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Unregistered 09:50 AM 12-18-2014
I have a child who got hurt yesterday. Her family has been iin my daycare for 7 years between two children. At first I thought it as a rash of some sort . I called the parent up to let her know. When the dcd came he said it was a bite!!! I have had bitters before and they always leave teeth marks. There is redness and some swelling but no teeth marks. The mom came in today saying it was definitely a bite and that I'm neglectful and that the child must have been screaming. I honestly have no idea what happened. I was here as always the whole time. She cries a lot anyways so I'm sure she did when it happened but nothing earth shattering. I told her mom if she thought I was neglectful to please not leave her here and take her home. She said I pay you for your services and I wish I didn't have to but I have to get to work. She is leaving in a few days for preschool anyways. Now I'm sitting here not sure what to do?? Is it possible to be bitten without leaving teeth marks if the area is red and swollen. Also she says another child did bite her but she might be being told that by her mom. I'm so distraught any suggestions?
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hope 09:53 AM 12-18-2014
If the mom finds you to be neglectful amd still leaves her child with you it is a HUGE liability. Please call her for pick up. This is your business, you call the shots. She can not say if her child stays or not.
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Unregistered 09:55 AM 12-18-2014
But if she really thought she was in danger why would she leave her here!!!! Wouldn't that show that she doesn't believe that? Wouldn't it be obvious
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daycarediva 09:59 AM 12-18-2014
No teeth marks or indentation, no proof of a bite, imho. It's a serious accusation that you're neglectful and I wouldn't want to continue care. She could have fallen, hit it on something, but redness and swelling are uncommon without MARKS from TEETH. I've seen various degrees of bites, and the ones that leave marks always leave teeth marks.

Take a photo for your records. Have a measuring tape near the area. Date it and write up a report. I would also contact your registrar and document everything Mom/dad said.

I would be terming immediately. Trust is the foundation of this business. No trust, no care.
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Unregistered 10:02 AM 12-18-2014
I'm afraid to make it worse. if I term her she will report me I assume. I have nothing to hide but seriously I do t want to go through it! The licensors always take parents sides. I don't feel as if they are here for providers at all. I'm hoping she calms down and she is leaving anyways in 2 days. Bad idea to wait it out do you think?
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Unregistered 10:05 AM 12-18-2014
I have been in business for decades and have seen many bites. Always with teeth marks and usually in a circle. I have no idea what could have happened. This is why I thought it was a reaction
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Unregistered 10:09 AM 12-18-2014
She said she picks up many times and sees the children hurting each other. She says she has seen me on my iPad and with my back turned. She believes I made up the story about a rash to cover up the incident. I truly saw nothing! She says if I was just honest she wouldn't be so angry if I had thought it was an injury I could have just said a toy was thrown or she bumped into a door etc. I thougt it was a reaction on the skin of some sort. She is the first one here so there are never kids when she comes and one of the absolute last to leave so I have no idea what she is talking about. I don't want the situation to escalate. My gut says keep her and she will be gone soon! If I term it will escalate the situation
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mrsnj 10:16 AM 12-18-2014
I would document. Take the pics as mentioned. Write the dates, times, convos. Then if you feel comfortable then ride it out as long as she isnt attacking. Lets be honest, who leaves their child with someone for 7 yrs thinking they are neglectful! That makes no sense. Did she sign an accident report?
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cara041083 10:16 AM 12-18-2014
Originally Posted by Unregistered:
She said she picks up many times and sees the children hurting each other. She says she has seen me on my iPad and with my back turned. She believes I made up the story about a rash to cover up the incident. I truly saw nothing! She says if I was just honest she wouldn't be so angry if I had thought it was an injury I could have just said a toy was thrown or she bumped into a door etc. I thougt it was a reaction on the skin of some sort. She is the first one here so there are never kids when she comes and one of the absolute last to leave so I have no idea what she is talking about. I don't want the situation to escalate. My gut says keep her and she will be gone soon! If I term it will escalate the situation
How do you know that she won't file a complaint against you when she no longer needs care? She is bullying you. If she is gonna file a complaint, she will do it regardless if you term. Take a picture of it. Write up a complaint. Call your rep and give them a heads up, and call for pick up ASAP. If she is saying your neglectful you are liable. What happens if something else happens between now and when she goes to preschool? If you call your rep, you are one step ahead of her and as long as you follow protocol, she can file claim after claim and there is nothing she can do. That child needs to go now.
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Play Care 10:20 AM 12-18-2014
Originally Posted by Unregistered:
I have a child who got hurt yesterday. Her family has been iin my daycare for 7 years between two children. At first I thought it as a rash of some sort . I called the parent up to let her know. When the dcd came he said it was a bite!!! I have had bitters before and they always leave teeth marks. There is redness and some swelling but no teeth marks. The mom came in today saying it was definitely a bite and that I'm neglectful and that the child must have been screaming. I honestly have no idea what happened. I was here as always the whole time. She cries a lot anyways so I'm sure she did when it happened but nothing earth shattering. I told her mom if she thought I was neglectful to please not leave her here and take her home. She said I pay you for your services and I wish I didn't have to but I have to get to work. She is leaving in a few days for preschool anyways. Now I'm sitting here not sure what to do?? Is it possible to be bitten without leaving teeth marks if the area is red and swollen. Also she says another child did bite her but she might be being told that by her mom. I'm so distraught any suggestions?
Originally Posted by Unregistered:
I have been in business for decades and have seen many bites. Always with teeth marks and usually in a circle. I have no idea what could have happened. This is why I thought it was a reaction
Be proactive. Call you licensor and let her know that you are giving a family notice and she might get a call. Don't be dramatic if she asks why, stick to the facts. "DCG had a mark on her arm that looked like a rash, called parents immediately to let them know. Parent came in this morning saying it was a bite mark and that I'm neglectful. She then dropped her child off with me. It was NOT a bite mark." By making it clear mom left the child in your care despite the fact she claims you were neglectful benefits you. No loving parent is going to leave a child with some one they believe is abusing their child or allowing their child to be abused, even if they "have" to work. and be firm in that you know it wasn't a bite - because in your heart you do. Don't be washy washy on this point - or give the impression that you are not sure, etc. they will jump on that. But if you can say with certainty (and I think you can) that it was NOT a bite, you're in a better postion.
Give mom notice of immediate termination as soon as she picks up. I'd be out the door with her child and the childs things as she pulls up so she's not even in your house.
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midaycare 10:22 AM 12-18-2014
Originally Posted by cara041083:
How do you know that she won't file a complaint against you when she no longer needs care? She is bullying you. If she is gonna file a complaint, she will do it regardless if you term. Take a picture of it. Write up a complaint. Call your rep and give them a heads up, and call for pick up ASAP. If she is saying your neglectful you are liable. What happens if something else happens between now and when she goes to preschool? If you call your rep, you are one step ahead of her and as long as you follow protocol, she can file claim after claim and there is nothing she can do. That child needs to go now.
Absolutely that child needs to go now.
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Unregistered 10:24 AM 12-18-2014
Does it hurt me to say I don't know what happened ? Between us I really do not know I didn't see anything!
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Unregistered 10:36 AM 12-18-2014
Can someone explain how am I liable if she accused me of neglect..i don't mean to sound ignorant I just can't understand how a mom could accuse me of not watching the kids and then leaving for work and refusing to take her home. How does that make me liable? I understand the risk of her getting hurt again obviously. Truthfully I am not letting her off the couch I'm so afraid of an injury. I just hate drama and am trying to stay cool especially since she is leaving soon. I hate to make it worse!!! Ugh.
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cara041083 11:04 AM 12-18-2014
Originally Posted by Unregistered:
Does it hurt me to say I don't know what happened ? Between us I really do not know I didn't see anything!
no it doesn't hurt you. For all you know it could have happened at home and they are blaming you. You saw a rash and notified them. You did your job. I have had this same thing happen to me. You can be sitting in a room with kids and changing a diaper, or tending to another child and while looking away it can happen in a second. It happens.
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Shell 11:05 AM 12-18-2014
You know, this mom has a lot of nerve. 7 years and she is doubting you?!!! Is something else going on here? Is she looking for a reason to get you in trouble, get out of paying? I agree with the others, if she doesn't feel her kid is safe, she needs to never return. This woman really sounds like she is lying about something. I wouldn't want to give her a chance to make something up- anything can happen in two days! Definitely speak to your licensor and yes, sometimes things happen that we didn't see- we are only human!
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daycarediva 11:09 AM 12-18-2014
You need to be on top of it and call licensing and terminate before this mom calls and terminates. To not report it, makes you look guilty. We are ALWAYS liable for what happens with children in our care, but to be accused of neglect is serious. I would take it as such and treat it as such. Pictures, and I email with my licensar (registrar) so she would be getting a picture attachment and a brief/facts only statement of events. I like what playcare said. If your registrar has a photo in hand, and a statement from you when this Mom calls, it is going to go MUCH better for you than not reporting it at all.

In my experience, the registrars are good at weeding out these types of disgruntled parent calls and it will only help you to have already notified licensing and let them go (no trust, no care as I said before).

IS there validity to what she says about you on the ipad or the kids hurting each other?
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Play Care 11:16 AM 12-18-2014
Originally Posted by Unregistered:
Does it hurt me to say I don't know what happened ? Between us I really do not know I didn't see anything!
I wouldn't lie- but my thought is that you've been doing this long enough to know what a bite mark looks like and how a child who has been bitten would react. So I'd not put the focus on the fact you didnt see the child get bitten, but that you know the child wasn't bitten, KWIM?

That said, are you on the iPad when mom has dropped off and picked up? Has she seen kids fighting in your care? If you have no idea where this is coming from (or believe she is exaggerating) it could be because she needed day care today and wanted you to feel afraid to keep the child, so she could pull tonight when she gets off work. But only you know the truth.
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hope 11:17 AM 12-18-2014
Originally Posted by Unregistered:
Can someone explain how am I liable if she accused me of neglect..i don't mean to sound ignorant I just can't understand how a mom could accuse me of not watching the kids and then leaving for work and refusing to take her home. How does that make me liable? I understand the risk of her getting hurt again obviously. Truthfully I am not letting her off the couch I'm so afraid of an injury. I just hate drama and am trying to stay cool especially since she is leaving soon. I hate to make it worse!!! Ugh.
The liability comes when she decides that you have been neglectful again. She has proven that she can and will say anything. A parent that makes up stories once will do it again. Next time she may say you sexually abused her child. Who knows.
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Leigh 11:21 AM 12-18-2014
Originally Posted by Play Care:
Be proactive. Call you licensor and let her know that you are giving a family notice and she might get a call. Don't be dramatic if she asks why, stick to the facts. "DCG had a mark on her arm that looked like a rash, called parents immediately to let them know. Parent came in this morning saying it was a bite mark and that I'm neglectful. She then dropped her child off with me. It was NOT a bite mark." By making it clear mom left the child in your care despite the fact she claims you were neglectful benefits you. No loving parent is going to leave a child with some one they believe is abusing their child or allowing their child to be abused, even if they "have" to work. and be firm in that you know it wasn't a bite - because in your heart you do. Don't be washy washy on this point - or give the impression that you are not sure, etc. they will jump on that. But if you can say with certainty (and I think you can) that it was NOT a bite, you're in a better postion.
Give mom notice of immediate termination as soon as she picks up. I'd be out the door with her child and the childs things as she pulls up so she's not even in your house.


No way should you let someone like that back in the door. I'd have never let her leave her child this morning. Also mention to your licensor the lack of supervision that you were accused of, stressing that this child is first in, last out, and that everything the mom accused you of is untrue and impossible.
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Leigh 11:22 AM 12-18-2014
Originally Posted by Unregistered:
Does it hurt me to say I don't know what happened ? Between us I really do not know I didn't see anything!
How could you know how a rash happened? If you feel it's a rash, it probably is just that. You have tons more experience than this mother.
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Leigh 11:23 AM 12-18-2014
Originally Posted by cara041083:
no it doesn't hurt you. For all you know it could have happened at home and they are blaming you. You saw a rash and notified them. You did your job. I have had this same thing happen to me. You can be sitting in a room with kids and changing a diaper, or tending to another child and while looking away it can happen in a second. It happens.
It DOES happen a lot that an injury happens at home, and the parents try to shift the blame, especially if the injury was intentional.

Honestly, if she truly believed you to be neglectful and left her child in your care, SHE is also guilty of neglect for leaving her child in an unsafe environment.
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KIDZRMYBIZ 11:34 AM 12-18-2014
I have had a DCD one time ask about a mark on DCG, and insinuate that I wasn't watching closely enough and that was how it happened (it was funny, too, because the mark was a concrete scratch on her back that happened on a Sunday at home, that DCM pointed out to me on Monday morning, and DCD was asking about Tuesday morning. Um, yeah, talk to your wife, Bozo).

I bristled right then and there. I told him that from this point forward I would be checking both children over top to bottom at drop off and pick up and keeping a journal of any and all "marks" on them until I felt that mutual trust had been reestablished. I did, for probably a month and a half, and they were with me for almost another 2 years.

My point is, it could turn out to be nothing. Idt sometimes other people realize how awful and potentially damaging it is to say a dc provider isn't paying enough attention, turning her back, not having 8 independently moving eyes in her head to keep one on every single child, every single second...

I would probably try to ride it out, too, if it's only 2 more days, in hopes of not rocking the boat anymore with a term. But believe me, I would be documenting like crazy. And I would report to my licensor exactly what Play Care said.
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MOM OF 4 04:20 PM 12-18-2014
Originally Posted by Unregistered:
I'm afraid to make it worse. if I term her she will report me I assume. I have nothing to hide but seriously I do t want to go through it! The licensors always take parents sides. I don't feel as if they are here for providers at all. I'm hoping she calms down and she is leaving anyways in 2 days. Bad idea to wait it out do you think?
1. Call licensing
2. DOCUMENT everything
3. Term and do NOT take the kid tomorrow.
4. If mom comes back to you with something stupid like her previous comments, then you ignore and tell her good bye.
5. SHE is neglectful if she is leaving her child in a child care she truly believes is unsafe. I hope SHE gets into trouble when she tries to tell licensing how horrible you are and you can prove she dropped the kid off IN SPITE of that thought.
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Unregistered 05:05 PM 12-18-2014
I hesitate to call licensing because..I have been in business for 27 years and in that time I had one incident. I will never forget! A infant had a bloody nose. It was extreme I panicked I called 911 and went with the infant in the ambulance I left my assistant back to call all other parents ..everything turned out to be fine.. She was diagnosed with a cold and dry heat caused the bloody nose... Her parents were grateful I called and even sent me a fruit basket... The next day dss and my licensor came in. I still thought everything was fine and even felt proud of how I handled the situation...they didn't believe me thought I might have hurt the child. I will never forget my horror.. I cried and shook truly I was mortified. It turned out fine... Doctors said it was dry air and a nose bleed. Parents were grateful. Other parents were called by dss and gave great references. But I will never forget... I don't feel anyone is for the provider. When someone calls our agencies to you really feel protected?
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MOM OF 4 LOGGED OUT 08:39 AM 12-19-2014
Originally Posted by Unregistered:
I hesitate to call licensing because..I have been in business for 27 years and in that time I had one incident. I will never forget! A infant had a bloody nose. It was extreme I panicked I called 911 and went with the infant in the ambulance I left my assistant back to call all other parents ..everything turned out to be fine.. She was diagnosed with a cold and dry heat caused the bloody nose... Her parents were grateful I called and even sent me a fruit basket... The next day dss and my licensor came in. I still thought everything was fine and even felt proud of how I handled the situation...they didn't believe me thought I might have hurt the child. I will never forget my horror.. I cried and shook truly I was mortified. It turned out fine... Doctors said it was dry air and a nose bleed. Parents were grateful. Other parents were called by dss and gave great references. But I will never forget... I don't feel anyone is for the provider. When someone calls our agencies to you really feel protected?
1. You'll have an incident EITHER way. Keep her, you're bound to give her more ideas to make up. Let her go, she'll make stuff up anyway. Either way, you're SOL so you may as well be the one to do the first call
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Unregistered 09:59 AM 12-22-2014
So my parent showed up at the end of the day. Dropped my check off.gave me a dirty look and took child and left..she didn't show up today...thank god she is gone!! Now I just wait to see if she files a complaint...so ridiculous..I've been so stressed..
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Laurel 05:27 PM 12-22-2014
I don't see how her claim of neglect would have any standing in a court of law. What judge in their right mind wouldn't ask the parent "Well if you thought this provider was neglectful why did your family use her services for 7 years?" Give me a break!

Laurel
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Suzy 05:34 PM 12-22-2014
Not to mention...I told her to please leave if you feel this way and she said NO!!!! I have to get to work..and kept her here all day..unbelieveable.
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Laurel 06:39 AM 12-23-2014
Originally Posted by Suzy:
Not to mention...I told her to please leave if you feel this way and she said NO!!!! I have to get to work..and kept her here all day..unbelieveable.
Has she always been strange? If not, maybe she is going through some personal crisis. I've seen people do uncharacteristic things when they are going through a divorce or some other crisis. Likely it has nothing to do with you at all.

Laurel
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Suzy 09:29 AM 12-23-2014
She never treated me well and I always bent over backwards. She always treated me like she was the boss. I allowed it so shame on me 😒 I will be wiser next time.
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