Default Style Register
Daycare.com Forum
Daycare Center and Family Home Forum>Parent Issue on Last Week- WWYD
spedmommy4 01:16 PM 05-23-2016
A dck projectile vomited all over my classroom this morning. I was alone. I had a parent dropping off at the time. Every single thing that could go wrong when a child is sick, went wrong.

The parent that was there dropping off stayed to help supervise until I could get kids out of the general hazard zone. I called my assistant to work so I could clean up the horror and I called the parent of the sick child at 8:55 am.

Parent of the sick child ignored my calls for an hour. My assistant was able to reach her directly at her job and asked her to call me. (My assistant works at the same place she does in the afternoon) After an hour, I was able to reach her and it took her another hour and five minutes to pick up. (2 HR,5 min total) In the meantime, the child had thrown up three times on the carpet and all over a bunch of toys. I'm spending nap time sanitizing and stewing over this.

I also have to have the carpets professionally cleaned now. (And I just had them cleaned two weeks ago) If I wasn't closing next week I would hand her a term letter. I'm that upset. This is the dck's last week anyway and I'm debating if it's worth terming when they are leaving Friday anyway. Anyone have any words of wisdom? It's only Monday and I need the rest of the week off.
Reply
Mandy 01:31 PM 05-23-2016
First off.... big hugs for you

Second off, even though I am not a provider myself, I would say hand them the letter. Two hours and five minutes is far too long for the parent to show up and pick their kid up. Even if Friday was the kids last day, they would have had to stay home for 48 hours (I once read on here from someone that if a parents keeps them home, its 24 hours until they can return to care, and if a provider sends them home, its 48 hours.), and the kid would have been here only Thursday and Friday. I would term the parent on the fact that they did not answer your calls right away. If I was a mother, and I got a call like that, I would not even finish work. I would show up and take my kid home. That shows respect for both the kid, the provider, and the other kids the provider cares for.

Also, I know this is a fine line to say this, but if I was the provider, and this happened to me, I would insist that the parent cover half of the carpet bill. For example, if it is 100 dollars , they are responsible for 50 dollars.

My words of wisdom is what I said above and also this next line. You do not have to "wait it out" another four days. I feel like the parent disrespected you because she did not answer her phone for an hour. If you are closing next week, I would say just term that parent, and enjoy the week with your other kids . Two hours and five minutes is inexcusable in my book .
Reply
rosieteddy 01:57 PM 05-23-2016
I agree that the child should be done.My contract would say 2 full days vomit -fever free.Also parents need to come quickly to pick up. I would just explain under the circumstance child may not come back.
Reply
thrivingchildcarecom 03:24 PM 05-23-2016
So in our state (CA) our regs state that the child must be fever, vomit and/or diarrhea free for 24 hours before returning. So the way I calculate it, this child cannot return tomorrow for sure and unless she halts vomiting this very minute that would mean Wed as well. I would just send a note to the parent stating that since she did vomit multiple times today, she should be seen by the doctor and return on Wed or Thur (vomiting free) with a dr. note.
Reply
sharlan 04:16 PM 05-23-2016
Originally Posted by thrivingchildcarecom:
So in our state (CA) our regs state that the child must be fever, vomit and/or diarrhea free for 24 hours before returning. So the way I calculate it, this child cannot return tomorrow for sure and unless she halts vomiting this very minute that would mean Wed as well. I would just send a note to the parent stating that since she did vomit multiple times today, she should be seen by the doctor and return on Wed or Thur (vomiting free) with a dr. note.

Where does it say that in CA regs? There is nowhere that I know of that states a child must be fever, vomit and or diarrhea free for 24 hours.
Reply
spedmommy4 04:28 PM 05-23-2016
The regulation is actually vague, as ALL California regs are. (See photo) It says the child must be separated until they aren't sick anymore.
Attached: image.jpg (19.9 KB) 
Reply
Snowmom 05:21 PM 05-23-2016
Originally Posted by spedmommy4:
A dck projectile vomited all over my classroom this morning. I was alone. I had a parent dropping off at the time. Every single thing that could go wrong when a child is sick, went wrong.

The parent that was there dropping off stayed to help supervise until I could get kids out of the general hazard zone. I called my assistant to work so I could clean up the horror and I called the parent of the sick child at 8:55 am.

Parent of the sick child ignored my calls for an hour. My assistant was able to reach her directly at her job and asked her to call me. (My assistant works at the same place she does in the afternoon) After an hour, I was able to reach her and it took her another hour and five minutes to pick up. (2 HR,5 min total) In the meantime, the child had thrown up three times on the carpet and all over a bunch of toys. I'm spending nap time sanitizing and stewing over this.

I also have to have the carpets professionally cleaned now. (And I just had them cleaned two weeks ago) If I wasn't closing next week I would hand her a term letter. I'm that upset. This is the dck's last week anyway and I'm debating if it's worth terming when they are leaving Friday anyway. Anyone have any words of wisdom? It's only Monday and I need the rest of the week off.
Yuck.

What did you say to her at pick up?
What was her response for being unreachable? Did she say why it took over an hour to arrive?
What is your exclusion policy for vomiting? 24 hours? 48 hours?

Only you can really judge the situation based off what your feelings are. Obviously, it's a tough call because it's already their last week.
If it were me, I wouldn't have been too kind when the parent showed up after being unreachable for so long. That's SO not ok.
Reply
spedmommy4 06:04 PM 05-23-2016
Originally Posted by Snowmom:
Yuck.

What did you say to her at pick up?
What was her response for being unreachable? Did she say why it took over an hour to arrive?
What is your exclusion policy for vomiting? 24 hours? 48 hours?

Only you can really judge the situation based off what your feelings are. Obviously, it's a tough call because it's already their last week.
If it were me, I wouldn't have been too kind when the parent showed up after being unreachable for so long. That's SO not ok.
I said very little, I was livid. By the time she picked up I had already had an intense exchange with her via text regarding whether or not her child was too sick to be here. I was done talking to her.

She was not reachable because she was avoiding me. I learned this afternoon that she had an entire conversation with one of my assistants, who wasn't working, while avoiding me. (She talked to them about the situation)

My policy is 24 hours with zero symptoms. After the texts she sent, (my favorite was "does the vomit smell sick? What?!?" I'm somewhat worried she will show up tomorrow if I say nothing.

I have invested a ton of time and energy into this particular dck so I've been going back and forth on whether or not to just be done.
Reply
finsup 06:22 PM 05-23-2016
Originally Posted by spedmommy4:
I said very little, I was livid. By the time she picked up I had already had an intense exchange with her via text regarding whether or not her child was too sick to be here. I was done talking to her.

She was not reachable because she was avoiding me. I learned this afternoon that she had an entire conversation with one of my assistants, who wasn't working, while avoiding me. (She talked to them about the situation)

My policy is 24 hours with zero symptoms. After the texts she sent, (my favorite was "does the vomit smell sick? What?!?" I'm somewhat worried she will show up tomorrow if I say nothing.

I have invested a ton of time and energy into this particular dck so I've been going back and forth on whether or not to just be done.
I would be done. The disrespect alone would do it. My sick policy would have them out tomorrow at the very least and I wouldn't trust her to be honest with me about symptoms after that. Nope, term letter effective immediately.
Reply
Thriftylady 07:18 PM 05-23-2016
I don't get why parents are not more understanding of their sick children. I mean as adults, we want to come home and go to bed when we are sick. Why wouldn't her child want the same thing? The parents who run home at the first sign of sniffles always seem to be the ones who don't do it for their kids.
Reply
finsup 07:58 PM 05-23-2016
Originally Posted by Thriftylady:
I don't get why parents are not more understanding of their sick children. I mean as adults, we want to come home and go to bed when we are sick. Why wouldn't her child want the same thing? The parents who run home at the first sign of sniffles always seem to be the ones who don't do it for their kids.
Yes!! It's like they'll complain day and night about "not having sick time" or work "not believing" their child is sick but yet have no problem taking a day when they have a cold. Suddenly, they have all the sick time in the world
Reply
spedmommy4 08:51 PM 05-23-2016
Originally Posted by finsup:
Yes!! It's like they'll complain day and night about "not having sick time" or work "not believing" their child is sick but yet have no problem taking a day when they have a cold. Suddenly, they have all the sick time in the world
That's been an issue with this parent too. I did end up getting a "been fine all day, see you tomorrow" text. My response was a link to my illness policy online and a firm, "No. See you Wednesday." Then I hit the off button on my phone. Is it Friday yet??
Reply
Mandy 09:09 PM 05-23-2016
If that parent comes by tomorrow, send them away. You sent her a text with the illness policy and you turned off your phone. I am not sure what time it is for you, but whether its 9pm or 12am right now, do something fun

Oh and pardon my french, but that text from her saying her kid "has been fine all day". That flag of denial is waving high on her end . Hope tomorrow is better for you
Reply
spedmommy4 09:16 PM 05-23-2016
Originally Posted by Mandy:
If that parent comes by tomorrow, send them away. You sent her a text with the illness policy and you turned off your phone. I am not sure what time it is for you, but whether its 9pm or 12am right now, do something fun

Oh and pardon my french, but that text from her saying her kid "has been fine all day". That flag of denial is waving high on her end . Hope tomorrow is better for you
Right?!
I'm turning in early for a good night sleep. I earned it today.
Reply
childcaremom 04:04 AM 05-24-2016
Originally Posted by spedmommy4:
A dck projectile vomited all over my classroom this morning. I was alone. I had a parent dropping off at the time. Every single thing that could go wrong when a child is sick, went wrong.

The parent that was there dropping off stayed to help supervise until I could get kids out of the general hazard zone. I called my assistant to work so I could clean up the horror and I called the parent of the sick child at 8:55 am.

Parent of the sick child ignored my calls for an hour. My assistant was able to reach her directly at her job and asked her to call me. (My assistant works at the same place she does in the afternoon) After an hour, I was able to reach her and it took her another hour and five minutes to pick up. (2 HR,5 min total) In the meantime, the child had thrown up three times on the carpet and all over a bunch of toys. I'm spending nap time sanitizing and stewing over this.

I also have to have the carpets professionally cleaned now. (And I just had them cleaned two weeks ago) If I wasn't closing next week I would hand her a term letter. I'm that upset. This is the dck's last week anyway and I'm debating if it's worth terming when they are leaving Friday anyway. Anyone have any words of wisdom? It's only Monday and I need the rest of the week off.
Meh. I'd hand her a term letter. Or send her a term text. She's given you plenty of reasons to do so.
Reply
Blackcat31 05:16 AM 05-24-2016
Originally Posted by childcaremom:
Meh. I'd hand her a term letter. Or send her a term text. She's given you plenty of reasons to do so.
NO way would I give one more second of my time to someone so disrespectful.

Yesterday would have been her LAST day.

How rude.
Reply
Meeko 06:33 AM 05-24-2016
I'm sure she was thinking along the lines of;

"What's she gonna do? Term me?!! Haha...our last day is coming up, so who cares"

So I would term!
Reply
lovemykidstoo 06:43 AM 05-24-2016
Originally Posted by spedmommy4:
That's been an issue with this parent too. I did end up getting a "been fine all day, see you tomorrow" text. My response was a link to my illness policy online and a firm, "No. See you Wednesday." Then I hit the off button on my phone. Is it Friday yet??
Isn't it amazing how the miraculously get cured? so I hope she didn't show up today.
Reply
spedmommy4 08:23 AM 05-24-2016
Originally Posted by Blackcat31:
NO way would I give one more second of my time to someone so disrespectful.

Yesterday would have been her LAST day.

How rude.
She didn't show today so I'm guessing she took my message regarding my sick policy seriously.

I didn't end up terming for two reasons. 1) she's subsidy and I need her signature on a bunch of forms. I don't need the hassle of an argument with her a week and a half before I move out of state 2) Our goodbye party is tomorrow. It would have been a downer for me if the little one wasn't there.

Over the 3 days that are left it just wasn't worth it.
Reply
rosieteddy 02:06 PM 05-26-2016
Just a suggestion. Everyone should change their sick policy to -child must be vomit and fever free for two whole days.I had the 48 hr clause and a parent actually showed up in the afternoon and said "well its been 48 hrs.
Reply
EntropyControlSpecialist 03:54 PM 05-26-2016
Originally Posted by rosieteddy:
Just a suggestion. Everyone should change their sick policy to -child must be vomit and fever free for two whole days.I had the 48 hr clause and a parent actually showed up in the afternoon and said "well its been 48 hrs.
I actually let mine do that. If they leave at 2:15 because then they can return 2 days later after 2:15. I put in the exact time.
Reply
Annalee 06:10 PM 05-26-2016
8:00 AM is my arrival cut-off time so regardless of their 48 hours they CANNOT arrive past 8:00....so I am covered with that issue.
Reply
daycarediva 03:52 AM 05-27-2016
Originally Posted by Meeko:
I'm sure she was thinking along the lines of;

"What's she gonna do? Term me?!! Haha...our last day is coming up, so who cares"

So I would term!
I would have her come in, sign forms and then hand her an immediate term. HECK NO would I allow someone to treat me that way.

I have in my handbook (which parents have to sign agreeing to) that a child must be picked up within 30 minutes from my INITIAL CONTACT. If they work further away, then I have a back up contact person on file who can pick up WITHIN 30 MINUTES. It is NON NEGOTIABLE.

I am 20 minutes away from our closest city where the major employers in our area are. This gives them enough time to get in the car and go. It is absolutely term worthy!
Reply
daycarediva 03:53 AM 05-27-2016
If you don't term, I would tell her flat out that you would have if there had been additional time left on your contract and that you didn't appreciate the disrespect to you, her child and the other children in care.
Reply
spedmommy4 07:26 PM 05-27-2016
Originally Posted by daycarediva:
If you don't term, I would tell her flat out that you would have if there had been additional time left on your contract and that you didn't appreciate the disrespect to you, her child and the other children in care.
No, I didn't term. She got mad and left care without paying the remainder of her notice period. Then she took to slandering me on the Internet and supposedly called licensing, though I haven't received a visit yet. I posted all the drama here: https://www.daycare.com/forum/showthread.php?t=82902
Reply
Blackcat31 07:47 AM 05-28-2016
Originally Posted by rosieteddy:
Just a suggestion. Everyone should change their sick policy to -child must be vomit and fever free for two whole days.I had the 48 hr clause and a parent actually showed up in the afternoon and said "well its been 48 hrs.
I just CLEARLY state when they can return.

I leave nothing to chance and say it and/or write it out every single time. Leaves nothing to be misinterpretted.
Reply
Josiegirl 03:11 AM 05-29-2016
Can we say entitled? Disrespectful? Unappreciative? Downright rude??? And to go slander you on top of it all?
Reply
Unregistered 11:29 AM 05-31-2016
How do you know she ignored your calls? Could she have been in a meeting?

Was there traffic or a long commute to get to you?

Is it possible she's in a situation where her job could be threatened if she just up and leaves for a sick child?

Do you really think that every parent with an 8-5 job takes the day off when they feel sick themselves? I'm coming into day care from an office job, and I have only taken a sick day twice since I entered the workforce 8 years ago. Employers are quick to terminate employees who show too many signs of being human.
Reply
Snowmom 11:36 AM 05-31-2016
Originally Posted by Unregistered:
How do you know she ignored your calls? Could she have been in a meeting?

Was there traffic or a long commute to get to you?

Is it possible she's in a situation where her job could be threatened if she just up and leaves for a sick child?

Do you really think that every parent with an 8-5 job takes the day off when they feel sick themselves? I'm coming into day care from an office job, and I have only taken a sick day twice since I entered the workforce 8 years ago. Employers are quick to terminate employees who show too many signs of being human.
It doesn't matter.
It's a parent's job to care for their sick child, not the daycare's.
Being a parent means there are days where your child will be sick and YOU as the parent need to plan for what will happen when it does. If you can't leave work, then you need to have a plan in place and someone who WILL.
Reply
Ariana 12:25 PM 05-31-2016
Originally Posted by Unregistered:
How do you know she ignored your calls? Could she have been in a meeting?

Was there traffic or a long commute to get to you?

Is it possible she's in a situation where her job could be threatened if she just up and leaves for a sick child?

Do you really think that every parent with an 8-5 job takes the day off when they feel sick themselves? I'm coming into day care from an office job, and I have only taken a sick day twice since I entered the workforce 8 years ago. Employers are quick to terminate employees who show too many signs of being human.
How is this my problem? Are you saying it is my responsibility to take care of a sick child simply because I provide childcare?

Do you know what else will really tick off an employer? If a person had no childcare at all.
Reply
mommyneedsadayoff 12:41 PM 05-31-2016
Originally Posted by Unregistered:
How do you know she ignored your calls? Could she have been in a meeting?

Was there traffic or a long commute to get to you?

Is it possible she's in a situation where her job could be threatened if she just up and leaves for a sick child?

Do you really think that every parent with an 8-5 job takes the day off when they feel sick themselves? I'm coming into day care from an office job, and I have only taken a sick day twice since I entered the workforce 8 years ago. Employers are quick to terminate employees who show too many signs of being human.


Not that parents are our employers, but this goes both ways. Daycare providers lose business all the time bc parents think we should be available 24/7. We are human and need time off too. As a parent, you should always be available to the person caring for your child...period.
Reply
Second Home 12:45 PM 05-31-2016
Originally Posted by Unregistered:
How do you know she ignored your calls? Could she have been in a meeting?

Was there traffic or a long commute to get to you?

Is it possible she's in a situation where her job could be threatened if she just up and leaves for a sick child?

Do you really think that every parent with an 8-5 job takes the day off when they feel sick themselves? I'm coming into day care from an office job, and I have only taken a sick day twice since I entered the workforce 8 years ago. Employers are quick to terminate employees who show too many signs of being human.
Do you realize the the state regulations say we must send home a child who vomits . We can be cited if we keep the child in care, violations on our license make us look like we provide sub par care and we can loose potential and current clients. Why is our job less important than the parent's .
Reply
spedmommy4 01:11 PM 05-31-2016
Originally Posted by Unregistered:
How do you know she ignored your calls? Could she have been in a meeting?

Was there traffic or a long commute to get to you?

Is it possible she's in a situation where her job could be threatened if she just up and leaves for a sick child?

Do you really think that every parent with an 8-5 job takes the day off when they feel sick themselves? I'm coming into day care from an office job, and I have only taken a sick day twice since I entered the workforce 8 years ago. Employers are quick to terminate employees who show too many signs of being human.
Unfortunately, as a licensed group childcare provider, my primary concern has to be the needs of the group as a whole. It is against licensing regulations for me to keep a sick child in care. Keeping a sick child also exposes the entire group, myself included, to the virus.

A parents options are: leave work immediately, have a family or friend pick up, or arrange for a "sick babysitter." Leaving a child at my facility isn't an option an option and all my families are made aware of this at time of enrollment. If that doesn't work for them, they don't have to sign on.
Reply
Thriftylady 01:51 PM 05-31-2016
Originally Posted by Unregistered:
How do you know she ignored your calls? Could she have been in a meeting?

Was there traffic or a long commute to get to you?

Is it possible she's in a situation where her job could be threatened if she just up and leaves for a sick child?

Do you really think that every parent with an 8-5 job takes the day off when they feel sick themselves? I'm coming into day care from an office job, and I have only taken a sick day twice since I entered the workforce 8 years ago. Employers are quick to terminate employees who show too many signs of being human.
My parents were all put on notice when they signed my contract if I call to pick up a sick child, you MUST pick them up. If they couldn't/wouldn't agree to that, then they need to not sign my contract and find a different provider.
Reply
Reply Up