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Daycare Center and Family Home Forum>A Parent Apology!!
busymommy0420 07:46 PM 11-12-2012
DCM gave me payment for this week and next in cash as always. She left and I counted it and she shorted me one day. I texted her and asked her to bring it in next week. She asked why since I am closed Thanksgiving and the day after. I responded that those are paid days off. She then responded that she did not agree with me getting paid for Friday. I kindly responded that I was sorry she did not agree with this but I work all year without earning sick time or vacation time and I simply take 8 paid "holiday" days off a year. I said I realize my program is different than others with extra fees including pre-school, ballet & field trips but all of this was discussed in the interview. I also sent her a copy of her signed contract. I also stated that if this was too much for her she could give me her two weeks notice. I stated I am glad to care for her child but I realize my program isn't for everyone. I did not receive a response for a few hours...then I got an apology and that she LOVES my program and it was her error. My jaw dropped to the floor. Just had to share!
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sharlan 07:54 PM 11-12-2012
I got a call today.........do I just pay for Thurs or for both days. Uh, same as last year, I charge a flat rate for the week. I don't care if you come for 1 day or 5 days. I don't have any pt'rs.
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Michael 08:03 PM 11-12-2012
That's nice. She had your contract that she could review and you were firm and resolved. I need to find a backbone award.


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SilverSabre25 08:37 PM 11-12-2012
Originally Posted by Michael:
That's nice. She had your contract that she could review and you were firm and resolved. I need to find a backbone award.

omg that's awesome Michael. Can we have that as a smilies over there --->?
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SilverSabre25 08:38 PM 11-12-2012
Originally Posted by busymommy0420:
DCM gave me payment for this week and next in cash as always. She left and I counted it and she shorted me one day. I texted her and asked her to bring it in next week. She asked why since I am closed Thanksgiving and the day after. I responded that those are paid days off. She then responded that she did not agree with me getting paid for Friday. I kindly responded that I was sorry she did not agree with this but I work all year without earning sick time or vacation time and I simply take 8 paid "holiday" days off a year. I said I realize my program is different than others with extra fees including pre-school, ballet & field trips but all of this was discussed in the interview. I also sent her a copy of her signed contract. I also stated that if this was too much for her she could give me her two weeks notice. I stated I am glad to care for her child but I realize my program isn't for everyone. I did not receive a response for a few hours...then I got an apology and that she LOVES my program and it was her error. My jaw dropped to the floor. Just had to share!


That's awesome!
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Cat Herder 08:41 PM 11-12-2012
Congrats
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Michael 08:57 PM 11-12-2012
Originally Posted by SilverSabre25:
omg that's awesome Michael. Can we have that as a smilies over there --->?
I think its too big but I'll see what I can do.
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cheerfuldom 09:17 PM 11-12-2012
go you!!!!!
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Luna 04:33 AM 11-13-2012
You gave her the perfect response! Good for you
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daycarediva 07:07 AM 11-13-2012
That's awesome! So glad that it worked out in your favor!
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littlemissmuffet 07:46 AM 11-13-2012
Originally Posted by busymommy0420:
DCM gave me payment for this week and next in cash as always. She left and I counted it and she shorted me one day. I texted her and asked her to bring it in next week. She asked why since I am closed Thanksgiving and the day after. I responded that those are paid days off. She then responded that she did not agree with me getting paid for Friday. I kindly responded that I was sorry she did not agree with this but I work all year without earning sick time or vacation time and I simply take 8 paid "holiday" days off a year. I said I realize my program is different than others with extra fees including pre-school, ballet & field trips but all of this was discussed in the interview. I also sent her a copy of her signed contract. I also stated that if this was too much for her she could give me her two weeks notice. I stated I am glad to care for her child but I realize my program isn't for everyone. I did not receive a response for a few hours...then I got an apology and that she LOVES my program and it was her error. My jaw dropped to the floor. Just had to share!


GOOD FOR YOU!

This is the kind of post I love to read... where a provider stands up for themselves, their business and their income!! I always think it's funny when parents get all snotty and try and tell us how it is - and then when we correct them and let them know they are welcome to go elsewhere their tune suddenly changes Too bad more parents can't just respect our policies from the get-go.
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busymommy0420 07:55 AM 11-13-2012
Thanks for the award...I LOVE it and I LOVE that I stood up for myself. The parents don't realize that this is a job too. I bet if their boss denied them pay they would have a backbone too!
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EntropyControlSpecialist 09:06 AM 11-13-2012
Originally Posted by littlemissmuffet:

GOOD FOR YOU!

This is the kind of post I love to read... where a provider stands up for themselves, their business and their income!! I always think it's funny when parents get all snotty and try and tell us how it is - and then when we correct them and let them know they are welcome to go elsewhere their tune suddenly changes Too bad more parents can't just respect our policies from the get-go.
I know, it's a darn shame.

I'm glad she ended up apologizing. That's the kind of person I want to work with. Someone who will admit their mistakes!
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Blackcat31 09:18 AM 11-13-2012
Originally Posted by busymommy0420:
Thanks for the award...I LOVE it and I LOVE that I stood up for myself. The parents don't realize that this is a job too. I bet if their boss denied them pay they would have a backbone too!


Good for you!
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My3cents 11:57 AM 11-13-2012
Originally Posted by littlemissmuffet:

GOOD FOR YOU!

This is the kind of post I love to read... where a provider stands up for themselves, their business and their income!! I always think it's funny when parents get all snotty and try and tell us how it is - and then when we correct them and let them know they are welcome to go elsewhere their tune suddenly changes Too bad more parents can't just respect our policies from the get-go.
This.......... feel the same as above



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makap 01:13 PM 11-13-2012
Originally Posted by Michael:
I think its too big but I'll see what I can do.

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Tags:contract - holiday, paid days off, paid holidays, parent apology
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