Forum Kidacare by Minute Menu Force of Nature Disinfectant HiMama Childcare App

Go Back Forum > Parents and Guardians Forum

Parents and Guardians Forum Parents and Guardians should post and answer questions here.

Thread Tools Display Modes
Old 07-26-2012, 08:30 AM
Angelwings36's Avatar
Angelwings36 Angelwings36 is offline Member
Join Date: Feb 2011
Location: Saskatchewan, Canada
Posts: 438
Default High Maintenance DCM How To Approach?

I had a new family start with me this week. The 3 year old girl and 14 month old boy come on Tuesdays and Thursdays each week. When mom came to drop off all of my forms prior to the children's start date this Tuesday I was FLOORED to see what she had done with my child information form (the contact information for the children and medical/allergy background form). She had added one page per child of directions on how to interact with them based on their personality, what activities to offer them and what food to feed them. On her 14 month old son's child information form she even stated how I was suppose to treat him if he had a temper tantrum. This morning when she came in with the kids she instructed me on how I was suppose to put her 14 month old down for a nap. My transition into nap time starts at 12:00pm (we do diaper changes, get nap areas ready and then I read the children a story). The children then sleep from 12:30pm - 2:30pm and we transition out of nap time. She instructed me to let her 14 month old run around from 12:00pm (or right after lunch) until he poops then I am to lay him down and let him cry 5-10 minutes then go in to sooth him and so on and so forth. So I kindly reminded her (as per contract) how I do the transition into nap time and reassured her that if her son pooped during nap time I would go in and change him. It's obvious though that these "special" requests and orders are not going to stop anytime soon. How do I deal with this situation?
Reply With Quote
Old 07-26-2012, 09:11 AM
mrsp'slilpeeps's Avatar
mrsp'slilpeeps mrsp'slilpeeps is offline
Advanced Member
Join Date: May 2011
Location: Sitting in a snow drift in Southern Alberta
Posts: 606

If she wants special care, she pays special fees.
Reply With Quote
Old 07-26-2012, 09:19 AM
Childminder's Avatar
Childminder Childminder is offline
Advanced Member
Join Date: Oct 2009
Location: MI
Posts: 1,499

Give it a trial period of two weeks and then notify her that it is just not working out. Your house your rules. It will just turn into a huge problem and not be worth the $.
Reply With Quote
Old 07-26-2012, 09:59 AM
nanglgrl's Avatar
nanglgrl nanglgrl is online now Member
Join Date: Jul 2012
Location: Iowa
Posts: 1,621

Oh my! Where do these crazy people come from? I would tell her that you have a schedule to follow and you have it so the group as a whole gets their needs met. Tell her you appreciate her information and tell her that she needs to trust you to be able to do your job, if not maybe a nanny would be a better fit for her.
Reply With Quote
Old 07-26-2012, 10:11 AM
Lilbutterflie's Avatar
Lilbutterflie Lilbutterflie is offline
Advanced Member
Join Date: Apr 2010
Location: TX
Posts: 1,366

Here is an example of a mom who believes she is the boss, you are an employee; rather than YOU are the boss offering a service that she is paying for. Somehow, you have to sit down and talk with her about the differences between those two things. Some parents just don't understand this concept until it's explained to them. Then, after the discussion, you can kindly let her know that if she does want everything done her own way; a nanny might better suit her needs.

One positive to this is that at least you are aware of the child's habits, discipline, eating behaviors, and schedule at home. It really helps when they are first beginning care!
Reply With Quote
Old 11-10-2012, 04:11 AM
Holiday Park's Avatar
Holiday Park Holiday Park is offline
New Member
Join Date: Oct 2012
Location: United States
Posts: 281

I have one similar but she doesnt give instructions. She gave all these #'s for emergency contacts though , I can't argur with that cause then if her dd needs to be picked up she cant have an excuse for being late after I add a no layeness+ late fees rule. i have #'s for three aunt/uncles, boyh sets of grandparents and work, ad well as mom&dad, and each of those petson's home AND cells . thats a lot of contacts in my address book for 1kid. She just tells me stuff istead of asking. I'm about to make a new handbook and lay everything out on paper. And then she can agree to everything and continue care or choose to term wether it be emediately or when the terms come into affect.
I'm hoping to get a replacement lined up in case she chooses not to stay.
Reply With Quote
Old 11-12-2012, 10:56 AM
MarinaVanessa's Avatar
MarinaVanessa MarinaVanessa is offline
Family Childcare Home
Join Date: Jan 2010
Location: Ventura County, CA
Posts: 7,200

I would simply have a chat with her.

"Hi Susan, I was thinking about your list of suggestions that you attached to the forms. Thanks for giving me insight on what works for you and your kids at home, if I have any problems I'll make sure to reference them. I just want to make sure that we are on the same page here ... I need to make sure that you understand that this is my business and I have a routine and specific way that I run things here. Because I offer group care any suggestions from clients must be conducive to our routine, schedule and group care. ...."

So on and so forth. I think you should set boundaries for her and make sure that you explain that you run the show at daycare ... have the kids ever been in daycare before? Maybe she doesn't know how FCC or centers work ... sounds like she might think that you're a babysitter or Nanny rather than a daycare.

If you don't say something it'll only leave the door open for more .... suggestions ... from mom.
Daycare Ninja, CA
Helping Hands Childcare
Reply With Quote
Old 11-12-2012, 11:47 AM
EntropyControlSpecialist's Avatar
EntropyControlSpecialist EntropyControlSpecialist is offline
Embracing the chaos.
Join Date: Mar 2012
Location: A toasty environment!
Posts: 7,430

"I understand that you have a routine that works well for you at home, but we have a routine that works well for us here at school. I appreciate you taking the time to write down things you think might be helpful for me to know." is what I'd be saying with a big smile.
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
High Reach Learning. Anyone Use It?? SunflowerMama Curriculum 5 04-29-2014 10:43 AM
are my rates too high? Nickel Daycare Center and Family Home Forum 2 08-13-2012 08:43 AM
Creative Curriculum vs High Reacvc Teacher11208 Curriculum 3 07-28-2012 07:43 PM
*Sigh* High Maintenance Parents, Easy Child SilverSabre25 Daycare Center and Family Home Forum 2 02-23-2011 12:57 PM
New Provider Needing Help With High Needs Baby and Inflexible DCM MG&Lsmom Daycare Center and Family Home Forum 31 10-15-2010 05:51 AM

All times are GMT -7. The time now is 08:27 PM.         Find A Daycare         List Your Daycare         Toys & Products                 About Us
Please read our Disclaimer before continuing.

Topics pertain mainly to the following States:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming