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Daycare Center and Family Home Forum>How Do U Justify?
PitterPatter 08:06 PM 08-01-2011
As if we should have to but...

I'm having guilt trips from a DCM. The one I already helped out by opening a little earlier and allowing some Saturday care. She did finally get the forms in so I will get paid BTW...

She has laid guilt trips on me (or attempted to) every Monday now for 3 weeks in a row. She comes and complains about her job as always and I smile and scoot her on her way politley as always. But every Monday she comes and says she had to call off on Sunday AGAIN because her back up sitter had drama again (she proceeds to go into detail about this girls private drama). Now she may get fired for calling off again blah blah...

I don't know what to say to this anymore. I have tried telling her I'm sorry she had to call off but I can not work on Sundays. I absolutley refuse. I have a family of my own we have things to do, we have church etc. Yet again today (monday), she comes again with the guilt trip and she needs Sunday care too because she is never off on a Sunday... Blah blah blah.. I told her not only can I not do Sunday but I will also be unavailable for this Saturday as well due to a training class I must take in order to stay certified by the state. So then I get "ok since u will be taking Saturday off can the kids come Sunday" What the heck does it take to get through her skull??? Again I say no. So then she says " I only get 1 day off per week too and since I am off tomorrow then that gives u an extra day off" Ummm Nooo I still have a part time kids some days!! Sometimes the DCPs days off do line up but even then shouldn't that just be a YAY for me freebie? Why should I take that as my day off and work around her schedule. Getting long winded here sorry back to the question. HOW do I get her to stop the Monday morning guilt trips? How do I justify wanting Sundays and some Saturdays off with her babbling about she only get's 1 day off. I am surprised she even has a job! From what I hear Sundays are the busiest day and forbidden to call off. She has done it 3 Sundays in a row now telling them she doesnt have a sitter.
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MyAngels 08:16 PM 08-01-2011
My reply would be: "Your problems are not my problems. Oh, by the way, I'm no longer offering weekend care at all." But that's just me .

Seriously - I would just have a frank, face-to-face talk with her and explain in no uncertain terms what you will and won't do, and how you expect her to behave. If she can't deal with it after that without all the drama, then I would probably terminate care. (That's coming from someone who rarely has to terminate anyone, BTW, so I do not say that lightly.)
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Crazy8 08:51 PM 08-01-2011
Do you offer weekend care at all to other families??? If not I would just flat out tell her your daycare is open Mon-Fri. and if she needs regular weekend care maybe you aren't the right provider for her.
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PitterPatter 09:03 PM 08-01-2011
Originally Posted by LittleDiamonds:
Do you offer weekend care at all to other families??? If not I would just flat out tell her your daycare is open Mon-Fri. and if she needs regular weekend care maybe you aren't the right provider for her.
No one else needs it. She has been the only client with a changing schedule. That's part of the reason I get upset, like I haven't done enough for her already. When I open on Saturdays it's only for her 2 kids. I feel bad that she doesn't have anyone but she does have the Dad living right there. He is considered disabled due to issues with his hands not having any feeling and he doesnt know how much pressure he is using but these kids are 2 and almost 4, they don't need much 'handling'. I'm pretty sure he could handle them for half the day. He signs them out without busting my pen so I think he could manage. I just don't get it.
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sharlan 11:05 PM 08-01-2011
I would just tell her that you really don't want to hear anymore about her having to call off on the weekends. You only provide daycare M - F, no exceptions anymore.

I would also tell her that you understand if she needs to find other daycare for the kids that can work around her schedule.
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mac60 03:35 AM 08-02-2011
If she really wanted to find someone, I am positive she could find a high school student that would love to earn some extra money on Sat/Sun. She should calls the high schools and ask around. I know our high schools have names of students who will do these types of jobs.
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Kaddidle Care 04:36 AM 08-02-2011
Originally Posted by sharlan:
I would also tell her that you understand if she needs to find other daycare for the kids that can work around her schedule.
I ditto this.

Do NOT feel guilty - she signed up with you knowing full well what your hours were and she got you to bend - she knows you are a softie. She is playing you and because you are feeling bad about it it's working.

It's not your fault that she accepted a job that only has 1 day off. Your job should get 2 days off and she's already ROBBED you of that. Family time is much more important than the pay from 2 kadiddles for 1 day.

SHE needs to find a job that works for her. She is expecting everyone else to change their schedules around for her and playing the "poor me" game.

Ask her if her hubby needs a home health aid to be there to help feed him, etc. If he is about the house and feeding himself and whatnot then he can watch his own kids for a few hours. He's sitting home collecting disability for what sounds like carpel tunnel. The danger in that is that he might drop things, not use too much pressure.

The High School Student probably quit because there's some creepy guy hanging around the house while she is trying to work.

Again, she's playing you. Don't let her.
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Tags:backbone, drama, enforcing policies - consistency, hours of operation, parent - unrealistic expectations, provider - burnout risk, sunday care, weekend care
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