickups and I do want to charge for those, maybe they thought that because I did not charge them for all the other times they came 1, 2 3,4, 5, 6 and 9 minutes late even when they are not working, then they thought it would be the same with more than 45 minutes. MY FAULT
Blackcat31 03:33 PM 06-06-2012
Originally Posted by jokalima:
Well thanks all of you.
Today I sent home a 3rd note reminding them of the late fee, was not brave enough to say it verbally I hope is just that they really did not see the previous notes and they pay tomorrow. If not, then I'll have to say it
Is just that this is my first year doing this, I know is my fault to let pass some late pickups, and now I don't know how to say I don't want to anymore But those pickups that I am saying are 45 minutes to 1 hour late pickups and I do want to charge for those, maybe they thought that because I did not charge them for all the other times they came 1, 2 3,4, 5, 6 and 9 minutes late even when they are not working, then they thought it would be the same with more than 45 minutes. MY FAULT
Hey, don't beat yourself up over it. EVERY experience is a learning experience and we have ALL been there so it is ok. I do think you did the right thing though. You try nice first and if that fails, you speak up. No harm done. Well thanks all of you.
Today I sent home a 3rd note reminding them of the late fee, was not brave enough to say it verbally
I hope is just that they really did not see the previous notes and they pay tomorrow. If not, then I'll have to say it Is just that this is my first year doing this, I know is my fault to let pass some late pickups, and now I don't know how to say I don't want to anymore
But those pickups that I am saying are 45 minutes to 1 hour late pickups and I do want to charge for those, maybe they thought that because I did not charge them for all the other times they came 1, 2 3,4, 5, 6 and 9 minutes late even when they are not working, then they thought it would be the same with more than 45 minutes. MY FAULT
If it comes to the point that you HAVE to speak up, remember we are all here to support you!
PolarCare 09:07 PM 06-06-2012
Think about it this way: You are providing care for these kids so their parents can work. If their bosses "forgot" to pay them and shorted their paychecks, you can bet they'd be the first ones lined up at HR ready to lodge a complaint and wanting to know when they would get their money.
I don't know about you, but I can't afford to work for free these days.
I don't know about you, but I can't afford to work for free these days.
texascare 07:36 AM 06-07-2012
In this business you have to have a back bone. I didn't get one until several years of being in this business, and I had a daycare parent slap me in the face. Yes I said slap me. Since then I have had the following mind set. My house, my rules. I can terminate you. Everything I have in my contract is what I have learned over the 25 years I have been in business. I still don't like confrontation, my heart beats faster and I get all nervous but I have to tell my self I will not be run over. What is the point of having a contract if you do not enforce it. If you don't make this family pay, you will be more upset with yourself than them. I have found that there are some very wonderful people on this site who will encourage you and help you anyway you need, but ultimately it is up to you as how you want to run your business.
jokalima 09:00 AM 06-07-2012
Well thanks again
Today nothing again, what is happening is that the reports are staying in the same place I put them the day before, that is unusual with this family, but this week is appears to be the norm, so IDK if they are leaving them there because it might look like they did not read it at all or is just that they are really forgetting about the reports.
Question to all of you:
How is your relationship with your parents? I mean, I have a pretty nice relationship with this family and that is the part that makes it more difficult. Do you keep your relationships strictly professional, no talking of things not related to day care? IDK how do you do this?
Today nothing again, what is happening is that the reports are staying in the same place I put them the day before, that is unusual with this family, but this week is appears to be the norm, so IDK if they are leaving them there because it might look like they did not read it at all or is just that they are really forgetting about the reports.
Question to all of you:
How is your relationship with your parents? I mean, I have a pretty nice relationship with this family and that is the part that makes it more difficult. Do you keep your relationships strictly professional, no talking of things not related to day care? IDK how do you do this?
Kiki 09:10 AM 06-07-2012
Originally Posted by jokalima:
Well thanks again
Question to all of you:
How is your relationship with your parents? I mean, I have a pretty nice relationship with this family and that is the part that makes it more difficult. Do you keep your relationships strictly professional, no talking of things not related to day care? IDK how do you do this?
All but one of my relationships are professional only. And I really wish that one was professional as well. I know more about this families life than I should, and it makes it harder for me to give them notices, or anything that could be taken as me being mean to them. Well thanks again
Question to all of you:
How is your relationship with your parents? I mean, I have a pretty nice relationship with this family and that is the part that makes it more difficult. Do you keep your relationships strictly professional, no talking of things not related to day care? IDK how do you do this?
Honestly, I don't really have to 'keep' any of my relationships from becoming personal because 3/4 of my families just drop off/pick up and leave. If I have something to say to them about anything they need to be aware of, I do it quickly and hand them a letter with more details, then they are out the door.
So are you adding the extra late fees onto their daily report, or are you actually physically handing them the letter? I just had a situation with a parent and rate increases, and thanks to advice from wonderful Blackcat, I found that parents actually pay attention to money issues if you tell them, and then hand them a letter that has more information on it.
I suggest that tonight you hand her the notice of the fees, and say, 'Hey, there are still some outstanding fees due, this invoice will give you more details about what they are. If you want to talk to me about it in more detail feel free to give me a call tonight once you make it home.' or something along those lines..
Blackcat31 09:11 AM 06-07-2012
Originally Posted by jokalima:
Well thanks again
Today nothing again, what is happening is that the reports are staying in the same place I put them the day before, that is unusual with this family, but this week is appears to be the norm, so IDK if they are leaving them there because it might look like they did not read it at all or is just that they are really forgetting about the reports.
Question to all of you:
How is your relationship with your parents? I mean, I have a pretty nice relationship with this family and that is the part that makes it more difficult. Do you keep your relationships strictly professional, no talking of things not related to day care? IDK how do you do this?
First off..dont put the reports somewhere that they are responsible for looking for them and taking them. HAND them to the parents. That way YOU know they got them. You can't make them read it but you can surely hand deliver them. Well thanks again
Today nothing again, what is happening is that the reports are staying in the same place I put them the day before, that is unusual with this family, but this week is appears to be the norm, so IDK if they are leaving them there because it might look like they did not read it at all or is just that they are really forgetting about the reports.
Question to all of you:
How is your relationship with your parents? I mean, I have a pretty nice relationship with this family and that is the part that makes it more difficult. Do you keep your relationships strictly professional, no talking of things not related to day care? IDK how do you do this?
As far as the relationships I have with my DCF's....for lack of better words...I am totally 100% blunt and unfiltered. I have the opposite problem than most providers here in that I say what I think and say what I mean and more often than not I don't say it in a nice or non-offending way. I often say things in a manner that is to the point and very direct and the complaints I get from my DCP's is that I don't mince words or "soften the blow" for them when talking about something.
I am VERY business like with my families but yet can chat and share with them on a comfortable level too as I am part of their family and spend just as much time with their child as they do. My families are all very respectful and follow all my rules and policies. I think that they appreciate that I have very clear expectations and boundaries as it doesn't leave them wondering what they should or shouldn't do.
On the other hand they are also all aware that if they ahve an issue or concern, I am ALWAYS open to discussion and will always put their child's best interest first. I stress open communication and respect on a regular basis and my parents all seem to know and understand this quite well as I love ALL of them..
...now ask me this same thing 10 years ago and I would probably have a different answer but in the last decade, I have spent less and less tie being concerned about how others perceive me and more about what works for ME in my life and business.
My3cents 11:26 AM 06-07-2012
Originally Posted by Blackcat31:
First off..dont put the reports somewhere that they are responsible for looking for them and taking them. HAND them to the parents. That way YOU know they got them. You can't make them read it but you can surely hand deliver them.
As far as the relationships I have with my DCF's....for lack of better words...I am totally 100% blunt and unfiltered. I have the opposite problem than most providers here in that I say what I think and say what I mean and more often than not I don't say it in a nice or non-offending way. I often say things in a manner that is to the point and very direct and the complaints I get from my DCP's is that I don't mince words or "soften the blow" for them when talking about something.
I am VERY business like with my families but yet can chat and share with them on a comfortable level too as I am part of their family and spend just as much time with their child as they do. My families are all very respectful and follow all my rules and policies. I think that they appreciate that I have very clear expectations and boundaries as it doesn't leave them wondering what they should or shouldn't do.
On the other hand they are also all aware that if they ahve an issue or concern, I am ALWAYS open to discussion and will always put their child's best interest first. I stress open communication and respect on a regular basis and my parents all seem to know and understand this quite well as I love ALL of them..
...now ask me this same thing 10 years ago and I would probably have a different answer but in the last decade, I have spent less and less tie being concerned about how others perceive me and more about what works for ME in my life and business.
me too! I do struggle from time to time, but I come here and I get straightened right into a reality check quick. I could have wrote this-First off..dont put the reports somewhere that they are responsible for looking for them and taking them. HAND them to the parents. That way YOU know they got them. You can't make them read it but you can surely hand deliver them.
As far as the relationships I have with my DCF's....for lack of better words...I am totally 100% blunt and unfiltered. I have the opposite problem than most providers here in that I say what I think and say what I mean and more often than not I don't say it in a nice or non-offending way. I often say things in a manner that is to the point and very direct and the complaints I get from my DCP's is that I don't mince words or "soften the blow" for them when talking about something.
I am VERY business like with my families but yet can chat and share with them on a comfortable level too as I am part of their family and spend just as much time with their child as they do. My families are all very respectful and follow all my rules and policies. I think that they appreciate that I have very clear expectations and boundaries as it doesn't leave them wondering what they should or shouldn't do.
On the other hand they are also all aware that if they ahve an issue or concern, I am ALWAYS open to discussion and will always put their child's best interest first. I stress open communication and respect on a regular basis and my parents all seem to know and understand this quite well as I love ALL of them..
...now ask me this same thing 10 years ago and I would probably have a different answer but in the last decade, I have spent less and less tie being concerned about how others perceive me and more about what works for ME in my life and business.
My3cents 11:32 AM 06-07-2012
Originally Posted by My3cents:
me too! I do struggle from time to time, but I come here and I get straightened right into a reality check quick. I could have wrote this-
my member name should be.......andonemorething..... I seem to always have add ons after I post. Sorry-me too! I do struggle from time to time, but I come here and I get straightened right into a reality check quick. I could have wrote this-
it is always best to "talk" with your parents. They are just people too. I use written, texting, email, phone as the next step. Most people relate best to verbal and it takes practice to do this with backbone. You will make mistakes, learn from them and keep on standing up for yourself.
best-
Former Teacher 12:39 PM 06-07-2012
Originally Posted by jokalima:
I have a family that owes me 30.00 from a late fee, I have sent 2 notes home and no response, nothing at all, they don't even say if they are going to pay it at the end of the week or what. I am terrible at asking for money verbally, I just hate it, makes me very uncomfortable. What should I do? Maybe they are thinking that they paid it already when they paid 20.00 last week for the previous week's late fee, she handed the money and said "here for all the times we've been late" And that was the same day that they cam in late to pick up and I had to add another 30.00, told them verbally that day and sent a note home, nothing on Monday, yesterday I sent another note, nothing today.
Do not let this slip by!I have a family that owes me 30.00 from a late fee, I have sent 2 notes home and no response, nothing at all, they don't even say if they are going to pay it at the end of the week or what. I am terrible at asking for money verbally, I just hate it, makes me very uncomfortable. What should I do? Maybe they are thinking that they paid it already when they paid 20.00 last week for the previous week's late fee, she handed the money and said "here for all the times we've been late"
And that was the same day that they cam in late to pick up and I had to add another 30.00, told them verbally that day and sent a note home, nothing on Monday, yesterday I sent another note, nothing today.Take advantage of me once, shame on you. Take advantage of twice, shame on me.
Trust me, they WILL do it again if you don't nip it in the bud!
Countrygal 05:52 AM 06-08-2012
I'm gong to come from a different perspective here, and probably everyone else is right.
I live in a very rural area where there are tons of "babysitters" who will watch your kids for anywhere from .50 to 1.00 less per hour than I do. I run a curriculum, schedule, and learning environment. Most (if not all) of them do not. However, despite this, it is hard to fill slots around here. Clientele is widely scattered and a lot of people are unemployed or on state support. Sooooo, that said.....
I have two very good dcf. I would not want to lose them. I am limited to 3 children, even tho I'm certified. I have and will continue to carry a deficit for a limited amount of time. Everyone has money troubles occasionally. I did. That's why I'm doing this (daycare)!!! Usually they are extremely good about paying, but occasionally they run a little behind. As long as they pay up in a week or so I don't make a deal about it. I send them a statement every Monday showing them their balance. If they are behind, I definitely mention it. I feel they want to know! I would! But I will not terminate or even threaten to do so unless they get way behind (I'm talking a week's worth). Then I would probably demand some money. I haven't reached that point yet, but I may someday.
I just wanted to give you another perspective.
I live in a very rural area where there are tons of "babysitters" who will watch your kids for anywhere from .50 to 1.00 less per hour than I do. I run a curriculum, schedule, and learning environment. Most (if not all) of them do not. However, despite this, it is hard to fill slots around here. Clientele is widely scattered and a lot of people are unemployed or on state support. Sooooo, that said.....
I have two very good dcf. I would not want to lose them. I am limited to 3 children, even tho I'm certified. I have and will continue to carry a deficit for a limited amount of time. Everyone has money troubles occasionally. I did. That's why I'm doing this (daycare)!!! Usually they are extremely good about paying, but occasionally they run a little behind. As long as they pay up in a week or so I don't make a deal about it. I send them a statement every Monday showing them their balance. If they are behind, I definitely mention it. I feel they want to know! I would! But I will not terminate or even threaten to do so unless they get way behind (I'm talking a week's worth). Then I would probably demand some money. I haven't reached that point yet, but I may someday.
I just wanted to give you another perspective.
Sunshine44 07:41 AM 06-08-2012
Originally Posted by Countrygal:
I'm gong to come from a different perspective here, and probably everyone else is right.
I live in a very rural area where there are tons of "babysitters" who will watch your kids for anywhere from .50 to 1.00 less per hour than I do. I run a curriculum, schedule, and learning environment. Most (if not all) of them do not. However, despite this, it is hard to fill slots around here. Clientele is widely scattered and a lot of people are unemployed or on state support. Sooooo, that said.....
I have two very good dcf. I would not want to lose them. I am limited to 3 children, even tho I'm certified. I have and will continue to carry a deficit for a limited amount of time. Everyone has money troubles occasionally. I did. That's why I'm doing this (daycare)!!! Usually they are extremely good about paying, but occasionally they run a little behind. As long as they pay up in a week or so I don't make a deal about it. I send them a statement every Monday showing them their balance. If they are behind, I definitely mention it. I feel they want to know! I would! But I will not terminate or even threaten to do so unless they get way behind (I'm talking a week's worth). Then I would probably demand some money. I haven't reached that point yet, but I may someday.
I just wanted to give you another perspective.
I'm gong to come from a different perspective here, and probably everyone else is right.
I live in a very rural area where there are tons of "babysitters" who will watch your kids for anywhere from .50 to 1.00 less per hour than I do. I run a curriculum, schedule, and learning environment. Most (if not all) of them do not. However, despite this, it is hard to fill slots around here. Clientele is widely scattered and a lot of people are unemployed or on state support. Sooooo, that said.....
I have two very good dcf. I would not want to lose them. I am limited to 3 children, even tho I'm certified. I have and will continue to carry a deficit for a limited amount of time. Everyone has money troubles occasionally. I did. That's why I'm doing this (daycare)!!! Usually they are extremely good about paying, but occasionally they run a little behind. As long as they pay up in a week or so I don't make a deal about it. I send them a statement every Monday showing them their balance. If they are behind, I definitely mention it. I feel they want to know! I would! But I will not terminate or even threaten to do so unless they get way behind (I'm talking a week's worth). Then I would probably demand some money. I haven't reached that point yet, but I may someday.
I just wanted to give you another perspective.
Countrygal, I get what you are saying, but you should not have to wait for money that is YOURS! It is not our problem that our daycare parents don't have any money. They have a bill to pay and need to pay it. We all have bills, we all have issues, people need to stop pushing their problems on others.
Yes, that's probably mean of me. But oh well.
Also, I am flexible, always have been, but if they just don't pay me. I would be pissed off. If a family was having issues, then they need to come to me and have a chat...we can then come to an agreement about paying later...until then, they can't just 'ignore' the fact that they owe me money.
jokalima 10:49 AM 06-08-2012
Originally Posted by Countrygal:
I'm gong to come from a different perspective here, and probably everyone else is right.
I live in a very rural area where there are tons of "babysitters" who will watch your kids for anywhere from .50 to 1.00 less per hour than I do. I run a curriculum, schedule, and learning environment. Most (if not all) of them do not. However, despite this, it is hard to fill slots around here. Clientele is widely scattered and a lot of people are unemployed or on state support. Sooooo, that said.....
I have two very good dcf. I would not want to lose them. I am limited to 3 children, even tho I'm certified. I have and will continue to carry a deficit for a limited amount of time. Everyone has money troubles occasionally. I did. That's why I'm doing this (daycare)!!! Usually they are extremely good about paying, but occasionally they run a little behind. As long as they pay up in a week or so I don't make a deal about it. I send them a statement every Monday showing them their balance. If they are behind, I definitely mention it. I feel they want to know! I would! But I will not terminate or even threaten to do so unless they get way behind (I'm talking a week's worth). Then I would probably demand some money. I haven't reached that point yet, but I may someday.
I just wanted to give you another perspective.
Thanks,I'm gong to come from a different perspective here, and probably everyone else is right.
I live in a very rural area where there are tons of "babysitters" who will watch your kids for anywhere from .50 to 1.00 less per hour than I do. I run a curriculum, schedule, and learning environment. Most (if not all) of them do not. However, despite this, it is hard to fill slots around here. Clientele is widely scattered and a lot of people are unemployed or on state support. Sooooo, that said.....
I have two very good dcf. I would not want to lose them. I am limited to 3 children, even tho I'm certified. I have and will continue to carry a deficit for a limited amount of time. Everyone has money troubles occasionally. I did. That's why I'm doing this (daycare)!!! Usually they are extremely good about paying, but occasionally they run a little behind. As long as they pay up in a week or so I don't make a deal about it. I send them a statement every Monday showing them their balance. If they are behind, I definitely mention it. I feel they want to know! I would! But I will not terminate or even threaten to do so unless they get way behind (I'm talking a week's worth). Then I would probably demand some money. I haven't reached that point yet, but I may someday.
I just wanted to give you another perspective.
I totally understand your point. I have a great relationship with this family, but like I said before from time to time they do things that are really hurtful for me. I know they don't have money troubles is the opposite, and it hurts me for them to know that there is a contract and to tell me here, have 20.00 for helping us out, when what they owed was 70.00
for me that is really offensive. Anyways, I've thought about it, read what all of you said, talked to my husband and I am going to give them until Monday to make the payment, if not then I'll remind them about the contract they signed and see what happens.
Ariana 11:03 AM 06-08-2012
Originally Posted by jokalima:
It really is not about the money, is that I feel disrespected when they do that When they assume when is OK to pay me for extra time or how much is OK to pay me when we have a contract. I feel very offended form time to time with them. There was one day that the parent saw my child's new car seat, the parent had left @ my house his kids old car seat because we were going on a trip next day. When DCD saw my babies car seat he started to say that it looked so much like his babies new car seat, I said "Well maybe it looks alike but this is my car seat" So he stared @ the car seat and stared and kept staring, then asked "Where did you buy it? When did you buy it? For how long you've had it?" And little things like that they do from time to time, that is why now this money issue bugs me so much.
I am going to try to be "brave" and keep asking through notes, if they don't pay with next weeks payment then will talk to them, sounds good? I suck at this
You really need to put your foot down about this behavior. Confront her personally at the door about the payments and tell her point blank that if payment is not received in full by XYZ then you will be terminating care. It'll suck and you'll feel embarassed and maybe turn red or whatever but you HAVE to do it!!! When you do their whole attitude will change. They'll begin treating you with respect because you're demanding it. You're doing them a favor by taking in their kids....not the other way around. Start treating yourself with more dignity.It really is not about the money, is that I feel disrespected when they do that
When they assume when is OK to pay me for extra time or how much is OK to pay me when we have a contract. I feel very offended form time to time with them. There was one day that the parent saw my child's new car seat, the parent had left @ my house his kids old car seat because we were going on a trip next day. When DCD saw my babies car seat he started to say that it looked so much like his babies new car seat, I said "Well maybe it looks alike but this is my car seat" So he stared @ the car seat and stared and kept staring, then asked "Where did you buy it? When did you buy it? For how long you've had it?" And little things like that they do from time to time, that is why now this money issue bugs me so much. I am going to try to be "brave" and keep asking through notes, if they don't pay with next weeks payment then will talk to them, sounds good? I suck at this
My3cents 11:11 AM 06-08-2012
Originally Posted by jokalima:
Thanks,
I totally understand your point. I have a great relationship with this family, but like I said before from time to time they do things that are really hurtful for me. I know they don't have money troubles is the opposite, and it hurts me for them to know that there is a contract and to tell me here, have 20.00 for helping us out, when what they owed was 70.00 for me that is really offensive.
Anyways, I've thought about it, read what all of you said, talked to my husband and I am going to give them until Monday to make the payment, if not then I'll remind them about the contract they signed and see what happens.
Don't keep waiting. Why should you have to wait over the weekend. Today hand them a statement that is highlighted and also verbally tell them that you need to be compensated. Late fees if not paid today! Explain to them that they don't pay you before Monday morning drop off that you will not be accepting the children. I too agree with helping from time to time- you know the ones that need the help and the ones that are habitual offenders. I have helped out in the past but prefer to be paid on time. I need to be able to count on my money. I stress this at interviews. I also tell my parents that it is embarrassing to have to ask to be paid for services renderedThanks,
I totally understand your point. I have a great relationship with this family, but like I said before from time to time they do things that are really hurtful for me. I know they don't have money troubles is the opposite, and it hurts me for them to know that there is a contract and to tell me here, have 20.00 for helping us out, when what they owed was 70.00
for me that is really offensive. Anyways, I've thought about it, read what all of you said, talked to my husband and I am going to give them until Monday to make the payment, if not then I'll remind them about the contract they signed and see what happens.
daycare 11:45 AM 06-08-2012
the more you put you foot down the easier it gets... as with everything you have to practice doing it and the only way to practice is to DO IT!!
I tell the parents this...
One of the parts I like least about running a daycare business is having to enforce all of the rules and policies to the parents. I never want to be the bad guy and start enforcing fees on anyone.
Running a daycare business along with incorporating a preschool program takes a lot of organization, planning and time. As you all know, I do my best to be flexible for everyone when I have been given prior notification.
something along the lines of this.......
I tell the parents this...
One of the parts I like least about running a daycare business is having to enforce all of the rules and policies to the parents. I never want to be the bad guy and start enforcing fees on anyone.
Running a daycare business along with incorporating a preschool program takes a lot of organization, planning and time. As you all know, I do my best to be flexible for everyone when I have been given prior notification.
something along the lines of this.......
texascare 02:40 PM 06-08-2012
You asked as good question. How is I don't face book any of my clients, I don''t give out my cell number. I don't want them to have access to me 24/7. I wouldn't want my boss to either if I worked an outside job. I try not to get too friendly with parents because it seems when I do something like this happens. I bet if they worked any over time they would;d expect the money to be on their check.....Once you let them burn you it will happen over and over. It is just like a small child--it is a behavior that needs to be corrected. My daycare is a home away from home for the kids I keep but from the get go it is also very professional. Two things you don't mess with me about 1. my money 2. my family. Keep that in mind.
jokalima 11:54 AM 06-11-2012
Got paid my late fee!
daycare 12:10 PM 06-11-2012
Originally Posted by jokalima:
Got paid my late fee!
great to hear that you got your money. I hope that they realize that its RUDE to keep doing this to you. Hope you are able to continue to be strong and put your foot down.Got paid my late fee!
countrymom 12:40 PM 06-11-2012
ya!!!! I hate asking for money. Can you imagine if they had to ask for their money, so why should I, but it happens.