Daycare.com Forum Force of Nature Disinfectant

Go Back   Daycare.com Forum > Main Category > Daycare Center and Family Home Forum

Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here.

Reply
 
Thread Tools Display Modes
  #1  
Old 05-05-2014, 05:11 AM
Soccermom's Avatar
Soccermom Soccermom is offline
Dazed and confused...
 
Join Date: Mar 2012
Location: PEI
Posts: 625
Default Fee For Parents Requiring A Later Closing Time?

Has anyone ever done this or are currently doing this?

This year my closing time has been 5h15pm because I have one family who requires it.

I say I close at 5h15 but most DCPs pick up AT 5h15 so really I close at 5h30.

Problem is - most DCFS can easily pick up at 4h30 but choose to pick up at 5h15 because they can. ( I have one DCM who used to pick up at 4h30-4h45 at the latest but when I put opening and closing times on her contract this year, she started picking up at the very last minute - DS has a disability and requires extra care so it would be nice if she picked up as soon as possible KWIM?

I am considering changing my closing time to 4h45pm when my contracts end in June but I have to remain open until 5h15 for this one DCF. ( It is a small town so they will all find out that I am staying open later for this one family and be angry.)

I was thinking of encouraging the parents who can pick up early to pick up early by enforcing a 10$ added charge for families needing care past 4h45pm. (I would not charge the one DCF who actually needs me to be open until 5h15 but would not disclose that)

I could also go in the other direction and do a 10$ savings for every week a family picks up before 4h45pm every day.

What do you ladies think?
Reply With Quote
  #2  
Old 05-05-2014, 05:23 AM
bklsmum's Avatar
bklsmum bklsmum is offline
Daycare.com Member
 
Join Date: Feb 2014
Location: New Hampshire
Posts: 557
Default

I think you should phrase it as offering the discount because parents respond better to that generally. You might also want to do a fee increase at the same time to cover your loss.
Reply With Quote
  #3  
Old 05-05-2014, 06:07 AM
Kabob's Avatar
Kabob Kabob is offline
Daycare.com Member
 
Join Date: Jun 2013
Posts: 1,105
Default

Do you have contracted hours or do you do a flat daily rate? I switched to contracted hours with rates based on how much time the parents schedule. So, I'm open 7am to 5pm but most parents schedule 9 hour days because it's cheaper than scheduling their child from open to close.

Also, I used to offer pick up at 5:15 for one family that supposedly needed it but was taken advantage of so I would never do that again....even if paid for my time...whenever I offer "special" to someone they see it as normal and demand more special treatment...it's a vicious cycle. I have learned it's best to just put everyone on the same routine than try to balance special treatments. But that's just my personal experience.
Reply With Quote
  #4  
Old 05-05-2014, 08:09 AM
SilverSabre25's Avatar
SilverSabre25 SilverSabre25 is offline
Senior Member
 
Join Date: Aug 2010
Location: Where I am legally unlicensed ;), USA
Posts: 7,625
Default

I think Nannyde and Blackcat use a fee schedule where it gets progressively more expensive for every fifteen minutes later the parents pick up starting around 3.

I wouldn't do it *quite* that drastic, but basically you set your "base rate" at the earliest pick up time and then increase it ever 15 minutes. I'd probably do $5/15 minutes.

But definitely phrase it as a discount for picking up earlier. SOmeone else can probably explain better.
__________________
Hee hee! Look, I have a signature!
Reply With Quote
  #5  
Old 05-05-2014, 09:04 AM
Blackcat31's Avatar
Blackcat31 Blackcat31 is offline
 
Join Date: Oct 2010
Posts: 19,303
Default

Quote:
Originally Posted by SilverSabre25 View Post
I think Nannyde and Blackcat use a fee schedule where it gets progressively more expensive for every fifteen minutes later the parents pick up starting around 3.

I wouldn't do it *quite* that drastic, but basically you set your "base rate" at the earliest pick up time and then increase it ever 15 minutes. I'd probably do $5/15 minutes.

But definitely phrase it as a discount for picking up earlier. SOmeone else can probably explain better.
My base rate is for pick up at 3:00. Doesn't matter what time some one dropped off.

I add fees for 4:00 and 5:00 pick ups.

ANYONE needing pick up after 5:00 pays an additional fee of $3.00 PER 15 minute increment.

Pick ups after 5:00 MUST be scheduled in advance and ONLY be used if working.

Otherwise, the fee for picking up after closing time is $10 for being late and $1 per minute that they are late.

ALL my parents love that they can factor in what their weekly charges will be and make it work for their budgets.

For me the benefit is that I rarely work past 4:30 and when I do, it's extra cash in my pocket.
Reply With Quote
  #6  
Old 05-05-2014, 10:19 AM
josie2014's Avatar
josie2014 josie2014 is offline
Daycare.com Member
 
Join Date: Apr 2014
Location: Massachusetts
Posts: 73
Default

I think $5 for 15 minutes is great.My mistake charge $5 for extra hours,what happen,they pick their kids just hour latter...
Reply With Quote
  #7  
Old 05-05-2014, 10:24 AM
Laurel's Avatar
Laurel Laurel is offline
Daycare.com Member
 
Join Date: Mar 2013
Location: Florida
Posts: 3,148
Default

Quote:
Originally Posted by Soccermom View Post
Has anyone ever done this or are currently doing this?

This year my closing time has been 5h15pm because I have one family who requires it.

I say I close at 5h15 but most DCPs pick up AT 5h15 so really I close at 5h30.

Problem is - most DCFS can easily pick up at 4h30 but choose to pick up at 5h15 because they can. ( I have one DCM who used to pick up at 4h30-4h45 at the latest but when I put opening and closing times on her contract this year, she started picking up at the very last minute - DS has a disability and requires extra care so it would be nice if she picked up as soon as possible KWIM?

I am considering changing my closing time to 4h45pm when my contracts end in June but I have to remain open until 5h15 for this one DCF. ( It is a small town so they will all find out that I am staying open later for this one family and be angry.)

I was thinking of encouraging the parents who can pick up early to pick up early by enforcing a 10$ added charge for families needing care past 4h45pm. (I would not charge the one DCF who actually needs me to be open until 5h15 but would not disclose that)

I could also go in the other direction and do a 10$ savings for every week a family picks up before 4h45pm every day.

What do you ladies think?
I charge $150 a week until 5:30 but $160 a week until 6:00. It isn't a lot more as it isn't a lot of extra time per day BUT it seems to make a big difference. $40 a month seems to be an incentive to parents to pick up at 5:30 if they can.

That said, once they agree to $160 then that is what they pay. There is no coming at 5:00 one day and 6:00 the next. They are paying for me to 'be open' till 6:00 for them. If they pick up earlier some days then there is no refund.

Laurel
Reply With Quote
  #8  
Old 05-05-2014, 12:06 PM
saved4always's Avatar
saved4always saved4always is offline
Daycare.com Member
 
Join Date: Dec 2011
Location: Ohio
Posts: 1,011
Default

Sounds to me like Blackcat's approach may work well for you. That mom picking up later than she used to may work really hard to commit to earlier pick up if it costs her less. Money always talks. I personally did contracted hours where the contract specified the start and stop time for each family. That way, other people's pick up times didn't affect each other. I base the fee on how many hours were contracted. Being late was defined as the time on the signed contract.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Handbook Help Nebula Daycare Center and Family Home Forum 15 11-09-2013 07:04 AM
Would You Charge For A Scheduled 5 Minutes After Closing Time? 15? mamac Daycare Center and Family Home Forum 14 08-19-2013 11:01 AM
What Do You Think? Schedule Buxterboo Daycare Center and Family Home Forum 9 06-21-2012 04:01 AM
My Contract...What Do You Think? JeepGirl6 Daycare Center and Family Home Forum 14 01-21-2011 06:17 PM
Rest Time Question/Advice SimpleMom Daycare Center and Family Home Forum 26 09-01-2009 06:52 PM


All times are GMT -7. The time now is 01:28 PM.



Daycare.com         Find A Daycare         List Your Daycare         Toys & Products                 About Us

Daycare.com
Please read our Disclaimer before continuing.

Topics pertain mainly to the following States:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming