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Lyss 06:36 PM 03-20-2013
We've been ordering from scholastic a lot lately and I've started to notice that in every order at least one book (3 in the last order) is "no longer available" and they sent a random replacement.

I'm actually fine with the replacements, as the ones I get are usually along similar "themes" but a few of my parents are starting to get annoyed when they get a random one nothing like what they ordered.

I checked to make sure they weren't always ordering off the clearance or last chance sections.

Does this repeatedly happen to anyone else? Personally I'll keep ordering, I love Scholastic and I understand they do a high volume of sales in schools, but I don't want my DCPs to get discouraged and stop!
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EntropyControlSpecialist 06:48 PM 03-20-2013
I've never had this happen!
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Jewels 06:56 PM 03-20-2013
Never happened to me and I order at least once a month
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nanglgrl 07:42 PM 03-20-2013
Never happened to me either.
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Meyou 03:04 AM 03-21-2013
This happened twice to my daughter last month at school. We also got a credit towards our next order though as an apology.
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frgsonmysox 04:25 AM 03-21-2013
How do you hand out book orders to your parents?
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Jewels 04:37 AM 03-21-2013
Originally Posted by frgsonmysox:
How do you hand out book orders to your parents?
you call scholastic and set up a teacher account, you have to call because your a daycare, and then the will ship catalougues to you, and you earn lots of free books, its awesome!!
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Blackcat31 08:42 AM 03-21-2013
It has happened here on occasion but very rarely and when it does happen, not only do I get a substitute book but I also get a voucher for $3 as a "sorry" so for me, it is a win-win.

I love Scholastic! We have been participating in book orders for years!
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Lyss 08:46 AM 03-21-2013
Originally Posted by Meyou:
This happened twice to my daughter last month at school. We also got a credit towards our next order though as an apology.
Usually the parents get $3 off coupon in addition to the $5 free book coupon they usually get with orders but one DCP in particular was getting frustrated that the books she wants aren't available.

I did just get her backordered items this morning and one isn't what she ordered but it's actually something I think DCB will enjoy more plus the item she ordered (some measuring with worms kit) was valued at 3.99 but the item they sent as a replacement (adding bears kit) is an 8.99 value! I'm definitely going to play this up so she'll keep ordering!

Originally Posted by Jewels:
you call scholastic and set up a teacher account, you have to call because your a daycare, and then the will ship catalougues to you, and you earn lots of free books, its awesome!!
I was able to set mine up online, I submitted the form and then they emailed me to verify and get more information, took less than a day! But maybe I just got lucky because I've seen multiple people say they had difficulty with the online system.
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itlw8 08:52 AM 03-21-2013
are you sending in the order on time or waiting till near the next one comes out. the sooner you send the more likely they have it.
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originalkat 08:56 AM 03-21-2013
It has never happened to me either. I usually send out the catalog and then have the due date about 1 week later. I place the order within a couple of days. Maybe if you wait till th end of the month they run out??
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MrsSteinel'sHouse 09:43 AM 03-21-2013
I had this happen to me this month too. The substitute was not as cute as the book ordered.
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Lyss 10:01 AM 03-21-2013
Originally Posted by originalkat:
It has never happened to me either. I usually send out the catalog and then have the due date about 1 week later. I place the order within a couple of days. Maybe if you wait till th end of the month they run out??
I do this as well. DCPs get the order forms a day or so after I do and I give them til the following Friday (usually that's about a week and a half or so depending on when I get them) to complete their orders and then I log in and place the order the Saturday after the due date I give the parents.

Maybe I'll make sure its only one week and get the orders out at the end of the day. Thanks
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frgsonmysox 10:26 PM 03-22-2013
Originally Posted by Jewels:
you call scholastic and set up a teacher account, you have to call because your a daycare, and then the will ship catalougues to you, and you earn lots of free books, its awesome!!
That is so freaking awesome! I am off to check this out! I think some of my parents would love this!
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