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Old 09-28-2018, 10:58 AM
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Default Holding Fee

Hello,
I have an immediate opening and a family wants it but doesnít need care for another 30 days. I explained since itís available now they would need to pay a holding fee of 50% of my weekly rate plus an enrollment fee. The enrollment fee is non refundable but Iíve never had to ask for a holding fee before. What happens if during the 2 week trial run it doesnít feel like a good fit and one of us terms. Do I refund the holding fee? Or is that fee generally non refundable also since Iíd be losing out on a whole month of income due to their choice not to start until later?
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Old 09-28-2018, 11:33 AM
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Ariana Ariana is online now
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Holding fees are non refundable since it is paying to hold the space which has already occurred before enrollment.
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Old 09-28-2018, 11:48 AM
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Cat Herder Cat Herder is offline
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Quote:
Originally Posted by Ariana View Post
Holding fees are non refundable since it is paying to hold the space which has already occurred before enrollment.
Agreed.

I charge full price since it is taking up a full slot.

I have one family who has been paying for a slot for over 6 months, now. Every now and then I feel guilty but then I remember they would not do it if it was not important to them that all of their kids grow up here, together. Slots for multiples and sibling sets are hard to come by.
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Old 09-28-2018, 05:23 PM
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I charge a full weekís rate for my holding fee and itís non refundable
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holding a space, holding a spot, holding fees, holding spot policy

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