I am new to this daycare thing, but I have a serious problem I need help with. A family with 3 kids had 400 in past due charges, 1425 in current charges, so total $1825 they owe me. I had my substitute watch all my kids when I had a root canal done, and when I got home it was late and everyone was gone(on a Friday). Then on Sunday night my sub facebook messaged me and told me about all the horrible things the above mentioned family's oldest daughter did the day I was gone. She is 10 years old, and should know better, but she called another girl some horrible names and made her cry, bossed around my substitute and told her she was doing everything wrong, and kicked a door and put a big dent in it. So during that message conversation, I told my substitute, in these exact words:
"I know, she is such a little bitch"
and
"don't worry, they will have their asses handed to them in the morning"

Which I know were not appropriate, but I was exhausted and fuming mad about being told all of this. Anyway, the 10 year old at some point Monday snuck into my office, turned on my computer, and logged into my facebook account while I was finishing feeding the toddlers lunch and she was supposed to be watching a movie with the other older kids. She called her mom, told her everything that the message said, and an hour later the mom showed up at my door, took her kids, and screamed at me(in front of all the other kids in my care) that I can't get away with calling HER daughter a bitch. I was confused until I figured out that the girl had logged onto my facebook, because I have NEVER used a foul word around any children.
So this week I sent a certified letter letting her know her charges, along with fees for 2 weeks because she didn't give me a notice, which is stated in my contract. She was very angry that I was charging her over $500 just for that, so she just called my surveyor and reported me that had called her daughter a bitch and threatened her children.

What do I do? I don't feel like I did anything wrong, or put any children in danger. I was venting to a friend, and hasn't everyone done that on facebook occasionally? Am I at fault? Should I be worried about my daycare license?

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