My daycare provider has not provided me with her list of policies after my child has attended for 3 months. The only agreements we have seen are related to her hours and how much she charges/what we will pay. I've been asking to see policies for about a month and she says she still working on them. She has been licensed for 7 years.

Recently, she is trying to hold us to things that she says are policies that we have not seen nor agreed to. For example, she is closed for a 7 day vacation and we are still required to pay her. She just informed me of this last week after I inquired about her hours for Christmas.

Does anyone have experience with this? This seems so odd to me.

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