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  #1  
Old 09-20-2017, 07:45 AM
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Default Is A Text Message Considered A Written Notice?

A parent gave their 2 week notice in a text. Would this be acceptable as a written notice?
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  #2  
Old 09-20-2017, 07:58 AM
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Quote:
Originally Posted by MomBoss View Post
A parent gave their 2 week notice in a text. Would this be acceptable as a written notice?
Yes but my policy is that notice not given on a Friday will be considered given as of the Friday that follows when it was given.
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Old 09-20-2017, 08:00 AM
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To me, yes.
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Old 09-20-2017, 08:12 AM
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Ok good to know. I was thinking of doing the same to a family I want to terminate, a text message just seems easier and to me, less awkward than passing a letter at pickup.
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Old 09-20-2017, 08:33 AM
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I would accept it as notice but I require notices to be submitted on Fridays WITH final payment (if no deposit).

So if the parent texted me today, the notice wouldn't take effect until this coming Friday and upon drop off on that day (or last day of the week) parent would have to submit payment for final two weeks or there would be no additional services provided.
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Old 09-20-2017, 09:03 AM
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for me, I wouldn't accept a text. I want a paper trial that I can have proof of documentation. Especially on something like this.

I have learned the hard way.
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Old 09-20-2017, 09:09 AM
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I would accept a text, email or handwritten notice.
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Old 09-20-2017, 09:11 AM
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Quote:
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for me, I wouldn't accept a text. I want a paper trial that I can have proof of documentation. Especially on something like this.

I have learned the hard way.
Can you print your texts out? Sometimes you can.

You can also take a screen shot and email that to yourself for a paper trial.

On a side note, this is why I switched to google voice for my DC number. Any texts I receive are emailed to me so if something happens to my phone I have the texts saved in my email.
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  #9  
Old 09-20-2017, 09:19 AM
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I think at this point I would accept that too, if you are able to forward it to your email and print it, I would ask them to sign it when they pick up just so you have a copy.
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Old 09-20-2017, 09:28 AM
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Quote:
Originally Posted by daycare View Post
for me, I wouldn't accept a text. I want a paper trial that I can have proof of documentation. Especially on something like this.

I have learned the hard way.
Print your texts....

When a parent withdraws from care they are required to sign/date and exit form. That serves as my paper trail.
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  #11  
Old 09-20-2017, 09:36 AM
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Quote:
Originally Posted by Blackcat31 View Post
Print your texts....

When a parent withdraws from care they are required to sign/date and exit form. That serves as my paper trail.
I always email my insurance company showing that I have zero liability of the child as of XYZ date.

then follow it up with an exiting survery .
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  #12  
Old 09-20-2017, 09:44 AM
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I would accept it yes. My families pay a two week deposit which is applied to the last two weeks of care once they give notice. I would let them know that care ends on xx date (2 weeks from date of text) and no $$ is owed unless circumstances changed since the depsit was made (they either pay the difference or I issue a refund).
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  #13  
Old 09-20-2017, 09:48 AM
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sorry, I always forward the email from the parent to my insurance company is what I meant to say.
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  #14  
Old 09-20-2017, 09:52 AM
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Quote:
Originally Posted by Ariana View Post
I would accept it yes. My families pay a two week deposit which is applied to the last two weeks of care once they give notice. I would let them know that care ends on xx date (2 weeks from date of text) and no $$ is owed unless circumstances changed since the depsit was made (they either pay the difference or I issue a refund).
I have an OT question for those of you that take two week deposits to be applied for the end of care. Where do you keep this money? Do you have a seperate account or do you just keep it in your account and know not to spend it? I haven't required a deposit for any of my families so far as I have known them all personally or known through a friend. I can see in the future taking on clients I don't have a relationship with and wanting to implement this. Two weeks of care for the 5-8 kids I allow adds up.
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Old 09-20-2017, 10:07 AM
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Quote:
Originally Posted by storybookending View Post
I have an OT question for those of you that take two week deposits to be applied for the end of care. Where do you keep this money? Do you have a seperate account or do you just keep it in your account and know not to spend it? I haven't required a deposit for any of my families so far as I have known them all personally or known through a friend. I can see in the future taking on clients I don't have a relationship with and wanting to implement this. Two weeks of care for the 5-8 kids I allow adds up.
I cash it and spend it. Basically they get free care the last two weeks. If I needed the money I wouldn't cash the money or I would put it aside somehow to cover me.
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  #16  
Old 09-20-2017, 04:33 PM
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To me no but I have it worded in my policies and contract that a text isn't considered a 2-week notice. Personally I want a comprehensible sentence with a date end and a date and signature to keep in the child's file.

Other than that I accept text as written notice of other stuff like calling out sick, asking for an extra day, more time etc.)
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  #17  
Old 09-20-2017, 05:46 PM
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Yes, I take a screen shot that shows the phone number it's coming from. That phone number acts as the signature. Then I print it out and stick it in their file.
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