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Daycare Center and Family Home Forum>Term Letter Wording - Please Help!
Unregistered 11:24 AM 04-22-2014
Can anyone help me word a termination letter or point me to one on the site?
I need to deal with this today, and I never terminate people. However after being yelled at in front of children, I think I need to do this.
Thank you very much.
I need to deal with this today, and I never terminate people. However after being yelled at in front of children, I think I need to do this.
Thank you very much.
sharlan 11:27 AM 04-22-2014
Keep it simple and to the point.
DCP,
As of (date) I will no longer be able to provide care for (child).
Your Provider
DO NOT get in a war of words with the parents. Do not respond via e-mails or texts. Do not provide explanations.
DCP,
As of (date) I will no longer be able to provide care for (child).
Your Provider
DO NOT get in a war of words with the parents. Do not respond via e-mails or texts. Do not provide explanations.
EntropyControlSpecialist 11:29 AM 04-22-2014
Originally Posted by sharlan:
Keep it simple and to the point.
DCP,
As of (date) I will no longer be able to provide care for (child).
Your Provider
DO NOT get in a war of words with the parents. Do not respond via e-mails or texts. Do not provide explanations.
Keep it simple and to the point.
DCP,
As of (date) I will no longer be able to provide care for (child).
Your Provider
DO NOT get in a war of words with the parents. Do not respond via e-mails or texts. Do not provide explanations.
Great letter for immediate termination.
Heidi 11:31 AM 04-22-2014
Originally Posted by sharlan:
Keep it simple and to the point.
DCP,
As of (date) I will no longer be able to provide care for (child).
Your Provider
DO NOT get in a war of words with the parents. Do not respond via e-mails or texts. Do not provide explanations.
Keep it simple and to the point.
DCP,
As of (date) I will no longer be able to provide care for (child).
Your Provider
DO NOT get in a war of words with the parents. Do not respond via e-mails or texts. Do not provide explanations.
If asked why, I'd say something like "my decision was based on your behavior this morning. I have no desire to further discuss it, thank you" hugs to kiddo...open door....shut door.
NightOwl 11:45 AM 04-22-2014
This is grounds for immediate termination if you ask me. I like the short and sweet letter above, but say, "as of today".
Meeko 01:31 PM 04-22-2014
Originally Posted by Wednesday:
This is grounds for immediate termination if you ask me. I like the short and sweet letter above, but say, "as of today".
This is grounds for immediate termination if you ask me. I like the short and sweet letter above, but say, "as of today".
Unregistered 01:37 PM 04-22-2014
I now have several brief term letters, with a variety of end dates, in my pocket.
As well as a note on voice level in childcare, in case I give them a week. I will see what happens this evening.
We have exchanged a bunch of emails, but hers ramble and never make sense. Then she says she "terminated on" such-and-such a date, but her email didn't have an end date.
I put an end date on it and she doesn't like it, but doesn't have an alternative other than to say she doesn't want to pay for any days off. That's what I based the end date on.
So, do what does this group think of continuing email discussion? I keep trying to fix everything and make it better. Is it better to just not engage, if they remain for another week or two?
As well as a note on voice level in childcare, in case I give them a week. I will see what happens this evening.
We have exchanged a bunch of emails, but hers ramble and never make sense. Then she says she "terminated on" such-and-such a date, but her email didn't have an end date.
I put an end date on it and she doesn't like it, but doesn't have an alternative other than to say she doesn't want to pay for any days off. That's what I based the end date on.
So, do what does this group think of continuing email discussion? I keep trying to fix everything and make it better. Is it better to just not engage, if they remain for another week or two?
sharlan 01:45 PM 04-22-2014
Originally Posted by Unregistered:
I now have several brief term letters, with a variety of end dates, in my pocket.
As well as a note on voice level in childcare, in case I give them a week. I will see what happens this evening.
We have exchanged a bunch of emails, but hers ramble and never make sense. Then she says she "terminated on" such-and-such a date, but her email didn't have an end date.
I put an end date on it and she doesn't like it, but doesn't have an alternative other than to say she doesn't want to pay for any days off. That's what I based the end date on.
So, do what does this group think of continuing email discussion? I keep trying to fix everything and make it better. Is it better to just not engage, if they remain for another week or two?
Give the term letter and stop the war of words, STOP ENGAGING. It gets you nowhere.I now have several brief term letters, with a variety of end dates, in my pocket.
As well as a note on voice level in childcare, in case I give them a week. I will see what happens this evening.
We have exchanged a bunch of emails, but hers ramble and never make sense. Then she says she "terminated on" such-and-such a date, but her email didn't have an end date.
I put an end date on it and she doesn't like it, but doesn't have an alternative other than to say she doesn't want to pay for any days off. That's what I based the end date on.
So, do what does this group think of continuing email discussion? I keep trying to fix everything and make it better. Is it better to just not engage, if they remain for another week or two?
NightOwl 03:36 PM 04-22-2014
Yes, stop engaging. It will not help anything and will likely make it worse. Please update after she picks up!!
Unregistered 05:06 PM 04-22-2014
Originally Posted by Heidi:
"my decision was based on your behavior this morning. I have no desire to further discuss it, thank you" hugs to kiddo...open door....shut door.
I have been repeating this to myself all day "my decision was based on your behavior this morning. I have no desire to further discuss it, thank you" hugs to kiddo...open door....shut door.
Unregistered 05:08 PM 04-22-2014
Originally Posted by sharlan:
Keep it simple and to the point.
DCP,
As of (date) I will no longer be able to provide care for (child).
Your Provider
DO NOT get in a war of words with the parents. Do not respond via e-mails or texts. Do not provide explanations.
PerfectKeep it simple and to the point.
DCP,
As of (date) I will no longer be able to provide care for (child).
Your Provider
DO NOT get in a war of words with the parents. Do not respond via e-mails or texts. Do not provide explanations.
Unregistered 05:17 PM 04-22-2014
So, we were supposed to "meet" tonite. But she sent dcd instead. He acted as if everything was normal. In the meantime she sent an email about how I termed them. (I didn't) and that therefore they owe me $0.
Because several families observed a small part of what was going on this morning, I got some support. I did a good job of respecting privacy, but they clearly sussed out what happened. I didn't confirm or deny. Love my families.
I put a note in the cubby regarding the anger/loud voice. I did not give either of the term notices. We have an end date, though now they are trying to fight over the associated party. I don't have to give a party. I believe she wants everyone to fawn over them and be so sad that they are leaving. Good luck with that, because they are not people who connect that well. Though my families are very friendly and polite and would fuss over them some
If I can just survive. Just survive. Just survive. Yes, now I'm being a drama queen
Because several families observed a small part of what was going on this morning, I got some support. I did a good job of respecting privacy, but they clearly sussed out what happened. I didn't confirm or deny. Love my families.
I put a note in the cubby regarding the anger/loud voice. I did not give either of the term notices. We have an end date, though now they are trying to fight over the associated party. I don't have to give a party. I believe she wants everyone to fawn over them and be so sad that they are leaving. Good luck with that, because they are not people who connect that well. Though my families are very friendly and polite and would fuss over them some
If I can just survive. Just survive. Just survive. Yes, now I'm being a drama queen
NightOwl 11:33 PM 04-22-2014
I'm sorry...... WHAT?! She wants a PARTY?
Unregistered 05:14 AM 04-23-2014
Well yes. But first she wants to argue about the party.
Cradle2crayons 05:18 AM 04-23-2014
Originally Posted by Unregistered:
Well yes. But first she wants to argue about the party.
Do you have a policy about terminations? I would go strictly by the policy... Term them.. And print out the policy and staple it to the term notice. If they don't want to pay until the term date, make it effective immediately and refuse care. Forget the party.Well yes. But first she wants to argue about the party.
taylorw1210 05:46 AM 04-23-2014
Shes insisting on a party? That's ridiculous!
Second Home 06:45 AM 04-23-2014
If she wants a party then she can thow one herself at her house .
Unregistered 06:54 AM 04-23-2014
Oh I'm certain there will be a party!
Place: Yours
Time: 30 seconds after they depart
Place: Yours
Time: 30 seconds after they depart
Unregistered 11:00 AM 04-23-2014
Originally Posted by Unregistered:
Oh I'm certain there will be a party!
Place: Yours
Time: 30 seconds after they depart
You Betcha!!! Dad came in today and made a comment about karma, in regards to something a kid made. I was so subtle. I just said, Yep. Karma. Oh I'm certain there will be a party!
Place: Yours
Time: 30 seconds after they depart
Heidi 11:15 AM 04-23-2014
please, please tell me you have been paid in advance for any more days you provide care....
MarinaVanessa 11:23 AM 04-23-2014
Originally Posted by Second Home:
If she wants a party then she can thow one herself at her house .
What I would say:If she wants a party then she can thow one herself at her house .
"Feel free to bring invitations to the farewell party that you will be throwing at your house and I will make sure that each child gets one."
What I'd want to say:
everything above plus "WE at daycare will definitely be having a party ... in celebration of your departure. You will not be on the guest list"
Unregistered 11:29 AM 04-23-2014
Originally Posted by Heidi:
please, please tell me you have been paid in advance for any more days you provide care....
I have been paid for the actual days of care. (If the check is good. I ran it to the bank last night, early. Too bad, so sad, you wrote it and gave it to me.)please, please tell me you have been paid in advance for any more days you provide care....
They are refusing to pay me for a cancellation fee that is in my contract. They are saying that I termed them, but they termed me (without a term date), and already have another dc lined up, and I simply gave them an end date based on various things they told me they wanted.
I made an executive decision, given all that they are doing and saying to me right now, that it is worth any cost just to have them out of my house. MY house.
However, if the check for actual care is not good, I plan to sue for the entire amount, per my contract. I have never sued anyone before.
Heidi 11:34 AM 04-23-2014
Originally Posted by Unregistered:
I have been paid for the actual days of care. (If the check is good. I ran it to the bank last night, early. Too bad, so sad, you wrote it and gave it to me.)
They are refusing to pay me for a cancellation fee that is in my contract. They are saying that I termed them, but they termed me (without a term date), and already have another dc lined up, and I simply gave them an end date based on various things they told me they wanted.
I made an executive decision, given all that they are doing and saying to me right now, that it is worth any cost just to have them out of my house. MY house.
However, if the check for actual care is not good, I plan to sue for the entire amount, per my contract. I have never sued anyone before.
I have been paid for the actual days of care. (If the check is good. I ran it to the bank last night, early. Too bad, so sad, you wrote it and gave it to me.)
They are refusing to pay me for a cancellation fee that is in my contract. They are saying that I termed them, but they termed me (without a term date), and already have another dc lined up, and I simply gave them an end date based on various things they told me they wanted.
I made an executive decision, given all that they are doing and saying to me right now, that it is worth any cost just to have them out of my house. MY house.
However, if the check for actual care is not good, I plan to sue for the entire amount, per my contract. I have never sued anyone before.
Print off copies of all those emails, save any texts. You may need them.
What is your cancellation fee?
Unregistered 11:39 AM 04-23-2014
Originally Posted by Heidi:
Print off copies of all those emails, save any texts. You may need them.
What is your cancellation fee?
I have done that. Plus documented a lot of the happenings at dropoff and pickup. My fee is not the standard two weeks, and I also contract differently than many. I think providers need to move away from the standard because it does not reflect the time that it takes us to replace a client. Mine is based on their regular fee, theirs amounts to three weeks. They could have avoided it all by just being honest with me, I would have told them how to structure their leaving. But they lied instead, and now they are all (butt-hurt, for lack of a better word) and it's all gone downhill.Print off copies of all those emails, save any texts. You may need them.
What is your cancellation fee?
CraftyMom 11:42 AM 04-23-2014
Maybe I missed something? Were you throwing them a party?
Unregistered 11:49 AM 04-23-2014
Originally Posted by CraftyMom:
Maybe I missed something? Were you throwing them a party?
Well yes. There are so many aspects to this story Maybe I missed something? Were you throwing them a party?
We always do a Moving On party for a child's last day here. Most of them are here from birth to K.
spinnymarie 01:07 PM 04-23-2014
Yikes.
I would call their latest check the cancellation fee and end care today. Tell them you did have a party, a few hours ago.
I would call their latest check the cancellation fee and end care today. Tell them you did have a party, a few hours ago.
NightOwl 01:27 PM 04-23-2014
Yes!! If they refused to make that cancelation payment, their care ends today and you will apply the balance toward the cancelation fee. Genius spinnymarie!
Margarete 01:35 PM 04-23-2014
Originally Posted by Unregistered:
Well yes. There are so many aspects to this story We always do a Moving On party for a child's last day here. Most of them are here from birth to K.
If you do it for everyone, and the child knows this... he/ she could take it personally and could be heartbroken that they didn't get one. Things like this are a big deal for small children.Well yes. There are so many aspects to this story
We always do a Moving On party for a child's last day here. Most of them are here from birth to K.I would do at the very least do a small one during day care hours maybe without parents to avoid drama, but not punish the child for the parents behavior. Tell the parent the parent included parties are for the children moving on to kindergarden, and/or have been there for X amount of time.
Unregistered 01:44 PM 04-23-2014
Originally Posted by Margarete:
If you do it for everyone, and the child knows this... he/ she could take it personally and could be heartbroken that they didn't get one. Things like this are a big deal for small children.
I would do at the very least do a small one during day care hours maybe without parents to avoid drama, but not punish the child for the parents behavior. Tell the parent the parent included parties are for the children moving on to kindergarden, and/or have been there for X amount of time.
Young child, I doubt dck understands or would miss it. But the older dcks would. Parents never come to these. Too much (false) drama. We keep it real, kids real emotions are expressed. I am counting down to it. I know they (she) will want to have a big fuss made when they walk out the gate. But she had better not try to hug me If you do it for everyone, and the child knows this... he/ she could take it personally and could be heartbroken that they didn't get one. Things like this are a big deal for small children.
I would do at the very least do a small one during day care hours maybe without parents to avoid drama, but not punish the child for the parents behavior. Tell the parent the parent included parties are for the children moving on to kindergarden, and/or have been there for X amount of time.
She has lost any good will I had toward them. (Their older child also came here.)
NightOwl 04:47 PM 04-23-2014
Any updates after pick up?
Unregistered 05:49 PM 04-23-2014
Originally Posted by Wednesday:
Any updates after pick up?
Nothing big. She came, I told about dcks day. Another parent was present, which helped a lot. Then on her way out, she asked about dcks day. Any updates after pick up?
Unregistered 05:51 PM 04-23-2014
Oh and I felt like other dcp stayed because "that parent" was there. He saw the tail end of the loud angry dropoff. It's nice to have protection
sahm1225 05:59 PM 04-23-2014
Originally Posted by Unregistered:
Oh and I felt like other dcp stayed because "that parent" was there. He saw the tail end of the loud angry dropoff. It's nice to have protection
I had a similar situation. One of my Dcd is a retired police officer. I was in the front of my house having a heated conversation with a parent (dcm was heated, I was calmly explaining that YES you pay in advance!). The Dcd parked his car behind the dcm and started motioning to me (behind her back) if he should call for back up! Made me realize that daycare parents really do notice the bad apes in the group,Oh and I felt like other dcp stayed because "that parent" was there. He saw the tail end of the loud angry dropoff. It's nice to have protection
I'm glad your other parent stayed. Sounds like a crazy family you are dealingvwith
SignMeUp 09:05 PM 04-23-2014
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Unregistered 09:02 AM 04-24-2014
My advice is to keep it short, simple and void of emotion. I don't think that an explanation is necessary, really.